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Cisco 642-832 Exam Overview:
| Certification Vendor: | Cisco |
|---|---|
| Exam Name: | Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) |
| Exam Number: | 642-832 |
| Exam Format: | Troubleshooting Scenarios, Multiple Choice, Drag and Drop, Simulations |
| Related Certifications: | CCDP |
| Exam Duration: | 135 minutes |
| Passing Score: | 790 / 1000 |
| Real Exam Qty: | 35-40 |
| Certificate Validity Period: | 3 years |
| Exam Price: | $164 USD |
| Available Languages: | Japanese, English |
| Recommended Training: | Cisco TSHOOT Official Training Cisco Press Official Cert Guide |
| Exam Registration: | Pearson VUE Registration |
| Sample Questions: |  |
| Exam Way: | Delivered at authorized Pearson VUE testing centers |
| Pre Condition: | Recommended: CCNA Routing & Switching, 1–3 years of professional networking experience; Requires 642-902 ROUTE and 642-813 SWITCH to complete CCNP |
| Official Syllabus URL: | https://www.cisco.com/c/en/us/training-events/training-certifications/exams/archived-exams/642-832-tshoot.html |
Cisco 642-832 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshoot Layer 3 Technologies | 35% | - Troubleshoot OSPF - Troubleshoot BGP - Troubleshoot EIGRP - Troubleshoot route redistribution - Troubleshoot First Hop Redundancy Protocols |
| Topic 2: Troubleshoot IP Services and IPv6 | 15% | - Troubleshoot network services - Troubleshoot DHCP and NAT - Troubleshoot IPv6 routing and coexistence |
| Topic 3: Troubleshoot Layer 2 Technologies | 30% | - Troubleshoot Spanning Tree Protocol - Troubleshoot EtherChannel - Troubleshoot switch security features - Troubleshoot VLANs and trunking |
| Topic 4: Maintain and Monitor Network Performance | 20% | - Plan and perform scheduled network maintenance - Use Cisco IOS troubleshooting tools - Utilize troubleshooting methodologies |
642-832 Exam FAQ: What Candidates Ask About Cisco Troubleshooting and Maintaining Cisco IP Switched Networks (TSHOOT)
The 642-832 exam, officially known as Cisco Troubleshooting and Maintaining Cisco IP Switched Networks (TSHOOT), is the Cisco test that leads to the CCNP Routing and Switching certification at the Professional level. Passing it validates the skills employers expect from a certified professional. It is also associated with related credentials such as CCDP.
The 642-832 exam contains 35-40 questions, and you have 135 minutes to complete them. Work out your per-question pace before test day, and flag slow items instead of stalling on them — time pressure, not knowledge, sinks many first attempts. Timed mock exams in the Actual4Exams test engines are the most reliable way to build that rhythm.
The passing score for the 642-832 exam is 790 / 1000, and the official registration fee is $164 USD. If you miss the mark, a retake means paying the full fee again, so book your seat only when you are ready. A practical benchmark: score consistently above the passing line on timed practice tests before scheduling the real exam.
Recommended: CCNA Routing & Switching, 1–3 years of professional networking experience; Requires 642-902 ROUTE and 642-813 SWITCH to complete CCNP
Entry requirements can change, so confirm the latest conditions on the official exam page: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/archived-exams/642-832-tshoot.html.
You can book the 642-832 exam through the official registration channels below:
Exam delivery: Delivered at authorized Pearson VUE testing centers. Seats at popular test centers fill quickly, so schedule early once your preparation is on track.
Cisco recommends the following training options for Cisco Troubleshooting and Maintaining Cisco IP Switched Networks (TSHOOT) candidates:
Pair any course with the 70 practice questions from Actual4Exams to measure how ready you really are before paying the exam fee.
Yes. A free PDF demo of the Cisco Troubleshooting and Maintaining Cisco IP Switched Networks (TSHOOT) questions is available, so you can check the question style and answer quality before you pay. Every purchase also includes 365 days of free updates, and if the product expires you can renew the update service at a 50% discount from your member zone.
If you take the corresponding 642-832 exam within 60 days of purchase and do not pass, you can apply for a full refund under the 100% Money Back Guarantee: submit a scan of your enrollment slip and your official Score Report (PDF) within 2 days of the exam date, and the claim is processed within 7 days. Attempts made within 3 days of purchase, downloads without an actual exam attempt, free materials, and expired orders are not eligible, and the candidate name must match the payer name. Prefer new material instead of a refund? You can exchange your purchase for two free products of equal value and keep the update service on your original product. As for delivery, the files are available for instant download and are also emailed to you within one minute of payment — if nothing arrives within 2 hours, contact customer service. There is no limit on how many computers you can install the product on.
The official Cisco Troubleshooting and Maintaining Cisco IP Switched Networks (TSHOOT) outline is organized into 4 domains. The first three are:
- Maintain and Monitor Network Performance — 20% of the exam
- Troubleshoot IP Services and IPv6 — 15% of the exam
- Troubleshoot Layer 3 Technologies — 35% of the exam
See the complete exam topics section above for the full outline and the weighting of every domain.
Cisco Troubleshooting and Maintaining Cisco IP Switched Networks (TSHOOT) Sample Questions:
Topic 8, Ticket 6 : R1 ACL
Topology Overview (Actual Troubleshooting lab design is for below network design)
Client Should have IP 10.2.1.3
EIGRP 100 is running between switch DSW1 & DSW2
OSPF (Process ID 1) is running between R1, R2, R3, R4
Network of OSPF is redistributed in EIGRP
BGP 65001 is configured on R1 with Webserver cloud AS 65002
HSRP is running between DSW1 & DSW2 Switches
The company has created the test bed shown in the layer 2 and layer 3 topology exhibits.
This network consists of four routers, two layer 3 switches and two layer 2 switches.
In the IPv4 layer 3 topology, R1, R2, R3, and R4 are running OSPF with an OSPF process number 1.
DSW1, DSW2 and R4 are running EIGRP with an AS of 10. Redistribution is enabled where necessary.
R1 is running a BGP AS with a number of 65001. This AS has an eBGP connection to AS 65002 in the
ISP's network. Because the company's address space is in the private range.
R1 is also providing NAT translations between the inside (10.1.0.0/16 & 10.2.0.0/16) networks and outside
(209.65.0.0/24) network.
ASW1 and ASW2 are layer 2 switches.
NTP is enabled on all devices with 209.65.200.226 serving as the master clock source.
The client workstations receive their IP address and default gateway via R4's DHCP server.
The default gateway address of 10.2.1.254 is the IP address of HSRP group 10 which is running on DSW1
and DSW2.
In the IPv6 layer 3 topology R1, R2, and R3 are running OSPFv3 with an OSPF process number 6.
DSW1, DSW2 and R4 are running RIPng process name RIP_ZONE.
The two IPv6 routing domains, OSPF 6 and RIPng are connected via GRE tunnel running over the
underlying IPv4 OSPF domain. Redistrution is enabled where necessary.
Recently the implementation group has been using the test bed to do a `proof-of-concept' on several
implementations. This involved changing the configuration on one or more of the devices. You will be
presented with a series of trouble tickets related to issues introduced during these configurations.
Note: Although trouble tickets have many similar fault indications, each ticket has its own issue and
solution.
Each ticket has 3 sub questions that need to be answered & topology remains same.
Question-1 Fault is found on which device,
Question-2 Fault condition is related to,
Question-3 What exact problem is seen & what needs to be done for solution
Client is unable to ping IP 209.65.200.241...
Solution Steps need to follow as below:
When we check on client 1 & Client 2 desktop we are not receiving DHCP address from R4
Ipconfig ----- Client will be receiving IP address 10.2.1.3
IP 10.2.1.3 will be able to ping from R4 , R3, R2, R1
Look for BGP Neighbourship
Sh ip bgp summary ----- State of BGP will be in active state. This means connectivity issue between serial
Check for running config. i.e sh run --- over here check for access-list configured on interface as BGP is down (No need to check for NAT configuration as its configuration should be right as first need to bring BGP up)
In above snapshot we can see that access-list of edge_security on R1 is not allowing wan IP network
Change required: On R1, we need to permit IP 209.65.200.222/30 under access list.
So in ticket Answer to the fault condition will be as below for
Topic 9, Ticket 7 : Port Security
Topology Overview (Actual Troubleshooting lab design is for below network design)
Client Should have IP 10.2.1.3
EIGRP 100 is running between switch DSW1 & DSW2
OSPF (Process ID 1) is running between R1, R2, R3, R4
Network of OSPF is redistributed in EIGRP
BGP 65001 is configured on R1 with Webserver cloud AS 65002
HSRP is running between DSW1 & DSW2 Switches
The company has created the test bed shown in the layer 2 and layer 3 topology exhibits.
This network consists of four routers, two layer 3 switches and two layer 2 switches.
In the IPv4 layer 3 topology, R1, R2, R3, and R4 are running OSPF with an OSPF process number 1.
DSW1, DSW2 and R4 are running EIGRP with an AS of 10. Redistribution is enabled where necessary.
R1 is running a BGP AS with a number of 65001. This AS has an eBGP connection to AS 65002 in the ISP's network. Because the company's address space is in the private range.
R1 is also providing NAT translations between the inside (10.1.0.0/16 & 10.2.0.0/16) networks and outside (209.65.0.0/24) network.
ASW1 and ASW2 are layer 2 switches.
NTP is enabled on all devices with 209.65.200.226 serving as the master clock source.
The client workstations receive their IP address and default gateway via R4's DHCP server.
The default gateway address of 10.2.1.254 is the IP address of HSRP group 10 which is running on DSW1 and DSW2.
In the IPv6 layer 3 topology R1, R2, and R3 are running OSPFv3 with an OSPF process number 6.
DSW1, DSW2 and R4 are running RIPng process name RIP_ZONE.
The two IPv6 routing domains, OSPF 6 and RIPng are connected via GRE tunnel running over the underlying IPv4 OSPF domain. Redistrution is enabled where necessary.
Recently the implementation group has been using the test bed to do a `proof-of-concept' on several implementations. This involved changing the configuration on one or more of the devices. You will be presented with a series of trouble tickets related to issues introduced during these configurations.
Note: Although trouble tickets have many similar fault indications, each ticket has its own issue and
solution.
Each ticket has 3 sub questions that need to be answered & topology remains same.
Question-1 Fault is found on which device,
Question-2 Fault condition is related to,
Question-3 What exact problem is seen & what needs to be done for solution
Client is unable to ping IP 209.65.200.241
Solution Steps need to follow as below:
When we check on client 1 & Client 2 desktop we are not receiving DHCP address from R4 ipconfig ----Client will be getting 169.X.X.X
On ASW1 port Fa1/0/ 1 & Fa1/0/2 access port VLAN 10 was assigned but when we checked interface it was showing down Sh run ------- check for running config of int fa1/0/1 & fa1/0/2 (switchport access Vlan 10 will be there with switch
port security command). Now check as below
Sh int fa1/0/1 & sh int fa1/0/2
As seen on interface the port is in err-disable mode so need to clear port.
Change required: On ASW1, for port security need command to remove port-security under interface under interface fa1/0/1 & fa1/0/2.
So in ticket Answer to the fault condition will be as below for
The implementations group has been using the test bed to do a `proof-of-concept' that requires both Client 1 and Client 2 to access the WEB Server at 209.65.200.241. After several changes to the network addressing, routing schemes, DHCP services, NTP services, layer 2 connectivity, FHRP services, and device security, a trouble ticket has been opened DSW1 will not become the active router for HSRP group
10.
Use the supported commands to isolated the cause of this fault and answer the following questions.
On which device is the fault condition located?
- A. DSW2
- B. R1
- C. ASW2
- D. R4
- E. R2
- F. DSW1
- G. ASW1
- H. R3
Topic 3, Ticket 1 : Switch Port Trunk
Topology Overview (Actual Troubleshooting lab design is for below network design)
Client Should have IP 10.2.1.3
EIGRP 100 is running between switch DSW1 & DSW2
OSPF (Process ID 1) is running between R1, R2, R3, R4
Network of OSPF is redistributed in EIGRP
BGP 65001 is configured on R1 with Webserver cloud AS 65002
HSRP is running between DSW1 & DSW2 Switches
The company has created the test bed shown in the layer 2 and layer 3 topology exhibits.
This network consists of four routers, two layer 3 switches and two layer 2 switches.
In the IPv4 layer 3 topology, R1, R2, R3, and R4 are running OSPF with an OSPF process number 1.
DSW1, DSW2 and R4 are running EIGRP with an AS of 10. Redistribution is enabled where necessary.
R1 is running a BGP AS with a number of 65001. This AS has an eBGP connection to AS 65002 in the
ISP's network. Because the company's address space is in the private range.
R1 is also providing NAT translations between the inside (10.1.0.0/16 & 10.2.0.0/16) networks and outside
(209.65.0.0/24) network.
ASW1 and ASW2 are layer 2 switches.
NTP is enabled on all devices with 209.65.200.226 serving as the master clock source.
The client workstations receive their IP address and default gateway via R4's DHCP server.
The default gateway address of 10.2.1.254 is the IP address of HSRP group 10 which is running on DSW1
and DSW2.
In the IPv6 layer 3 topology R1, R2, and R3 are running OSPFv3 with an OSPF process number 6.
DSW1, DSW2 and R4 are running RIPng process name RIP_ZONE.
The two IPv6 routing domains, OSPF 6 and RIPng are connected via GRE tunnel running over the
underlying IPv4 OSPF domain. Redistrution is enabled where necessary.
Recently the implementation group has been using the test bed to do a `proof-of-concept' on several
implementations. This involved changing the configuration on one or more of the devices. You will be
presented with a series of trouble tickets related to issues introduced during these configurations.
Note: Although trouble tickets have many similar fault indications, each ticket has its own issue and
solution.
Each ticket has 3 sub questions that need to be answered & topology remains same.
Question-1 Fault is found on which device,
Question-2 Fault condition is related to,
Question-3 What exact problem is seen & what needs to be done for solution
Client is unable to ping IP 209.65.200.241
Solution Steps need to follow as below:
-When we check on client 1 & Client 2 desktop we are not receiving DHCP address from R4 Ipconfig ----- Client will be getting 169.X.X.X
-On ASW1 port Fa1/0/ 1 & Fa1/0/2 access port VLAN 10 was assigned which is using IP address 10.2.1.0/24 Sh run ------- & check for running config of int fa1/0/1 & fa1/0/2
interface FastEthernet1/0/1 switchport mode access switchport access vlan 10 interface FastEthernet1/0/2 switchport mode access switchport access vlan 10
-We need to check on ASW 1 trunk port the trunk Po13 & Po23 were receiving VLAN 20 & 200 but not VLAN 10 so that switch could not get DHCP IP address and was failing to reach IP address of Internet
-Change required: On ASW1 below change is required for switch-to-switch connectivity.. int range portchannel13,portchannel23 switchport trunk allowed vlan none switchport trunk allowed vlan 10,200
So in ticket Answer to the fault condition will be as :
The implementations group has been using the test bed to do a `proof-of-concept' that requires both Client 1 and Client 2 to access the WEB Server at 209.65.200.241. After several changes to the network addressing, routing scheme, DHCP services, NTP services, layer 2 connectivity, FHRP services, and device security, a trouble ticket has been opened indicating that Client 1 cannot ping the 209.65.200.241 address.
Use the supported commands to isolated the cause of this fault and answer the following questions.
The fault condition is related to which technology?
Client is unable to ping IP 209.65.200.241
- A. IPv6 OSPF Routing
- B. IP DHCP Server
- C. IPv4 layer 3 security
- D. IPv4 and IPv6 Interoperability
- E. IPv4 EIGRP Routing
- F. IPv6 RIP Routing
- G. IPv4 OSPF Routing
- H. NTP
- I. IPv4 Route Redistribution
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