Earning the Oracle Field Service Cloud Service 2018 Implementation Essentials credential tells employers you can work with Oracle technologies at a professional level. Prepare for the 1z1-628 exam in 2026 with the 133 expert-prepared practice questions from Actual4Exams.
Oracle 1z1-628 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Field Service Cloud Service 2018 Implementation Essentials |
| Exam Number: | 1Z0-628 |
| Passing Score: | 68% |
| Related Certifications: | Oracle Field Service Cloud 2018 Certified Implementation Specialist |
| Exam Format: | Multiple Choice |
| Available Languages: | English |
| Exam Duration: | 120 minutes |
| Exam Price: | USD 245 |
| Certificate Validity Period: | Oracle certification policy applicable at exam release date |
| Real Exam Qty: | 80 |
| Sample Questions: |  |
| Exam Way: | Pearson VUE testing center or Oracle-authorized online proctored delivery (subject to Oracle policies at the time of exam availability). |
| Pre Condition: | No mandatory prerequisite exam. Oracle recommends hands-on Oracle Field Service Cloud implementation experience and related training. |
| Official Syllabus URL: | https://education.oracle.com |
Oracle 1z1-628 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Integration and Administration | - System Administration
|
| Topic 2: Activity and Work Management | - Work Skills and Work Zones
|
| Topic 3: Scheduling and Routing | - Routing Plans
|
| Topic 4: Business Rules and Automation | - Business Rules
|
| Topic 5: Quota and Booking | - Quota Management
|
| Topic 6: Core Configuration | - Users and User Types
|
1z1-628 Exam FAQ: What Candidates Ask About Oracle Field Service Cloud Service 2018 Implementation Essentials
The 1z1-628 exam, officially known as Oracle Field Service Cloud Service 2018 Implementation Essentials, is the Oracle test that leads to the Oracle Service Cloud certification at the Implementation Specialist level. Passing it validates the skills employers expect from a certified professional. It is also associated with related credentials such as Oracle Field Service Cloud 2018 Certified Implementation Specialist.
The 1z1-628 exam contains 80 questions, and you have 120 minutes to complete them. Work out your per-question pace before test day, and flag slow items instead of stalling on them — time pressure, not knowledge, sinks many first attempts. Timed mock exams in the Actual4Exams test engines are the most reliable way to build that rhythm.
The passing score for the 1z1-628 exam is 68%, and the official registration fee is USD 245. If you miss the mark, a retake means paying the full fee again, so book your seat only when you are ready. A practical benchmark: score consistently above the passing line on timed practice tests before scheduling the real exam.
No mandatory prerequisite exam. Oracle recommends hands-on Oracle Field Service Cloud implementation experience and related training.
Entry requirements can change, so confirm the latest conditions on the official exam page: https://education.oracle.com.
Yes. A free PDF demo of the Oracle Field Service Cloud Service 2018 Implementation Essentials questions is available, so you can check the question style and answer quality before you pay. Every purchase also includes 365 days of free updates, and if the product expires you can renew the update service at a 50% discount from your member zone.
If you take the corresponding 1z1-628 exam within 60 days of purchase and do not pass, you can apply for a full refund under the 100% Money Back Guarantee: submit a scan of your enrollment slip and your official Score Report (PDF) within 2 days of the exam date, and the claim is processed within 7 days. Attempts made within 3 days of purchase, downloads without an actual exam attempt, free materials, and expired orders are not eligible, and the candidate name must match the payer name. Prefer new material instead of a refund? You can exchange your purchase for two free products of equal value and keep the update service on your original product. As for delivery, the files are available for instant download and are also emailed to you within one minute of payment — if nothing arrives within 2 hours, contact customer service. There is no limit on how many computers you can install the product on.
The official Oracle Field Service Cloud Service 2018 Implementation Essentials outline is organized into 6 domains. The first three are:
- Core Configuration
- Business Rules and Automation
- Quota and Booking
See the complete exam topics section above for the full outline and the weighting of every domain.
Oracle Field Service Cloud Service 2018 Implementation Essentials Sample Questions:
Question 1
A company has a policy that even if they route a full day's work to a technician, they would only like to reveal the next two activities on the technician's route on their mobile device.
How do you use filters to satisfy this requirement?
A. Create an activity filter with "Pending Activity Order in 1,2" and set the filter in the Restriction and Filters tab for the User Type of the technician.
B. Create an activity filter with "Activity location < 2" and set the filter in the Restriction and Filters tab for the User Type of the technician.
C. Create an activity filter with "Position in route < 2" and set the filter in the Restriction and Filters tab for the User Type of the technician.
D. Create an activity filter with "Activity Scheduled in 1,2" and set the filter in the Restriction and Filters tab for the User Type of the technician.
Question 2
You need to configure a property to display a list of a customer's current subscribed servicesjbn your technician's mobile device in an easily readable table format.
How do you accomplish this?
A. Create a String property and use a Regular Expression to set the format of the table.
B. Create a String property and use the Regular Expression and XSL Transformation fields.
C. Create a File property and use the Regular Expression and XSL Transformation fields.
D. Create a String or File property and use the Regular Expression and XSL Transformation fields.
E. Create a File property and use a Regular Expression to set the format of the table.
Question 3
An activity with an "Installation" work skill exists in a bucket and is ready to be routed.
The resource has no work skills designated on his or her record, but qualifies for that activity in all other categories.
How does routing handle the assignment of this activity?
A. Routing uses the work skill conditions to add the missing "Installation" work skill to the resource before assigning the activity to that resource.
B. Routing does not assign the activity to the resource and removes all assigned work that exists on that resource.
C. Routing allows the activity to be assigned to that resource.
D. Routing fails with a "no resource with required work skills" error.
Question 4
On the Quota screen in Oracle Field Service Cloud (OFSC), there is a column that displays values for 'Other Activities'.
Which describes the 'Other Activities' that contribute to the values displayed in that column?
A. activities that have specifically been added by field resources using the 'Add Activity1, 'Prework' or
'Reopen' actions
B. activities that consume capacity but are not associated with the capacity categories or time slots configured for a given Capacity Area
C. non-scheduled activities that are either within the Capacity Area bucket or currently assigned to resources' routes
D. non-scheduled activities that exist within the Capacity Area bucket
Question 5
Your customer is using SLAs for some Activity Types. The <sla_window_start> parameter is empty when sending those activities to OFSC via API.
Which statement is true?
A. OFSC will not create the activity, and an error will be returned in the API response.
B. OFSC will use the Activity Creation Date as the SLA start.
C. OFSC will use available capacity to determine the most suitable start date.
D. OFSC always uses the Activity Creation Date as the SLA start date.
E. OFSC will set the start date depending on the Customer contract rules set within OFSC.
Solutions:
| Question 1 Answer: D | Question 2 Answer: D | Question 3 Answer: A | Question 4 Answer: C | Question 5 Answer: B |
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