The Oracle B2C Service Integration and Development 2021 Implementation Essentials certification has a strong reputation for a reason — the 1Z0-1034-21 exam tests applied skills, not memorized definitions. Candidates around the world use Actual4Exams practice questions to close knowledge gaps before test day.
Oracle 1Z0-1034-21 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle B2C Service Integration and Development 2021 Implementation Essentials |
| Exam Number: | 1Z0-1034-21 |
| Available Languages: | English |
| Real Exam Qty: | Approximately 56 |
| Exam Format: | Multiple Choice Questions (MCQ) |
| Related Certifications: | Oracle B2C Service Integration and Development 2022 Implementation Professional (1Z0-1034-22) |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored (Oracle MyLearn) or at Pearson VUE / Oracle authorized test centers |
| Pre Condition: | General experience with Oracle B2C Service Cloud and basic development & integration practices recommended |
| Official Syllabus URL: | https://www.oracle.com/education/certification/ (general catalog — no dedicated public page found) |
Oracle 1Z0-1034-21 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Custom Objects and Data Handling | - Querying with ROQL - Custom Object Model and Permissions |
| Oracle B2C Service Customization and Tools | - Custom Widgets, Controllers and Views - CP Tools and Basic Customization Concepts |
| Customer Portal and Scripting | - Customer Portal Customizations - Hooks and ROQL Scripting |
| Integration and Web Services | - Connect Web Services for PHP/SOAP/REST - Integration with External Systems |
Common Questions About the Oracle 1Z0-1034-21 Exam
The 1Z0-1034-21 exam, officially known as Oracle B2C Service Integration and Development 2021 Implementation Essentials, is the Oracle test that leads to the CX Service certification at the Implementation Specialist level. Passing it validates the skills employers expect from a certified professional. It is also associated with related credentials such as Oracle B2C Service Integration and Development 2022 Implementation Professional (1Z0-1034-22).
General experience with Oracle B2C Service Cloud and basic development & integration practices recommended
Entry requirements can change, so confirm the latest conditions on the official exam page: https://www.oracle.com/education/certification/ (general catalog — no dedicated public page found).
Yes. A free PDF demo of the Oracle B2C Service Integration and Development 2021 Implementation Essentials questions is available, so you can check the question style and answer quality before you pay. Every purchase also includes 365 days of free updates, and if the product expires you can renew the update service at a 50% discount from your member zone.
If you take the corresponding 1Z0-1034-21 exam within 60 days of purchase and do not pass, you can apply for a full refund under the 100% Money Back Guarantee: submit a scan of your enrollment slip and your official Score Report (PDF) within 2 days of the exam date, and the claim is processed within 7 days. Attempts made within 3 days of purchase, downloads without an actual exam attempt, free materials, and expired orders are not eligible, and the candidate name must match the payer name. Prefer new material instead of a refund? You can exchange your purchase for two free products of equal value and keep the update service on your original product. As for delivery, the files are available for instant download and are also emailed to you within one minute of payment — if nothing arrives within 2 hours, contact customer service. There is no limit on how many computers you can install the product on.
The official Oracle B2C Service Integration and Development 2021 Implementation Essentials outline is organized into 4 domains. The first three are:
- Oracle B2C Service Customization and Tools
- Custom Objects and Data Handling
- Customer Portal and Scripting
See the complete exam topics section above for the full outline and the weighting of every domain.
Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:
Youhave written script to update contact data and have uploaded it to the custom folder. The file name of your script is updatecontact.php.
What is the correct URL to execute your script from a browser window assuming this is a custheip.com domain?
- A. http://site.custhelp.com/cc/updatecontact.php
- B. http://site.custhelp.com/app/custom/updatecontact
- C. http://site.custhelp.com/cgi-bin/interface.cfg/php/custom/updatecontact.php
- D. http://site.custhelp.com/cgi-bin/interface.cfg/import/custom/updatecontact.php
Correct Answer: B 🗳️
In a Agent Desktop Add-In, which is the correct syntax to get the contact record of the current contact worksoace?
A)
B)
C)
D)
E)
- A. Option E
- B. Option D
- C. Option A
- D. Option C
- E. Option B
Correct Answer: D 🗳️
The following C#.Net code is used during a chaining operation on an incident (some called methods are not shown).
- A. The suppressExternaiEvents option must always be set to true.
- B. The suppressRules option must always be set to true when chaining generic objects.
- C. Chaining with generic objects is not supported when using standard objects.
- D. The idspecified attribute of the ChainSourceld object should be true,
Correct Answer: C 🗳️
You notice that your mobile Customer Portal pages are not displaying in development mode. Identify the cause of the error.
- A. Cookies are required for Custom Portal.
- B. A mobile page set mapping has not been enabled.
- C. The post_page_render hook should set the user agent cookie.
- D. The login_required attribute of the Page metatagshould be set to false.
- E. The pre_age_render hook Should Set the USER_AGENT cookie.
Correct Answer: D 🗳️
Your client wants to create three themes: gold, silver, and bronze.
Which three actions will allow the themes to be set dynamically through the URL?
- A. Create custom controllerthat will, among other things, call the setTheme ( ) method.
- B. Create the pre_page_r@nder hook.
- C. Create the post_page_render hook.
- D. Create custom widget that will, among other things, call the setTheme ( ) method.
- E. Define themes in the template by using the <rn:theme> page tag.
- F. Create themes in mapping.php by using the <m:theme> page tag.
- G. Create a custom model that will, among other things, call the setTheme ( ) method.
Correct Answer: A,E,G 🗳️
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