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Avaya 132-S-708 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Specialist: Avaya Voice Self-Service Design Elective Exam |
| Exam Number: | 132-S-708 / 132-S-708.1 |
| Available Languages: | English |
| Exam Format: | Multiple Choice |
| Exam Duration: | 90 minutes |
| Passing Score: | 70% |
| Real Exam Qty: | 65–77 |
| Exam Price: | USD 125–150 |
| Certificate Validity Period: | 2 years |
| Related Certifications: | 132-S-709.1 Specialist: Avaya Voice Self-Service Implement Elective Exam 132-S-712.2 Specialist: Avaya Proactive Contact Solutions Design Elective Exam |
| Recommended Training: | Avaya Official Training: Voice Self-Service Design |
| Exam Registration: | Avaya Learning Center Pearson VUE |
| Sample Questions: |  |
| Exam Way: | Proctored online or at authorized testing centers |
| Pre Condition: | No mandatory prerequisites; practical experience with Avaya Voice Self-Service recommended |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 132-S-708 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Speech & Media Components | 20% | - Speech recognition and text-to-speech - Prompt and grammar design - Media processing and hardware |
| Topic 2: Design Tools & Development | 25% | - VoiceXML application design - Avaya Dialog Designer - Call flow and logic design |
| Topic 3: Voice Self-Service Fundamentals & Architecture | 25% | - Sizing and capacity planning - Avaya Voice Portal / Experience Portal architecture - Components and deployment models |
| Topic 4: High Availability & Troubleshooting | 10% | - Failover and redundancy design - Performance monitoring and troubleshooting |
| Topic 5: Integration & Solution Design | 20% | - Contact center and CTI integration - Routing and agent transfer logic - Database and third-party system integration |
132-S-708 Exam FAQ: What Candidates Ask About Avaya Voice Self-Service Design Elective
The 132-S-708 exam, officially known as Avaya Voice Self-Service Design Elective, is the Avaya test that leads to the Avaya Specialist certification at the Specialist level. Passing it validates the skills employers expect from a certified professional. It is also associated with related credentials such as 132-S-709.1 Specialist: Avaya Voice Self-Service Implement Elective Exam, 132-S-712.2 Specialist: Avaya Proactive Contact Solutions Design Elective Exam.
The 132-S-708 exam contains 65–77 questions, and you have 90 minutes to complete them. Work out your per-question pace before test day, and flag slow items instead of stalling on them — time pressure, not knowledge, sinks many first attempts. Timed mock exams in the Actual4Exams test engines are the most reliable way to build that rhythm.
The passing score for the 132-S-708 exam is 70%, and the official registration fee is USD 125–150. If you miss the mark, a retake means paying the full fee again, so book your seat only when you are ready. A practical benchmark: score consistently above the passing line on timed practice tests before scheduling the real exam.
No mandatory prerequisites; practical experience with Avaya Voice Self-Service recommended
Entry requirements can change, so confirm the latest conditions on the official exam page: https://www.avaya-learning.com/.
You can book the 132-S-708 exam through the official registration channels below:
Exam delivery: Proctored online or at authorized testing centers. Seats at popular test centers fill quickly, so schedule early once your preparation is on track.
Avaya recommends the following training options for Avaya Voice Self-Service Design Elective candidates:
Pair any course with the 77 practice questions from Actual4Exams to measure how ready you really are before paying the exam fee.
Yes. A free PDF demo of the Avaya Voice Self-Service Design Elective questions is available, so you can check the question style and answer quality before you pay. Every purchase also includes 365 days of free updates, and if the product expires you can renew the update service at a 50% discount from your member zone.
If you take the corresponding 132-S-708 exam within 60 days of purchase and do not pass, you can apply for a full refund under the 100% Money Back Guarantee: submit a scan of your enrollment slip and your official Score Report (PDF) within 2 days of the exam date, and the claim is processed within 7 days. Attempts made within 3 days of purchase, downloads without an actual exam attempt, free materials, and expired orders are not eligible, and the candidate name must match the payer name. Prefer new material instead of a refund? You can exchange your purchase for two free products of equal value and keep the update service on your original product. As for delivery, the files are available for instant download and are also emailed to you within one minute of payment — if nothing arrives within 2 hours, contact customer service. There is no limit on how many computers you can install the product on.
The official Avaya Voice Self-Service Design Elective outline is organized into 5 domains. The first three are:
- High Availability & Troubleshooting — 10% of the exam
- Design Tools & Development — 25% of the exam
- Speech & Media Components — 20% of the exam
See the complete exam topics section above for the full outline and the weighting of every domain.
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We still understand the effort, time, and money you will invest in preparing for your certification exam, which makes failure in the Avaya 132-S-708 exam really painful and disappointing. Although we cannot reduce your pain and disappointment but we can certainly share with you the financial loss.
This means that if due to any reason you are not able to pass the 132-S-708 actual exam even after using our product, we will reimburse the full amount you spent on our products. you just need to mail us your score report along with your account information to address listed below within 7 days after your unqualified certificate came out.
