Earning the IBM Tivoli Business Service Manager V6.1 credential tells employers you can work with IBM technologies at a professional level. Prepare for the C9560-574 exam in 2026 with the 129 expert-prepared practice questions from Actual4Exams.
IBM C9560-574 Exam Overview:
| Certification Vendor: | IBM |
|---|---|
| Exam Name: | IBM Tivoli Business Service Manager V6.1 Deployment Professional Exam |
| Exam Number: | 000-574 |
| Available Languages: | English |
| Exam Format: | Multiple choice, Scenario-based questions |
| Related Certifications: | IBM Certified Administrator - Tivoli Enterprise Console IBM Certified Deployment Professional - Tivoli Monitoring |
| Recommended Training: | IBM Tivoli Business Service Manager Training |
| Exam Registration: | Pearson VUE IBM Exams IBM Certification Registration |
| Sample Questions: |  |
| Exam Way: | Proctored exam (online or test center via Pearson VUE) |
| Pre Condition: | Recommended experience with IBM Tivoli Monitoring and enterprise IT service management concepts. |
| Official Syllabus URL: | https://www.ibm.com/training/certification |
IBM C9560-574 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Event Management and Correlation | - Event ingestion and processing - Correlation and impact analysis |
| Dashboard and Reporting | - Dashboard customization and visualization - Service status reporting and KPIs |
| Administration and Troubleshooting | - User and role management - Performance tuning and system troubleshooting |
| Service Modeling | - Service templates and topology mapping - Business service definition and hierarchy modeling |
| Architecture and Components | - Tivoli Business Service Manager (TBSM) architecture overview - Integration with IBM Tivoli Monitoring and Netcool components |
| Installation and Configuration | - Initial configuration and setup - TBSM server installation and prerequisites |
IBM Tivoli Business Service Manager V6.1 (C9560-574) — Questions Candidates Actually Ask
The C9560-574 exam, officially known as IBM Tivoli Business Service Manager V6.1, is the IBM test that leads to the IBM Certified Deployment Professional - Tivoli Business Service Manager V6.1 certification at the Professional level. Passing it validates the skills employers expect from a certified professional. It is also associated with related credentials such as IBM Certified Deployment Professional - Tivoli Monitoring, IBM Certified Administrator - Tivoli Enterprise Console.
Recommended experience with IBM Tivoli Monitoring and enterprise IT service management concepts.
Entry requirements can change, so confirm the latest conditions on the official exam page: https://www.ibm.com/training/certification.
You can book the C9560-574 exam through the official registration channels below:
Exam delivery: Proctored exam (online or test center via Pearson VUE). Seats at popular test centers fill quickly, so schedule early once your preparation is on track.
IBM recommends the following training options for IBM Tivoli Business Service Manager V6.1 candidates:
Pair any course with the 129 practice questions from Actual4Exams to measure how ready you really are before paying the exam fee.
Yes. A free PDF demo of the IBM Tivoli Business Service Manager V6.1 questions is available, so you can check the question style and answer quality before you pay. Every purchase also includes 365 days of free updates, and if the product expires you can renew the update service at a 50% discount from your member zone.
If you take the corresponding C9560-574 exam within 60 days of purchase and do not pass, you can apply for a full refund under the 100% Money Back Guarantee: submit a scan of your enrollment slip and your official Score Report (PDF) within 2 days of the exam date, and the claim is processed within 7 days. Attempts made within 3 days of purchase, downloads without an actual exam attempt, free materials, and expired orders are not eligible, and the candidate name must match the payer name. Prefer new material instead of a refund? You can exchange your purchase for two free products of equal value and keep the update service on your original product. As for delivery, the files are available for instant download and are also emailed to you within one minute of payment — if nothing arrives within 2 hours, contact customer service. There is no limit on how many computers you can install the product on.
The official IBM Tivoli Business Service Manager V6.1 outline is organized into 6 domains. The first three are:
- Service Modeling
- Installation and Configuration
- Event Management and Correlation
See the complete exam topics section above for the full outline and the weighting of every domain.
IBM Tivoli Business Service Manager V6.1 Sample Questions:
Two data fetchers are used in an IBM Tivoli Business Service Manager V6.1 installation. What must be done to turn on caching for both data fetchers?
- A. The caching is on by default
- B. Modify the two data fetcher property files
- C. Modify the global data_fetcher.conf file
- D. Modify the global data_fetcher.props file
Which three steps must be completed on the IBM Tivoli Business Service Manager V6.1 Data Server before the data import can start? (Choose three.)
- A. Modify the properties file
- B. Adopt the Netcool/OMNIbus schema
- C. Edit the ncw_DataSource.xml file
- D. Copy the export file
- E. Modify the RAD_sla.props file
- F. Stop the Data Server
How are the roles assigned to access a customer view in Tivoli Business Service Manager V6.1?
- A. From Administration > Event Management Tools
- B. Right-click on a view and select Roles from the drop down menu
- C. From Users and Groups > Roles
- D. In Settings > Views
What has to be done to a new custom canvas view before adding visual elements to it?
- A. assign a template to it
- B. give it a name and save it
- C. add the data source to it
- D. set permissions for users and groups and save it
If a customer wants a maintenance schedule for a specific service, where would this be set up?
- A. in the Service Configuration page, click which service needs the maintenance schedule, Service Editor > Maintenance Schedule > New
- B. in the Templates, click which template the service is associated to, click the Additional tab > Maintenance Schedule > New
- C. in the Service Availability page, click which service needs the maintenance schedule, Service Editor > Maintenance Schedule > New
- D. in the Templates, click which template the service is associated to, click the Maintenance tab > New
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