Reading notes is one thing; sitting a timed exam is another. The Actual4Exams test engines simulate the real GCP-GC-REP exam environment, so the 35 Genesys Cloud Certified Professional - Reporting and Analytics practice questions feel familiar long before test day.
Genesys GCP-GC-REP Exam Overview:
| Certification Vendor: | Genesys |
|---|---|
| Exam Name: | Genesys Cloud Certified Professional - Reporting and Analytics |
| Exam Number: | GCP-GC-REP |
| Certificate Validity Period: | 2 years |
| Real Exam Qty: | 35–65 |
| Related Certifications: | Genesys Cloud Certified Professional - Contact Center Administration Genesys Cloud Certified Professional - Foundations |
| Exam Duration: | 90–120 |
| Available Languages: | English |
| Exam Price: | $150 USD |
| Exam Format: | Multiple-response, Drag-and-drop, Multiple-choice |
| Passing Score: | 70% or 700/1000 |
| Recommended Training: | Genesys Beyond Official Training |
| Exam Registration: | Pearson VUE Registration Genesys Certification Portal |
| Sample Questions: |  |
| Exam Way: | Online proctored or onsite testing via Pearson VUE |
| Pre Condition: | Recommended: Genesys Cloud Certified Professional - Foundations certification and familiarity with contact center KPIs |
| Official Syllabus URL: | https://beyond.genesys.com/certification/gcp-gc |
Genesys GCP-GC-REP Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Introduction to Reporting and Analytics | 15% | - Data access and permissions - Key concepts and metrics - Overview of Genesys Cloud reporting and analytics |
| Topic 2: Dashboards and Real-Time Views | 20% | - Configuring custom dashboards - Using pre-built dashboards - Real-time performance views and presence |
| Topic 3: Working with Standard Reports | 30% | - Agent performance reports - Running, filtering, and exporting reports - Outbound and campaign reports - Queue and interaction reports |
| Topic 4: Advanced Analytics Features | 10% | - Interaction analytics basics - Interpreting trends and insights - Speech and text analytics overview |
| Topic 5: Customizing and Managing Reports | 25% | - Creating and modifying custom reports - Troubleshooting report issues - Scheduling and sharing reports |
Genesys Cloud Certified Professional - Reporting and Analytics (GCP-GC-REP) — Questions Candidates Actually Ask
The GCP-GC-REP exam, officially known as Genesys Cloud Certified Professional - Reporting and Analytics, is the Genesys test that leads to the Genesys Cloud Certified Professional certification at the Professional level. Passing it validates the skills employers expect from a certified professional. It is also associated with related credentials such as Genesys Cloud Certified Professional - Foundations, Genesys Cloud Certified Professional - Contact Center Administration.
The GCP-GC-REP exam contains 35–65 questions, and you have 90–120 to complete them. Work out your per-question pace before test day, and flag slow items instead of stalling on them — time pressure, not knowledge, sinks many first attempts. Timed mock exams in the Actual4Exams test engines are the most reliable way to build that rhythm.
The passing score for the GCP-GC-REP exam is 70% or 700/1000, and the official registration fee is $150 USD. If you miss the mark, a retake means paying the full fee again, so book your seat only when you are ready. A practical benchmark: score consistently above the passing line on timed practice tests before scheduling the real exam.
Recommended: Genesys Cloud Certified Professional - Foundations certification and familiarity with contact center KPIs
Entry requirements can change, so confirm the latest conditions on the official exam page: https://beyond.genesys.com/certification/gcp-gc.
You can book the GCP-GC-REP exam through the official registration channels below:
Exam delivery: Online proctored or onsite testing via Pearson VUE. Seats at popular test centers fill quickly, so schedule early once your preparation is on track.
Genesys recommends the following training options for Genesys Cloud Certified Professional - Reporting and Analytics candidates:
Pair any course with the 35 practice questions from Actual4Exams to measure how ready you really are before paying the exam fee.
Yes. A free PDF demo of the Genesys Cloud Certified Professional - Reporting and Analytics questions is available, so you can check the question style and answer quality before you pay. Every purchase also includes 365 days of free updates, and if the product expires you can renew the update service at a 50% discount from your member zone.
If you take the corresponding GCP-GC-REP exam within 60 days of purchase and do not pass, you can apply for a full refund under the 100% Money Back Guarantee: submit a scan of your enrollment slip and your official Score Report (PDF) within 2 days of the exam date, and the claim is processed within 7 days. Attempts made within 3 days of purchase, downloads without an actual exam attempt, free materials, and expired orders are not eligible, and the candidate name must match the payer name. Prefer new material instead of a refund? You can exchange your purchase for two free products of equal value and keep the update service on your original product. As for delivery, the files are available for instant download and are also emailed to you within one minute of payment — if nothing arrives within 2 hours, contact customer service. There is no limit on how many computers you can install the product on.
The official Genesys Cloud Certified Professional - Reporting and Analytics outline is organized into 5 domains. The first three are:
- Working with Standard Reports — 30% of the exam
- Customizing and Managing Reports — 25% of the exam
- Introduction to Reporting and Analytics — 15% of the exam
See the complete exam topics section above for the full outline and the weighting of every domain.
Genesys Cloud Certified Professional - Reporting and Analytics Sample Questions:
Select the available templates for adding widgets to a performance dashboard. (Choose four.)
- A. Grid
- B. Text
- C. Interaction
- D. Metric
- E. Agent Status
- F. Chart
Which of the following statements are true? (Choose three.)
- A. Reports can be created and then configured.
- B. An agent-based report counts any interactions an agent worked with.
- C. A queue report only counts interactions handled by an agent.
- D. An Abandon is an interaction that disconnects before an agent handles it.
- E. Each report contains a pre-defined set of metrics.
Which of the following are available report file formats for export? (Choose three.)
- A. .pdf
- B. .doc
- C. .docx
- D. .xls
- E. .xlsx
- F. .txt
Jose created and saved an agent report. He did not configure some of the options, and the current status of this report is Disabled. How can he enable this report?
- A. Reports> Report Editor> Report Generation Time> Schedule
- B. Reports> Report Editor> Report Generation Time> Schedule Properties
- C. Reports> Report Editor> Report Generation Time> Now
- D. Reports> Report Editor> Report Generation Time> Recurrence
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