Oracle 1z0-628 Valid Dump : Oracle Field Service Cloud Service 2018 Implementation Essentials

1z0-628 real exams

Exam Code: 1z0-628

Exam Name: Oracle Field Service Cloud Service 2018 Implementation Essentials

Updated: Sep 10, 2026

Q & A: 133 Questions and Answers

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Oracle 1z0-628 Exam Overview:

Certification Vendor:Oracle
Exam Name:Oracle Field Service Cloud Service 2018 Implementation Essentials
Exam Number:1Z0-628
Available Languages:English
Passing Score:68%
Real Exam Qty:80
Related Certifications:Oracle Field Service Cloud 2018 Certified Implementation Specialist
Exam Duration:120 minutes
Certificate Validity Period:Oracle certification policy applicable at exam release date
Exam Format:Multiple Choice
Exam Price:USD 245
Sample Questions:Free Download 1z0-628 valid dump
Exam Way:Pearson VUE testing center or Oracle-authorized online proctored delivery (subject to Oracle policies at the time of exam availability).
Pre Condition:No mandatory prerequisite exam. Oracle recommends hands-on Oracle Field Service Cloud implementation experience and related training.
Official Syllabus URL:https://education.oracle.com

Oracle 1z0-628 Exam Syllabus Topics:

SectionObjectives
Business Rules and Automation- Business Rules
  • 1. Rule execution logic
  • 2. Rule configuration
- Notifications and Messaging
  • 1. Customer communications
  • 2. Message scenarios
Core Configuration- Users and User Types
  • 1. User configuration
  • 2. Authentication and access control
- Resources and Resource Types
  • 1. Resource hierarchy
  • 2. Resource properties
Activity and Work Management- Work Skills and Work Zones
  • 1. Zone configuration
  • 2. Skill assignment
- Activities and Activity Types
  • 1. Activity properties
  • 2. Activity lifecycle
Integration and Administration- Integration Framework
  • 1. Inbound integrations
  • 2. Outbound integrations
- System Administration
  • 1. Configuration management
  • 2. Monitoring and troubleshooting
Quota and Booking- Quota Management
  • 1. Quota configuration
  • 2. Capacity allocation
- Booking Management
  • 1. Booking rules
  • 2. Time slot management
Scheduling and Routing- Routing Plans
  • 1. Routing optimization
  • 2. Routing parameters
- Calendars and Capacity
  • 1. Capacity management
  • 2. Resource calendars

Common Questions About the Oracle 1z0-628 Exam

The 1z0-628 exam, officially known as Oracle Field Service Cloud Service 2018 Implementation Essentials, is the Oracle test that leads to the Oracle Service Cloud certification at the Implementation Specialist level. Passing it validates the skills employers expect from a certified professional. It is also associated with related credentials such as Oracle Field Service Cloud 2018 Certified Implementation Specialist.

The 1z0-628 exam contains 80 questions, and you have 120 minutes to complete them. Work out your per-question pace before test day, and flag slow items instead of stalling on them — time pressure, not knowledge, sinks many first attempts. Timed mock exams in the Actual4Exams test engines are the most reliable way to build that rhythm.

The passing score for the 1z0-628 exam is 68%, and the official registration fee is USD 245. If you miss the mark, a retake means paying the full fee again, so book your seat only when you are ready. A practical benchmark: score consistently above the passing line on timed practice tests before scheduling the real exam.

No mandatory prerequisite exam. Oracle recommends hands-on Oracle Field Service Cloud implementation experience and related training.

Entry requirements can change, so confirm the latest conditions on the official exam page: https://education.oracle.com.

Yes. A free PDF demo of the Oracle Field Service Cloud Service 2018 Implementation Essentials questions is available, so you can check the question style and answer quality before you pay. Every purchase also includes 365 days of free updates, and if the product expires you can renew the update service at a 50% discount from your member zone.

If you take the corresponding 1z0-628 exam within 60 days of purchase and do not pass, you can apply for a full refund under the 100% Money Back Guarantee: submit a scan of your enrollment slip and your official Score Report (PDF) within 2 days of the exam date, and the claim is processed within 7 days. Attempts made within 3 days of purchase, downloads without an actual exam attempt, free materials, and expired orders are not eligible, and the candidate name must match the payer name. Prefer new material instead of a refund? You can exchange your purchase for two free products of equal value and keep the update service on your original product. As for delivery, the files are available for instant download and are also emailed to you within one minute of payment — if nothing arrives within 2 hours, contact customer service. There is no limit on how many computers you can install the product on.

The official Oracle Field Service Cloud Service 2018 Implementation Essentials outline is organized into 6 domains. The first three are:

  • Scheduling and Routing
  • Quota and Booking
  • Activity and Work Management

See the complete exam topics section above for the full outline and the weighting of every domain.

Oracle Field Service Cloud Service 2018 Implementation Essentials Sample Questions:

Question #1

A company has a policy that all their technicians will start their working day at their first job and end their day at the office depot.
What should you set in the system to capture this requirement?

  • A. Resource start location = home, Resource end location = office depot, resource type features = working time includes travel from last activity is checked, working time includes travel to first activity is left unchecked.
  • B. Resource start location = home, Resource end location = office depot, resource type features * working time includes travel from last activity is left unchecked, working time includes travel to first activity is checked.
  • C. Resource start location = home, Resource end location = home, resource type features = working time includes travel from last activity is checked, working time includes travel to first act left unchecked.
  • D. Resource start location = office depot, Resource end location = home, resource type features a working time includes travel from last activity is checked, working time includes travel to first activity is left unchecked.
Answer: A
Question #2

Which two statements are correct regarding Daily Extracts in Oracle Field Service Cloud (OFSC)?

  • A. When new custom properties are configured within OFSC, they are automatically added to the appropriate configured Daily Extract files.
  • B. If using an overnight shift, the Daily Extracts for the previous day will be available only after the overnight period configured on the Business Rules screen has passed.
  • C. Daily Extract files are accessible for download either via API, via SFTP or manually through the Outbound Integration Channels screenO OFSC.
  • D. Daily Extracts can be configured to be available in either XML, CSV or HTML format.
  • E. The Daily Extract files can be configured to include, exclude and/or arrange the order of corresponding fields and custom properties.
Answer: D,E
Question #3

Your customer has enabled the setting 'Personalize the estimation of activity duration' for a given Resource Type.
What is the consequence of this setting for resources of that type?

  • A. It permits the ability to set duration ratios based on the company-level duration estimations for new resources of this type.
  • B. It ensures that the same activity durations for resources of this type will be applied to all Activity Types.
  • C. It ensures that all new resources of this type will have the same duration ratios based on the company-level duration estimations.
  • D. It ensures that activity durations recorded for resources of this Resource Type will not be applied to company-level estimations.
Answer: B
Question #4

Which two statements are correct regarding Delivery Windows in Oracle Field Service Cloud (OFSC)?

  • A. Delivery Windows are enabled and calculated per Activity Type configurations.
  • B. Delivery Windows are configurable by size and granularity by Activity Type.
  • C. Delivery Windows are configurable by size and granularity as a global setting in OFSC.
  • D. Delivery Windows are enabled per Resource Type calculations.
  • E. Delivery Windows are calculated for all Activity Types by default.
Answer: A,B
Question #5

What happens when you enable the assignment parameter "Limit work by points"?

  • A. Routing will not assign a given activity if that activity's point value exceeds the resource's maximum personal point limit.
  • B. Routing will use each activity's unique point value to prioritize assignment of higher point activities over lower point activities.
  • C. If a resource has a point value configured on their Resource Information screen, routing will limit assignment of additional activities if the cumulative point total exceeds the resource's point limit
  • D. If resources have shifts assigned to them with point values, routing will not assign activities whose cumulative point total exceeds the shift point value.
Answer: C

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