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Avaya 132-S-916.2 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Specialist - IP Office Implement and Support Elective Exam |
| Exam Number: | 132-S-916.2 |
| Available Languages: | English |
| Related Certifications: | Avaya Certified Implementation Specialist - IP Office Avaya Certified Support Specialist - IP Office |
| Sample Questions: |  |
| Exam Way: | Proctored exam (delivery method may vary by testing provider) |
| Pre Condition: | Recommended prior experience with Avaya IP Office systems or related Avaya implementation/support certifications. |
Avaya 132-S-916.2 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Trunking and Connectivity | - Network configuration and interoperability - SIP trunks and PSTN integration |
| User, Extension, and Device Management | - IP deskphones, softphones, and endpoints - User provisioning and extension configuration |
| Call Routing and Features | - Hunt groups and call distribution - Voicemail, auto-attendant, and call flows |
| Installation and Initial Configuration | - Initial network and system provisioning - System setup and configuration tools |
| IP Office System Architecture | - System capacities and licensing concepts - IP Office components and deployment models |
| Maintenance, Troubleshooting, and Support | - System monitoring and diagnostics - Fault resolution and performance tuning |
Common Questions About the Avaya 132-S-916.2 Exam
The 132-S-916.2 exam, officially known as Avaya Specialist - IP Office Implement and Support Elective, is the Avaya test that leads to the Avaya Specialist - IP Office Implement and Support certification at the Professional level. Passing it validates the skills employers expect from a certified professional. It is also associated with related credentials such as Avaya Certified Implementation Specialist - IP Office, Avaya Certified Support Specialist - IP Office.
Recommended prior experience with Avaya IP Office systems or related Avaya implementation/support certifications.
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The official Avaya Specialist - IP Office Implement and Support Elective outline is organized into 6 domains. The first three are:
- Trunking and Connectivity
- Maintenance, Troubleshooting, and Support
- IP Office System Architecture
See the complete exam topics section above for the full outline and the weighting of every domain.
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