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Oracle 1z0-1034-20 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle B2C Service Integration and Development 2020 Implementation Essentials |
| Exam Number: | 1z0-1034-20 |
| Exam Price: | $245 USD |
| Real Exam Qty: | 55-60 |
| Passing Score: | 68% |
| Certificate Validity Period: | 24 months |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Exam Format: | Multiple Choice |
| Related Certifications: | Oracle CX Service |
| Recommended Training: | Oracle Learning Library Oracle B2C Service Integration and Development Training |
| Exam Registration: | Oracle University Exam Page Pearson VUE Registration |
| Sample Questions: |  |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | No formal prerequisites; recommended hands-on experience with Oracle B2C Service |
| Official Syllabus URL: | https://education.oracle.com/ouexam-pexam_1z0-1034-20/pexam_1Z0-1034-20 |
Oracle 1z0-1034-20 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Customer Portal Basic Customizations | 25% | - Custom Fields, Attributes and Objects
|
| Topic 2: Agent Desktop and External Integration | 20% | - Agent Desktop Administration
|
| Topic 3: Customer Portal Widgets and Scripting | 30% | - Client-Side and Server-Side Scripting
|
| Topic 4: Advanced Customizations and Integration | 25% | - Connect Web Services
|
1z0-1034-20 Exam FAQ: What Candidates Ask About Oracle B2C Service Integration and Development 2020 Implementation Essentials
The 1z0-1034-20 exam, officially known as Oracle B2C Service Integration and Development 2020 Implementation Essentials, is the Oracle test that leads to the Oracle B2C Service Integration and Development 2020 Certified Implementation Specialist certification at the Specialist / Implementation Professional level. Passing it validates the skills employers expect from a certified professional. It is also associated with related credentials such as Oracle CX Service.
The 1z0-1034-20 exam contains 55-60 questions, and you have 90 minutes to complete them. Work out your per-question pace before test day, and flag slow items instead of stalling on them — time pressure, not knowledge, sinks many first attempts. Timed mock exams in the Actual4Exams test engines are the most reliable way to build that rhythm.
The passing score for the 1z0-1034-20 exam is 68%, and the official registration fee is $245 USD. If you miss the mark, a retake means paying the full fee again, so book your seat only when you are ready. A practical benchmark: score consistently above the passing line on timed practice tests before scheduling the real exam.
No formal prerequisites; recommended hands-on experience with Oracle B2C Service
Entry requirements can change, so confirm the latest conditions on the official exam page: https://education.oracle.com/ouexam-pexam_1z0-1034-20/pexam_1Z0-1034-20.
You can book the 1z0-1034-20 exam through the official registration channels below:
Exam delivery: Online proctored or onsite at Pearson VUE test centers. Seats at popular test centers fill quickly, so schedule early once your preparation is on track.
Oracle recommends the following training options for Oracle B2C Service Integration and Development 2020 Implementation Essentials candidates:
Pair any course with the 56 practice questions from Actual4Exams to measure how ready you really are before paying the exam fee.
Yes. A free PDF demo of the Oracle B2C Service Integration and Development 2020 Implementation Essentials questions is available, so you can check the question style and answer quality before you pay. Every purchase also includes 365 days of free updates, and if the product expires you can renew the update service at a 50% discount from your member zone.
If you take the corresponding 1z0-1034-20 exam within 60 days of purchase and do not pass, you can apply for a full refund under the 100% Money Back Guarantee: submit a scan of your enrollment slip and your official Score Report (PDF) within 2 days of the exam date, and the claim is processed within 7 days. Attempts made within 3 days of purchase, downloads without an actual exam attempt, free materials, and expired orders are not eligible, and the candidate name must match the payer name. Prefer new material instead of a refund? You can exchange your purchase for two free products of equal value and keep the update service on your original product. As for delivery, the files are available for instant download and are also emailed to you within one minute of payment — if nothing arrives within 2 hours, contact customer service. There is no limit on how many computers you can install the product on.
The official Oracle B2C Service Integration and Development 2020 Implementation Essentials outline is organized into 4 domains. The first three are:
- Agent Desktop and External Integration — 20% of the exam
- Customer Portal Widgets and Scripting — 30% of the exam
- Advanced Customizations and Integration — 25% of the exam
See the complete exam topics section above for the full outline and the weighting of every domain.
Oracle B2C Service Integration and Development 2020 Implementation Essentials Sample Questions:
You notice that your mobile Customer Portal pages are not displaying in development mode. Identify the cause of the error.
- A. Cookies are required for Custom Portal.
- B. A mobile page set mapping has not been enabled.
- C. The pre_age_render hookShould Set the USER_AGENT cookie.
- D. The post_page_render hook should set the user agent cookie.
- E. The login_required attribute of the Page metatag should be set to false.
Correct Answer: E 🗳️
You have a client that has a nonstandard data import and cannot use Connect Web Services for SOAP or the Data Import Wizard. This requires you to write script to handle the import. What is the correct method and folder to upload the script?
- A. Using WebDAV, create a new folder in euf/development named scripts and copy your script into it.
- B. Using File Manager within the console, select import scripts and upload your script into it.
- C. Using File Manager within the console, select custom scripts and upload your script into it.
- D. Using WebDAV, create a new folder in euf/assets named import and copy your script into it.
Correct Answer: A 🗳️
In which three ways can a user session end in the Oracle B2C Service customer portal?
- A. The user opens another interface's customer portal on the same site.
- B. By default, the session expires in 15 minutes.
- C. The user closes all browser Instances associated with the session.
- D. The user logs out of the customer portal admin panel.
- E. The user logs out of the customer portal.
Correct Answer: A,C,D 🗳️
You are implementing the Syndicated ProactiveChat widget on an external page.
Custom JavaScript is used to display the widget's chat request dialog box based on custom logic not provided by the widget. How can you disable the ability for the widget's chat request dialog box to display automatically?
- A. Set the seconds attribute to o and call the offerchat o method on the widget's instance object to open the widget's chat request dialog box.
- B. Set the timeout attribute to o and call the offerchato method on the widget's instance object to open the widget's chat request dialog box.
- C. Set the seconds attribute to o and fire the moffersyndicatedchat event, passing in the ID of the widget's Instance object as an argument.
- D. Set the timeout attribute to null and call the global offerchat () method.
Correct Answer: C 🗳️
You are working in the B2C Service Customer Portal and are attempting to troubleshoot an AJAX issue with a custom widget. What would be the correct environment and procedure to use for debugging this issue?
- A. in the Customer Portal Development environment, by setting breakpoints in the logic, js file for the custom widget
- B. in the Customer Portal Development environment, by using phpoutlogO in the controller -php file for the custom widget
- C. in the Customer Portal Production environment, by setting breakpoints in the logic, js file for the custom widget
- D. in the Customer Portal Production environment, by setting breakpoints in the RightNowEvent.js file
Correct Answer: C 🗳️
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