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IBM Case Manager V5.0 Sample Questions:
1. You are getting a "FNRPA0024E IBM Case Manager Builder cannot connect to the Process Engine" error message when logging into the Case Manager Builder page. What Process Engine log files can you check to see if Process Engine is up and running?
A) Check the pesvr_system.log file, which is located in the logs directory under the Process Engine virtual server directory ( Process_Engine_installation_directory/data/pesvr. Process_Engine_virtual_server_name/logs)
B) Check the pe.log file located in the the Process Engine virtual server directory ( Process_Engine_installation_directory/data/pesvr. Process_Engine_virtual_server_name)
C) Check the pe.log file, which is located in the logs directory under the Process Engine virtual server directory (Process_Engine_installation_directory/data/pesvr.Process_Engine_virtual_server_name/logs)
D) Check the pesvr.log file, which is located in the Process Engine virtual server directory(Process_Engine_installation_directory/data/pesvr.Process_Engine_virtual_server_name)
2. A case is an instance of a case type. Users can create cases by performing which two of the following? (Choose two.)
A) Creating a folder of subclass CmAcmDeployedCaseType.
B) Manually creating a folder anywhere in the Content Engine target object store
C) By setting a pre-condition
D) Creating a document of the initiating document type for a case
E) Creating a task defined for a case type
3. Which insurance company's business scenario or challenge is a prime candidate for IBM Case Manager?
A) A customer requests a new home content policy to be added to existing policies. Content descriptions, estimations, deductible options are evaluated
B) A customer requests an address change as well as a billing cycle change. The customer wants to transition from bi-annual billing to monthly billing
C) A customer requests written details of the policy and additional product descriptions
D) A customer requests a last name change. This means a pre-determined list of systems containing account information need to be updated with the new last
4. Which two are allowed under the IBM Case Manager license agreement? (Choose two)
A) Use of the Lotus Widget Factory
B) Use of the Lotus Data Feed Program to deliver feeds from any data source, including non ECM data sources.
C) Use of IBM Lotus Sametime Connect Client
D) Use of the Lotus Mashup Program to integrate custom widgets with Case Manager data sources
E) Unrestricted use of IBM FileNet Business Process Manager
5. Which statement is correct in regards to the use of Cognos Business Intelligence (BI) under the IBM Case Manager license?
A) Cognos BI is not covered under the Case Manager license and must be purchased separately
B) Unrestricted use of Cognos BI is allowed
C) Cognos BI can only be used to deliver Case Analyzer reports
D) Cognos BI can be used to deliver reports from any Case Manager data source
Solutions:
Question # 1 Answer: A | Question # 2 Answer: A,D | Question # 3 Answer: A | Question # 4 Answer: D,E | Question # 5 Answer: A |

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