Every candidate studies differently, so Actual4Exams offers the ITIL 4 Foundation Exam (ITIL-4-Foundation Deutsch Version) practice questions in three formats: a printable PDF, a desktop test engine for Windows, and an online test engine that runs in any browser. Pick the format that fits your routine for the ITIL-4-Foundation Deutsch exam — or use all three together.
ITIL ITIL-4-Foundation Deutsch Exam Overview:
| Certification Vendor: | PeopleCert (formerly AXELOS/ITIL ownership transferred to PeopleCert) |
|---|---|
| Exam Name: | ITIL 4 Foundation Examination |
| Exam Number: | ITIL-4-Foundation |
| Exam Price: | Varies by region (~USD 300–400 equivalent) |
| Related Certifications: | ITIL 4 Strategic Leader ITIL 4 Managing Professional ITIL 4 Practice Manager |
| Exam Format: | Multiple choice, Closed book, Scenario-based questions (basic level) |
| Passing Score: | 26/40 (65%) |
| Available Languages: | French, English, Chinese (Simplified), Portuguese, Japanese, Spanish, German |
| Real Exam Qty: | 40 |
| Certificate Validity Period: | 3 years (renewal required via PeopleCert Continuing Professional Development) |
| Exam Duration: | 60 minutes |
| Recommended Training: | PeopleCert Official Training AXELOS Accredited Training Organizations |
| Exam Registration: | PeopleCert Official Registration ITIL Certification Overview |
| Sample Questions: |  |
| Exam Way: | Online proctored or onsite test center (PeopleCert authorized delivery) |
| Pre Condition: | No formal prerequisites required. Basic IT familiarity recommended. |
| Official Syllabus URL: | https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/itil-4-foundation |
ITIL ITIL-4-Foundation Deutsch Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: ITIL Practices Overview | 15% | - Problem Management - Incident Management - Change Enablement - Service Level Management - Service Desk |
| Topic 2: Four Dimensions of Service Management | 20% | - Partners and Suppliers - Organizations and People - Information and Technology - Value Streams and Processes |
| Topic 3: Service Management Key Concepts | 25% | - Service Relationships and Stakeholders - Value and Value Co-creation |
| Topic 4: ITIL Guiding Principles | 25% | - Focus on Value - Optimize and Automate - Progress Iteratively with Feedback - Keep It Simple and Practical - Start Where You Are - Collaborate and Promote Visibility - Think and Work Holistically |
| Topic 5: ITIL Service Value System (SVS) | 15% | - Practices Overview - Service Value Chain - Governance |
ITIL-4-Foundation Deutsch Exam FAQ: What Candidates Ask About ITIL 4 Foundation Exam (ITIL-4-Foundation Deutsch Version)
The ITIL-4-Foundation Deutsch exam, officially known as ITIL 4 Foundation Exam (ITIL-4-Foundation Deutsch Version), is the ITIL test that leads to the ITIL 4 certification at the Foundation level. Passing it validates the skills employers expect from a certified professional. It is also associated with related credentials such as ITIL 4 Managing Professional, ITIL 4 Strategic Leader, ITIL 4 Practice Manager.
The ITIL-4-Foundation Deutsch exam contains 40 questions, and you have 60 minutes to complete them. Work out your per-question pace before test day, and flag slow items instead of stalling on them — time pressure, not knowledge, sinks many first attempts. Timed mock exams in the Actual4Exams test engines are the most reliable way to build that rhythm.
The passing score for the ITIL-4-Foundation Deutsch exam is 26/40 (65%), and the official registration fee is Varies by region (~USD 300–400 equivalent). If you miss the mark, a retake means paying the full fee again, so book your seat only when you are ready. A practical benchmark: score consistently above the passing line on timed practice tests before scheduling the real exam.
No formal prerequisites required. Basic IT familiarity recommended.
Entry requirements can change, so confirm the latest conditions on the official exam page: https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/itil-4-foundation.
You can book the ITIL-4-Foundation Deutsch exam through the official registration channels below:
Exam delivery: Online proctored or onsite test center (PeopleCert authorized delivery). Seats at popular test centers fill quickly, so schedule early once your preparation is on track.
ITIL recommends the following training options for ITIL 4 Foundation Exam (ITIL-4-Foundation Deutsch Version) candidates:
Pair any course with the 121 practice questions from Actual4Exams to measure how ready you really are before paying the exam fee.
Yes. A free PDF demo of the ITIL 4 Foundation Exam (ITIL-4-Foundation Deutsch Version) questions is available, so you can check the question style and answer quality before you pay. Every purchase also includes 365 days of free updates, and if the product expires you can renew the update service at a 50% discount from your member zone.
If you take the corresponding ITIL-4-Foundation Deutsch exam within 60 days of purchase and do not pass, you can apply for a full refund under the 100% Money Back Guarantee: submit a scan of your enrollment slip and your official Score Report (PDF) within 2 days of the exam date, and the claim is processed within 7 days. Attempts made within 3 days of purchase, downloads without an actual exam attempt, free materials, and expired orders are not eligible, and the candidate name must match the payer name. Prefer new material instead of a refund? You can exchange your purchase for two free products of equal value and keep the update service on your original product. As for delivery, the files are available for instant download and are also emailed to you within one minute of payment — if nothing arrives within 2 hours, contact customer service. There is no limit on how many computers you can install the product on.
The official ITIL 4 Foundation Exam (ITIL-4-Foundation Deutsch Version) outline is organized into 5 domains. The first three are:
- Four Dimensions of Service Management — 20% of the exam
- Service Management Key Concepts — 25% of the exam
- ITIL Service Value System (SVS) — 15% of the exam
See the complete exam topics section above for the full outline and the weighting of every domain.
ITIL 4 Foundation Exam (ITIL-4-Foundation Deutsch Version) Sample Questions:
Question 1
Welches ist die BESTE Art von Ressource für die Untersuchung komplexer Vorfälle?
A. Notfallwiederherstellungspläne
B. Selbsthilfesysteme
C. Detaillierte Arbeitsanweisungen
D. Sachkundiges Support-Personal
Question 2
Identifizieren Sie das fehlende Wort im folgenden Satz
Der Zweck des Dienstkonfigurationsmanagements besteht darin, sicherzustellen, dass genaue und zuverlässige Informationen über die Konfiguration von [?] und die CIs, die sie unterstützen, verfügbar sind, wann und wo sie benötigt werden
A. Dienste
B. Organisationen
C. Ergebnisse
D. Beziehungen
Question 3
Welche Aktivität wird von Anfang an NICHT empfohlen, wo Sie Leitlinie sind?
A. Anwendung des Risikomanagements bei Überlegungen zur Einführung neuer Prozesse
B. Bestehende Prozesse verwerfen, bevor ihre Nützlichkeit bewertet wird
C. Einbeziehung von Personen, die mit einem Dienst nicht vertraut sind, bei der Beobachtung und Bewertung seiner Aktivitäten
D. Verwenden von Quelldaten, um unbeabsichtigte Datenverzerrungen in Berichten zu vermeiden
Question 4
Welcher Teil des Leitprinzips „Iterativer Fortschritt mit Feedback“ wird empfohlen?
A. Organisieren Sie die Arbeit in kleine, überschaubare Einheiten
B. Reduzieren Sie die Anzahl der Schritte, die zu greifbaren Ergebnissen führen
C. Verbieten Sie Änderungen an Plänen, nachdem diese abgeschlossen wurden
D. Analysieren Sie die gesamte Situation im Detail, bevor Sie Maßnahmen ergreifen
Question 5
Was ist der WAHRSCHEINLICHSTE Grund dafür, dass das Mat-Incident-Management ein temporäres Team zur Zusammenarbeit benötigt?
A. Um einen Vorfall an einen Lieferanten oder Partner weiterzuleiten
B. Um einen komplexen oder schwerwiegenden Vorfall zu lösen
C. Damit Kunden und Nutzer zeitnah mit Updates versorgt werden
D. Damit Benutzer ihre eigenen Vorfälle durch Selbsthilfe lösen können
Solutions:
| Question 1 Answer: D | Question 2 Answer: A | Question 3 Answer: B | Question 4 Answer: A | Question 5 Answer: B |
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