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SAP C-THINK1-02 is a certification exam offered by SAP for individuals who want to become certified in Design Thinking. C_THINK1_02 exam is designed to test the candidate’s knowledge and skills in the application of Design Thinking principles and methodologies to solve complex business problems. SAP Certified Associate - Design Thinking certification is intended for individuals who are interested in using innovative thinking to drive business success.
SAP C-THINK1-02 exam is intended for individuals who are new to the field of design thinking or those who want to enhance their existing knowledge in this area. C_THINK1_02 exam covers a range of topics related to design thinking, such as empathy, prototyping, and iteration. C_THINK1_02 exam is designed to test the candidate's ability to apply design thinking principles to solve real-world problems.
NEW QUESTION # 43
By which process, empathize with your target userand stay focused by summarizing common user characteristics, needs and pain points into a single persona?
Note: There are 1 correct answers to this question.
- A. Test your sketches with users
- B. Sketch a prototype
- C. Interview your users
- D. Create a persona
Answer: D
NEW QUESTION # 44
Which is a process of constructive conflict that merges into unifying solutions through the power of observation, synthesis, searching and generating alternatives, critical thinking, feedback, visual representation, creativity, problem solving, and value creations?
Note: There are 1 correct answers to this question.
- A. Design
- B. Being human
- C. Iterate ideation phase
- D. Funky prototyping
Answer: A
NEW QUESTION # 45
This leading innovation and design firm has popularized design thinking and takes on all sorts ofdiverse design challenges.
Note: There are 1 correct answers to this question.
- A. IDTO
- B. IDEO
- C. HDEO
- D. NIEO
Answer: B
NEW QUESTION # 46
What type of thinking does Design Thinking combine with analytical thinking?
- A. Intuitive
- B. Intellectual
- C. Inspired
- D. Innovative
Answer: A
NEW QUESTION # 47
What is the goal of creating a "persona"? Note: There are 2 correct answers to this question.
- A. To build a common ground within the team on an emotional level.
- B. To identify extreme users and understand their needs
- C. To put a human face on otherwise abstract data about users
- D. To identify the pain points of the users and to develop empathy
Answer: C,D
Explanation:
Personas are fictional representations of target users, created to guide the Design Thinking process. Here's why the correct answers are B and C:
* Why this is incorrect:While personas can foster collaboration and alignment within the team, their primary purpose is not to create emotional connections among team members. Instead, they focus on representing users and their needs.
NEW QUESTION # 48
Why are brain dump exercises successful? Note; There are 3 correct answers to this question.
- A. Group dynamics ensure that everyone contributes. Nobody wants to be the only one not providing any input.
- B. Everybody has different thoughts while thinking about the challenge.
- C. Grouping and clustering thoughts helps the team to structure data and to identify common topics.
- D. Participants are able to identify the most important ideas to solve the challenge.
- E. The result clearly articulates the emotions and touch points of the user when adopting a new technology.
Answer: A,B,C
Explanation:
Brain dump exercises are a powerful technique in Design Thinking workshops because they encourage participants to freely express their thoughts, ideas, and concerns without judgment. This approach fosters creativity and collaboration, leading to valuable insights.
* Option A: The result clearly articulates the emotions and touch points of the user when adopting a new technology.This is incorrect. While brain dumps may reveal some emotions or touchpoints, their primary purpose is not to articulate user emotions but to generate raw ideas and thoughts from participants.
* Option B: Grouping and clustering thoughts helps the team to structure data and to identify common topics.This is correct. Brain dump exercises often involve writing down ideas on sticky notes or similar tools, which can then be grouped and clustered. This process helps teams organize unstructured data and identify recurring themes or patterns.
* Option C: Participants are able to identify the most important ideas to solve the challenge.This is incorrect. Brain dumps are primarily about generating a wide range of ideas rather than prioritizing or identifying the most important ones. Prioritization typically occurs in later phases, such as during Synthesis or Ideation.
* Option D: Group dynamics ensure that everyone contributes. Nobody wants to be the only one not providing any input.This is correct. The collaborative nature of brain dump exercises encourages participation from all team members. The group setting creates a sense of accountability, motivating individuals to contribute their thoughts.
* Option E: Everybody has different thoughts while thinking about the challenge.This is correct. Brain dump exercises leverage the diversity of perspectives within a team. Each participant brings unique experiences and viewpoints, enriching the pool of ideas and fostering innovation.
NEW QUESTION # 49
What is the Design Thinking pattern of the ideation phase? Note: There are 2 correct Answers to this question.
- A. Defining choices
- B. Making choices
- C. Creating choices
- D. Limiting choices
Answer: C
NEW QUESTION # 50
What are techniques for reframing a design challenge? Note: There is 1 correct answer to this question.
- A. Using 2-by-2 axis mapping
- B. Storytelling.
- C. Brainstorming key expressions
- D. Using casual mapping
Answer: B
Explanation:
Reframing a design challenge involves shifting perspectives to uncover new insights and opportunities.
Among the techniques listed,storytellingis the most effective method for reframing a design challenge. Below is a detailed explanation:
* Definition:Storytelling involves crafting narratives around user experiences, challenges, and aspirations to provide a deeper understanding of the problem space.
* Why it's the correct technique:
* Stories help humanize the problem and make it relatable, enabling the team to view the challenge from the user's perspective.
* By reframing the challenge through storytelling, the team can identify unmet needs, pain points, and opportunities for innovation.
* SAP Design Thinking methodology highlights storytelling as a powerful tool for empathy- building and reframing challenges in a way that resonates with users and stakeholders.
NEW QUESTION # 51
What is essential for a virtual workshop? Note: There are 2 correct Answers to this question.
- A. Conducted a technical check of your equipment
- B. Prepared sticky notes
- C. Prepared virtual whiteboard/collaboration templates
- D. Unlocked content area in virtual whiteboard
Answer: B,C
NEW QUESTION # 52
The environment must facilitate collaboration and encouragerisk taking with a 'fail early & fail of tern' mentality.
Note: There are 1 correct answers to this question.
- A. Process
- B. Client
- C. People
- D. Place
Answer: D
NEW QUESTION # 53
What are benefits of Design Thinking? Note: There are 3 correct answers to this question.
- A. Defined waterfall model with integrated quality gates
- B. Flexible and adaptable to all kind of challenges.
- C. Systematic innovation approach with structured process
- D. Analytical approach to design the right solution
- E. Overcomes limitations caused by hierarchies
Answer: B,C,E
NEW QUESTION # 54
As a coach, what do you have to prepare for Design Thinking workshop? Note; There are 3 correct answers to this question.
- A. Workshop agenda and Design Thinking techniques
- B. Design Thinking compliant workshop room.
- C. Reframed alternatives for the agreed challenge
- D. Supplies and material
- E. Inspiring ideas for solutions
Answer: A,B,D
NEW QUESTION # 55
What are key techniques for collecting data during empathic field research? Note: There are 3 correct answers to this question.
- A. Observing.
- B. Performing market analysis
- C. Studying analyst reports
- D. Trying out the user experience
- E. Asking people
Answer: A,D,E
NEW QUESTION # 56
When customer development and product development happen simultaneously?
Note: There are 1 correct answers to this question.
- A. Confidence
- B. Expertise
- C. Space
- D. new methodology
Answer: D
NEW QUESTION # 57
What activities do you perform in the Synthesis phase? Note; There are 3 correct answers to this question.
- A. Share raw data
- B. Establish a "divergent" state of mind.
- C. Establish a "convergent" state of mind
- D. Generate ideas
- E. Derive insights
Answer: A,C,E
NEW QUESTION # 58
What rules do you apply when defining a design challenge? Note: There are 3 correct answers to this question.
- A. The design challenge has to refer to a concrete persona in the context of the problem space
- B. The design challenge needs to be aligned and defined together with the client.
- C. The design challenge should have the right balance between open and close phrasing
- D. The design challenge sets the scope for a Design Thinking project.
- E. After completing the scoping phase, the design challenge cannot be rephrased anymore.
Answer: B,C,D
NEW QUESTION # 59
Why is time boxing important for coaching Design Thinking workshops? Note: There are 2 correct answers to this question.
- A. It keeps the number of ideas at a reasonable level.
- B. It drives creativity
- C. It establishes the authority of the coach
- D. It is pivotal to ensure results are achieved
Answer: B,D
Explanation:
Time boxing is a critical technique in Design Thinking workshops, as it helps maintain focus, manage time effectively, and foster creativity. Here's why the correct answers are B and D:
* Why this is incorrect:While time boxing may help the coach manage the workshop effectively, its primary purpose is not to establish authority. The role of the coach is to facilitate collaboration and guide the team, not to assert dominance.
NEW QUESTION # 60
What are key principles when presenting a prototype as a role play? Note: There are 2 correct answers to this question.
- A. Show flawless execution to get the idea across.
- B. Show the most relevant aspects for the business case
- C. Show the solution through the user's eyes
- D. Show the impact of your solution for your persona
Answer: C,D
NEW QUESTION # 61
______________________enhances networking, plays role in effective leadership, promotes team building, and helps us understand not only how, but why people think and feel as they do.
Note: There are 1 correct answers to thisquestion.
- A. Empathy
- B. Cultural
- C. Being human
- D. Desirability
Answer: A
NEW QUESTION # 62
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SAP C_THINK1_02 is a certification exam that validates the knowledge and skills of individuals in the field of Design Thinking. C_THINK1_02 exam is designed to test the ability of individuals to apply Design Thinking principles to solve real-world problems. C_THINK1_02 exam is ideal for professionals who are working in the field of innovation, product development, and user experience. Passing C_THINK1_02 exam demonstrates that an individual is proficient in designing solutions that meet the needs of end-users.
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