Microsoft 77-731 Valid Dump : Outlook 2016: Core Communication, Collaboration and Email Skills

77-731 real exams

Exam Code: 77-731

Exam Name: Outlook 2016: Core Communication, Collaboration and Email Skills

Updated: Jul 09, 2025

Q & A: 35 Questions and Answers

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Skills measured

  • Manage contacts and groups (10-15%)
  • Manage the Outlook environment for productivity (20-25%)
  • Manage schedules (35-40%)
  • Manage messages (35-40%)

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Microsoft 77-731 Exam Syllabus Topics:

TopicDetails
Topic 1
  • export messages to a data file
  • Format text, insert hyperlinks
  • apply themes and styles
Topic 2
  • manage multiple accounts, add an account Print and save information
  • Navigation Pane, configure reviews
Topic 3
  • Create a message; add or remove message attachments
  • add tracking and voting options
Topic 4
  • Create calendar items, create recurring calendar items, cancel calendar items
  • Create and manage calendars
Topic 5
  • add cc and bcc to messages; ; request a delivery or read receipt
  • create messages by using Quick Parts
Topic 6
  • configure Junk Email and Clutter settings
  • flag outgoing messages for follow up
Topic 7
  • Set calendar item importance, forward calendar items, configure reminders
  • display multiple calendars
Topic 8
  • adjust viewing details for calendars, modify calendar time zones
  • set free or busy status for calendar items
Topic 9
  • create calendar items from messages, set calendar item times, set up meetings by using the scheduling assistant
Topic 10
  • Customize reply messages, change text formats for all outgoing messages
Topic 11
  • Manage the Outlook environment for productivity
  • Print message, calendar, contact, or task information
Topic 12
  • forward and reply to messages
  • configure basic Auto Archive settings
  • clean up messages, mark a message as read or unread
Topic 13
  • sort messages by conversation, delete messages, automate repetitive tasks by using Quick Steps
Topic 14
  • save message attachments; preview attachments; save messages in alternate formats

Reference: https://www.microsoft.com/en-us/learning/exam-77-731.aspx

Exam 77-731: Outlook 2016: Core Communication, Collaboration, and Email Skills

Successful candidates will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations. Candidates will use Outlook 2016 to enhance professional correspondence, create calendars, and schedule appointments. Application examples include coordinating building resources, sending messages for marketing campaigns, planning staff meetings, and assigning meeting action items.

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