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Oracle 1Z0-1036-20 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle CX Social 2020 Certified Implementation Essentials |
| Exam Number: | 1Z0-1036-20 |
| Exam Price: | $245 USD |
| Available Languages: | English |
| Related Certifications: | Oracle CX Social Cloud Service Implementation Specialist |
| Certificate Validity Period: | 24 months |
| Exam Format: | Multiple Choice, Scenario-Based |
| Exam Duration: | 120 minutes |
| Passing Score: | 63% |
| Real Exam Qty: | 70 |
| Recommended Training: | Oracle CX Social 2020 Implementation Training |
| Exam Registration: | Pearson VUE Oracle University Registration |
| Exam Way: | Online proctored or Onsite at Pearson VUE test centers |
| Pre Condition: | No official prerequisites; recommended 6+ months hands-on experience with Oracle CX Social |
| Official Syllabus URL: | https://education.oracle.com/ |
Oracle 1Z0-1036-20 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Listen & Analyze | 20% | - Sentiment and trend analysis - Keyword and source configuration - Social listening setup |
| Topic 2: Publish | 15% | - Content creation and scheduling - Approval and publishing workflows - Tracking URLs and links |
| Topic 3: Insights & Integrations | 10% | - Reporting and analytics dashboards - Integration with Oracle Service Cloud - Third-party integrations |
| Topic 4: Engage | 20% | - Message management and filtering - Collaboration and assignment - Response and workflow actions |
| Topic 5: Guided Configuration | 15% | - Navigation and interface overview - Initial setup and configuration |
| Topic 6: CX Social Settings & Administration | 20% | - Security and compliance - Platform and account settings - User roles and permissions |
1Z0-1036-20 Exam FAQ: What Candidates Ask About Oracle CX Social 2020 Certified Implementation Essentials
The 1Z0-1036-20 exam, officially known as Oracle CX Social 2020 Certified Implementation Essentials, is the Oracle test that leads to the Oracle CX Social 2020 Certified Implementation Essentials certification at the Associate / Specialist level. Passing it validates the skills employers expect from a certified professional. It is also associated with related credentials such as Oracle CX Social Cloud Service Implementation Specialist.
The 1Z0-1036-20 exam contains 70 questions, and you have 120 minutes to complete them. Work out your per-question pace before test day, and flag slow items instead of stalling on them — time pressure, not knowledge, sinks many first attempts. Timed mock exams in the Actual4Exams test engines are the most reliable way to build that rhythm.
The passing score for the 1Z0-1036-20 exam is 63%, and the official registration fee is $245 USD. If you miss the mark, a retake means paying the full fee again, so book your seat only when you are ready. A practical benchmark: score consistently above the passing line on timed practice tests before scheduling the real exam.
No official prerequisites; recommended 6+ months hands-on experience with Oracle CX Social
Entry requirements can change, so confirm the latest conditions on the official exam page: https://education.oracle.com/.
You can book the 1Z0-1036-20 exam through the official registration channels below:
Exam delivery: Online proctored or Onsite at Pearson VUE test centers. Seats at popular test centers fill quickly, so schedule early once your preparation is on track.
Oracle recommends the following training options for Oracle CX Social 2020 Certified Implementation Essentials candidates:
Pair any course with the 0 practice questions from Actual4Exams to measure how ready you really are before paying the exam fee.
Yes. A free PDF demo of the Oracle CX Social 2020 Certified Implementation Essentials questions is available, so you can check the question style and answer quality before you pay. Every purchase also includes 365 days of free updates, and if the product expires you can renew the update service at a 50% discount from your member zone.
If you take the corresponding 1Z0-1036-20 exam within 60 days of purchase and do not pass, you can apply for a full refund under the 100% Money Back Guarantee: submit a scan of your enrollment slip and your official Score Report (PDF) within 2 days of the exam date, and the claim is processed within 7 days. Attempts made within 3 days of purchase, downloads without an actual exam attempt, free materials, and expired orders are not eligible, and the candidate name must match the payer name. Prefer new material instead of a refund? You can exchange your purchase for two free products of equal value and keep the update service on your original product. As for delivery, the files are available for instant download and are also emailed to you within one minute of payment — if nothing arrives within 2 hours, contact customer service. There is no limit on how many computers you can install the product on.
The official Oracle CX Social 2020 Certified Implementation Essentials outline is organized into 6 domains. The first three are:
- Engage — 20% of the exam
- Listen & Analyze — 20% of the exam
- Publish — 15% of the exam
See the complete exam topics section above for the full outline and the weighting of every domain.
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