Short on study time before your 642-467 exam? The 203 practice questions from Actual4Exams focus on the objectives that matter most in the Cisco Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) test, so every review session counts. Download the PDF and turn spare minutes into real progress.
Cisco 642-467 Exam Overview:
| Certification Vendor: | Cisco |
|---|---|
| Exam Name: | Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) |
| Exam Number: | 642-467 |
| Passing Score: | Variable (typically 750-850 / 1000 scale) |
| Certificate Validity Period: | 3 years |
| Related Certifications: | Cisco Certified IP Communications Professional CCNP Voice |
| Exam Format: | Simlet, Multiple Choice Single Answer, Multiple Choice Multiple Answer, Drag and Drop |
| Available Languages: | English, Japanese |
| Exam Price: | USD 250 (region-dependent) |
| Exam Duration: | 75-90 |
| Real Exam Qty: | 55-70 |
| Recommended Training: | Integrating Cisco Unified Communications Applications (CAPPS) v8.0 Official Course |
| Exam Registration: | Pearson VUE Registration Cisco Certification Portal |
| Sample Questions: |  |
| Exam Way: | Onsite at Pearson VUE test centers; no online proctoring available |
| Pre Condition: | Valid CCNA Voice certification or equivalent knowledge; recommended prior experience with CUCM administration |
| Official Syllabus URL: | https://web.archive.org/web/20130815120000/http://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/642-467.html |
Cisco 642-467 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Implement Cisco Unity Connection | 35% | - Configure call management and routing - Describe architecture and deployment models - Integrate with Cisco Unified Communications Manager - Implement high availability and networking - Configure system settings, users, and mailboxes |
| Implement Cisco Unified IM and Presence | 30% | - Describe architecture and components - Implement high availability and federation - Deploy Cisco Jabber and clients - Configure service parameters and presence settings - Integrate with CUCM and LDAP |
| Implement Cisco Unity Express | 25% | - Describe architecture and deployment options - Configure users, groups, and mailboxes - Set up auto-attendant and call routing - Integrate with CUCM and CME - Implement VPIM networking |
| Maintain and Troubleshoot Applications | 10% | - Troubleshoot integration issues - Diagnose call routing and messaging problems - Monitor system health and logs |
642-467 Exam FAQ: What Candidates Ask About Cisco Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0)
The 642-467 exam, officially known as Cisco Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0), is the Cisco test that leads to the CCNP Voice certification at the Professional level. Passing it validates the skills employers expect from a certified professional. It is also associated with related credentials such as CCNP Voice, Cisco Certified IP Communications Professional.
The 642-467 exam contains 55-70 questions, and you have 75-90 to complete them. Work out your per-question pace before test day, and flag slow items instead of stalling on them — time pressure, not knowledge, sinks many first attempts. Timed mock exams in the Actual4Exams test engines are the most reliable way to build that rhythm.
The passing score for the 642-467 exam is Variable (typically 750-850 / 1000 scale), and the official registration fee is USD 250 (region-dependent). If you miss the mark, a retake means paying the full fee again, so book your seat only when you are ready. A practical benchmark: score consistently above the passing line on timed practice tests before scheduling the real exam.
Valid CCNA Voice certification or equivalent knowledge; recommended prior experience with CUCM administration
Entry requirements can change, so confirm the latest conditions on the official exam page: https://web.archive.org/web/20130815120000/http://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/642-467.html.
You can book the 642-467 exam through the official registration channels below:
Exam delivery: Onsite at Pearson VUE test centers; no online proctoring available. Seats at popular test centers fill quickly, so schedule early once your preparation is on track.
Cisco recommends the following training options for Cisco Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) candidates:
Pair any course with the 203 practice questions from Actual4Exams to measure how ready you really are before paying the exam fee.
Yes. A free PDF demo of the Cisco Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) questions is available, so you can check the question style and answer quality before you pay. Every purchase also includes 365 days of free updates, and if the product expires you can renew the update service at a 50% discount from your member zone.
If you take the corresponding 642-467 exam within 60 days of purchase and do not pass, you can apply for a full refund under the 100% Money Back Guarantee: submit a scan of your enrollment slip and your official Score Report (PDF) within 2 days of the exam date, and the claim is processed within 7 days. Attempts made within 3 days of purchase, downloads without an actual exam attempt, free materials, and expired orders are not eligible, and the candidate name must match the payer name. Prefer new material instead of a refund? You can exchange your purchase for two free products of equal value and keep the update service on your original product. As for delivery, the files are available for instant download and are also emailed to you within one minute of payment — if nothing arrives within 2 hours, contact customer service. There is no limit on how many computers you can install the product on.
The official Cisco Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) outline is organized into 4 domains. The first three are:
- Maintain and Troubleshoot Applications — 10% of the exam
- Implement Cisco Unity Express — 25% of the exam
- Implement Cisco Unity Connection — 35% of the exam
See the complete exam topics section above for the full outline and the weighting of every domain.
Cisco Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) Sample Questions:
On which two protocols is the Voice Profile for Internet Mail protocol based? (Choose two.)
- A. Simple Mail Transfer Protocol
- B. Session Initiation Protocol for Instant Messaging and Presence Leveraging Extensions
- C. Internet Relay Chat
- D. Post Office Protocol version 3
- E. Multipurpose Internet Mail Extension
- F. Internet Message Access Protocol
When configuring a new Cisco Unified Personal Communicator device, which device type should be configured in Cisco Unified Communications Manager when using Cisco Unified Personal Communicator 8.X?
- A. Cisco Unified Personal Communicator
- B. Cisco IP SoftPhone
- C. Cisco Unified Client Services Framework
- D. Cisco IP Communicator
- E. It depends on the IP phone that is associated to the Cisco IP SoftPhone.
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Which codec is supported in Cisco Unity Express?
- A. G.711
- B. Q.2931
- C. Q.850
- D. G.729
- E. Q.931
- F. G.721
Which two of the following statements are true about VPIM? (Choose two)
- A. VPIM message use a similar format to SIP SDP messages, as defined in RFC 3281.
- B. VPIM is used to exchange email messages between different voice-mail systems.
- C. VPIM must be used when internetworking Cisco Unity Connection and Cisco Unity Express.
- D. VPIM users cannot be regular voice-mail users.
- E. voice-mail systems that are using VPIM must have unique extensions.
- F. VPIM must use a location ID for each voice-mail system.
Refer to the exhibit.
When users try to access the voice-mail system, they hear a fast busy tone. In which two ways does the configuration need to be modified in order to allow calls to reach Cisco Unity Express? (Choose two)
- A. The codec type statement needs to be removed.
- B. The command session protocol sipv2 needs to be added to the dial peer.
- C. The command dtmf-relay sip-notify needs to be added to the dial peer.
- D. The command codec transparent needs to be added to the dial peer.
- E. The vad statement needs to be removed.
- F. The dial peer needs to be a POTS dial peer and needs to use a fully qualified E.164 number.
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