Earning the VMware SD-WAN Troubleshoot credential tells employers you can work with VMware technologies at a professional level. Prepare for the 5V0-41.20 exam in 2026 with the 37 expert-prepared practice questions from Actual4Exams.
VMware 5V0-41.20 Exam Overview:
| Certification Vendor: | VMware |
|---|---|
| Exam Name: | VMware SD-WAN Troubleshoot |
| Exam Number: | 5V0-41.20 |
| Certificate Validity Period: | 2 Years |
| Available Languages: | English |
| Related Certifications: | VMware SD-WAN Troubleshoot Specialist |
| Exam Price: | $250 USD |
| Passing Score: | 300 / 500 |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 40-60 |
| Exam Format: | Scenario-Based Questions, Multiple Choice |
| Sample Questions: | ![]() |
| Exam Way: | Pearson VUE Testing Center or Online Proctored Exam |
| Pre Condition: | Recommended experience with VMware SD-WAN solutions and completion of VMware SD-WAN training courses; no mandatory prerequisite exam. |
| Official Syllabus URL: | https://www.vmware.com/education-services/certification.html |
VMware 5V0-41.20 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshoot Security and Advanced Features | 10% | - Security Troubleshooting
|
| Topic 2: Troubleshoot VMware SD-WAN Components | 30% | - Troubleshoot Edge Connectivity
|
| Topic 3: Troubleshoot SD-WAN Policies and Services | 25% | - Network Services Troubleshooting
|
| Topic 4: Troubleshoot Deployment and Configuration | 15% | - Configuration Validation
|
| Topic 5: Monitor and Analyze SD-WAN Performance | 20% | - Performance Metrics Analysis
|
5V0-41.20 Exam FAQ: What Candidates Ask About VMware SD-WAN Troubleshoot
The 5V0-41.20 exam, officially known as VMware SD-WAN Troubleshoot, is the VMware test that leads to the VMware SD-WAN Troubleshoot 2021 certification at the Specialist level. Passing it validates the skills employers expect from a certified professional. It is also associated with related credentials such as VMware SD-WAN Troubleshoot Specialist.
The 5V0-41.20 exam contains 40-60 questions, and you have 90 minutes to complete them. Work out your per-question pace before test day, and flag slow items instead of stalling on them — time pressure, not knowledge, sinks many first attempts. Timed mock exams in the Actual4Exams test engines are the most reliable way to build that rhythm.
The passing score for the 5V0-41.20 exam is 300 / 500, and the official registration fee is $250 USD. If you miss the mark, a retake means paying the full fee again, so book your seat only when you are ready. A practical benchmark: score consistently above the passing line on timed practice tests before scheduling the real exam.
Recommended experience with VMware SD-WAN solutions and completion of VMware SD-WAN training courses; no mandatory prerequisite exam.
Entry requirements can change, so confirm the latest conditions on the official exam page: https://www.vmware.com/education-services/certification.html.
Yes. A free PDF demo of the VMware SD-WAN Troubleshoot questions is available, so you can check the question style and answer quality before you pay. Every purchase also includes 365 days of free updates, and if the product expires you can renew the update service at a 50% discount from your member zone.
If you take the corresponding 5V0-41.20 exam within 60 days of purchase and do not pass, you can apply for a full refund under the 100% Money Back Guarantee: submit a scan of your enrollment slip and your official Score Report (PDF) within 2 days of the exam date, and the claim is processed within 7 days. Attempts made within 3 days of purchase, downloads without an actual exam attempt, free materials, and expired orders are not eligible, and the candidate name must match the payer name. Prefer new material instead of a refund? You can exchange your purchase for two free products of equal value and keep the update service on your original product. As for delivery, the files are available for instant download and are also emailed to you within one minute of payment — if nothing arrives within 2 hours, contact customer service. There is no limit on how many computers you can install the product on.
The official VMware SD-WAN Troubleshoot outline is organized into 5 domains. The first three are:
- Troubleshoot SD-WAN Policies and Services — 25% of the exam
- Troubleshoot Security and Advanced Features — 10% of the exam
- Troubleshoot Deployment and Configuration — 15% of the exam
See the complete exam topics section above for the full outline and the weighting of every domain.
VMware SD-WAN Troubleshoot Sample Questions:
Scenario 1:
A network administrator is tasked with enabling SD-WAN at three branch locations. A topology has been provided for reference. For each site, the administrator is having issues bringing edges online, as another administrator has gone ahead and created a configuration ahead of time. The organization has several branch sites. One is an Internet-only site and two are Hybrid locations with both internet and MPLS. The last location is MPLS only. There are hub data center locations in this environment as well. Please refer to the topology.
Exhibit.

The network administrator determines the issue preventing the Dallas Branch from coming online.
Refer to the Exhibit(s).
What must the administrator do for the Edge to communicate with the Orchestrator and other branches?
- A. Update the Orchestrator to the latest version as it enables "Auto WAN Swapping"
- B. Delete the User Defined WAN Overlays as the Orchestrator will discover these automatically on MPLS and Internet
- C. Create a User-defined WAN Overlay to bond both interfaces
- D. Reverse the WAN Overlay configurations
Correct Answer: D 🗳️
Scenario 1:
A network administrator is tasked with enabling SD-WAN at three branch locations. A topology has been provided for reference. For each site, the administrator is having issues bringing edges online, as another administrator has gone ahead and created a configuration ahead of lime. The organization has several branch sites. One is an Internet-only site and two are Hybrid locations with both internet and MPLS. The last location is MPLS only. There are hub data center locations in this environment as well. Please refer to the topology.
Exhibit.
When attempting to activate an Edge, after clicking on the "activation link" in the email that was sent to the network administrator, the Edge's local UI shows as "Internet down". This is preventing the Edge from coming online and being activated. When referring to the output, the network administrator notices that the Edge has received DHCP addressing.
What could be preventing the Edge from coming online?
- A. Cloud VPN is not enabled in the AMER Branch profile.
- B. The next hop does not respond to ICMP pings.
- C. The Edge's profile does not specify the correct Edge Model.
- D. The subnet mask assigned to the Edge is incorrect.
Correct Answer: B 🗳️
Scenario 3:
After resolving numerous connectivity issues throughout the various branch sites, connectivity between applications and users is finally present. The network administrator is informed that during certain tests, applications are not performing as they are expected to. Users report that call quality has not fully improved and that some of their calls either drop or have poor voice quality where the conversation is breaking up. Other users are noticing that file transfers are slower than expect. A group of users from a few sites have reported slowness in accessing internal and external applications.
Exhibit.
A network administrator wants to achieve better high-availability and network reconvergence between LAN-side BGP Networks and the hub Edges in New York.
What must the administrator do?
- A. Modify the Keep Alive and Hold timers to the lowest possible values ensuring the Keep Alive timer is 3 times more than the Hold timer.
- B. Nothing, the system will auto-rebalance connections and will provide sub-second convergence.
- C. Modify the Keep Alive and Hold timers to the lowest possible values ensuring the Hold timer is 3 times more than the Keep Alive timer.
- D. Modify the Connect and Hold timers to the lowest possible values ensuring the Hold timer is 3 times more than the Connect timer.
Correct Answer: B 🗳️
Scenario 2:
After completing the branch activation activities for all required branches, the network administrator attempts to test connectivity between the various branches and between the hubs and branches. The administrator notices a lack of connectivity despite being certain that configurations have been complete. The administrator also observed that several users are reporting intermittent connectivity to some of the applications they are accessing. Other users are reporting no access to these applications. Other users at some of the branches claim they cannot get to certain public resources. The administrator wants to ensure that all sites can talk to each other and all resources are accessible.
Exhibit.
Several reports have come in from branch locations indicating customers cannot reach applications being served by the hub location. The hub location has a single LAN-side port from which it should be learning dynamic routes for the subnets serving the applications.
How should the technician verify if the ports on the Edge are up and working?
- A. Look in Test & Troubleshoot under the Remote Diagnostics and run System Health.
- B. Look in Test & Troubleshoot under the Remote Diagnostics and run Interface status.
- C. Look under Administration and System Settings to verify if the interfaces are configured and enabled.
- D. Look in Test & Troubleshoot under the Remote Actions and run System Health.
Correct Answer: B 🗳️
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