Certification exams change, and study material has to keep up. The HP2-H28 (HP Selling HP Printing and Computing Services) question bank at Actual4Exams is reviewed continuously and comes with 365 days of free updates, so your 2026 preparation always reflects the current exam.
HP HP2-H28 Exam Overview:
| Certification Vendor: | HP |
|---|---|
| Exam Name: | Selling HP Printing and Computing Services |
| Exam Number: | HP2-H28 |
| Related Certifications: | HP Printing and Personal Systems Sales Credentials HP Sales Certifications |
| Available Languages: | English |
| Exam Price: | USD 120-200 (varies by region) |
| Real Exam Qty: | 40-60 |
| Exam Duration: | 75 minutes |
| Exam Format: | Scenario-based Questions, Multiple Choice |
| Certificate Validity Period: | Typically 2 years (may vary by program policy) |
| Passing Score: | 70% |
| Sample Questions: |  |
| Exam Way: | Online proctored or authorized testing center (varies by region and HP certification provider) |
| Pre Condition: | No strict prerequisite; familiarity with HP portfolio and IT sales concepts recommended |
| Official Syllabus URL: | https://www.hp.com/ (navigate to HP Partner Learning / Certification portal) |
HP HP2-H28 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HP Portfolio Overview | - HP Computing Solutions
|
| Topic 2: Services and Lifecycle Management | - Device lifecycle services
|
| Topic 3: Sales and Positioning Skills | - Competitive positioning
|
| Topic 4: Customer Needs and Industry Use Cases | - SMB and enterprise segmentation
|
HP2-H28 Exam FAQ: What Candidates Ask About HP Selling HP Printing and Computing Services
The HP2-H28 exam, officially known as HP Selling HP Printing and Computing Services, is the HP test that leads to the HP ExpertONE Certification certification at the Professional level. Passing it validates the skills employers expect from a certified professional. It is also associated with related credentials such as HP Sales Certifications, HP Printing and Personal Systems Sales Credentials.
The HP2-H28 exam contains 40-60 questions, and you have 75 minutes to complete them. Work out your per-question pace before test day, and flag slow items instead of stalling on them — time pressure, not knowledge, sinks many first attempts. Timed mock exams in the Actual4Exams test engines are the most reliable way to build that rhythm.
The passing score for the HP2-H28 exam is 70%, and the official registration fee is USD 120-200 (varies by region). If you miss the mark, a retake means paying the full fee again, so book your seat only when you are ready. A practical benchmark: score consistently above the passing line on timed practice tests before scheduling the real exam.
No strict prerequisite; familiarity with HP portfolio and IT sales concepts recommended
Entry requirements can change, so confirm the latest conditions on the official exam page: https://www.hp.com/ (navigate to HP Partner Learning / Certification portal).
Yes. A free PDF demo of the HP Selling HP Printing and Computing Services questions is available, so you can check the question style and answer quality before you pay. Every purchase also includes 365 days of free updates, and if the product expires you can renew the update service at a 50% discount from your member zone.
If you take the corresponding HP2-H28 exam within 60 days of purchase and do not pass, you can apply for a full refund under the 100% Money Back Guarantee: submit a scan of your enrollment slip and your official Score Report (PDF) within 2 days of the exam date, and the claim is processed within 7 days. Attempts made within 3 days of purchase, downloads without an actual exam attempt, free materials, and expired orders are not eligible, and the candidate name must match the payer name. Prefer new material instead of a refund? You can exchange your purchase for two free products of equal value and keep the update service on your original product. As for delivery, the files are available for instant download and are also emailed to you within one minute of payment — if nothing arrives within 2 hours, contact customer service. There is no limit on how many computers you can install the product on.
The official HP Selling HP Printing and Computing Services outline is organized into 4 domains. The first three are:
- HP Portfolio Overview
- Sales and Positioning Skills
- Customer Needs and Industry Use Cases
See the complete exam topics section above for the full outline and the weighting of every domain.
HP Selling HP Printing and Computing Services Sample Questions:
How can HP Care Packs help consumers?
- A. HP Care Pack Services allow consumers to use compatible consumables.
- B. HP Care Pack Services help consumers get their equipment up and running
- C. HP Care Pack Services help consumers print on non-supported media.
- D. HP Care Pack Services are not available for consumers.
Which statement is true about HP Contractual Services?
- A. HP Contractual Services cover deployment, usage, and care services in both Consumer and Business markets
- B. It is the only HP Services option for Corporate, Public Sector, and Enterprise customers.
- C. Additional services, devices, and accessories can be added at any time during the contract term without extra charge.
- D. HP Contractual Services is a configurable contract to many devices with invoicing during the contract duration.
What are the four pillars of the HP Printing and Personal Systems Attach Services portfolio?
- A. configuration, deployment, usage, and care
- B. sales, pre-sales, post-sales, and customer satisfaction
- C. ready to use, productive, enhanced customer experience, and peace of mind
- D. configuration, deployment, security, and warranty
Which statement is true about Service Lines?
- A. 8W support covers all business levels for Custom Integration Services.
- B. All Printer Services lines are available for consumers who buy contractual services.
- C. The 8W supportline is available for consumers.
- D. R4 Commercial support is only available to Small and Medium Business (SMB).
Which benefits can partners derive from selling and delivering HP Services rather than their own services? (Select three.)
- A. Partners receive extra rebates on all HP equipment sold.
- B. Partners get priority access to parts for repair,
- C. Partners can have more interventions as HP can dispatch them to any existing customer,
- D. Partners receive a percentage of the rebate payment on their sales.
- E. Partners receive two funded headcount to join their sales team during first year.
- F. Partners pay lower list prices on product line (only printer and computer) in scope
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