Apple 9L0-064 Valid Dump : OS X v10.8 Troubleshooting Exam

9L0-064 real exams

Exam Code: 9L0-064

Exam Name: OS X v10.8 Troubleshooting Exam

Updated: Jul 16, 2026

Q & A: 68 Questions and Answers

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Apple 9L0-064 Exam Syllabus Topics:

SectionObjectives
Applications and System Services- System services
  • 1. Login items and startup services
    • 2. Launch services and daemons
      - Application troubleshooting
      • 1. Compatibility issues
        • 2. App crash diagnostics
          Security and Updates- System security
          • 1. FileVault basics
            • 2. Firewall configuration
              - Software updates
              • 1. Mac App Store updates
                • 2. System update troubleshooting
                  File Systems and Storage- Data protection
                  • 1. Time Machine backups
                    • 2. Data recovery basics
                      - Disk management
                      • 1. Partitioning and formatting drives
                        • 2. Disk Utility usage
                          Troubleshooting and System Management- macOS startup process and boot issues
                          • 1. Startup sequence and boot modes
                            • 2. Recovery and safe boot troubleshooting
                              - System performance and maintenance
                              • 1. System logs and troubleshooting tools
                                • 2. Activity Monitor and system diagnostics
                                  Networking and Connectivity- Network configuration
                                  • 1. TCP/IP configuration basics
                                    • 2. Wi-Fi and Ethernet troubleshooting
                                      - Network services
                                      • 1. DNS and DHCP issues
                                        • 2. Network diagnostics tools
                                          User Accounts and Permissions- File system permissions
                                          • 1. Permission structure in OS X
                                            • 2. Fixing disk permissions
                                              - User account management
                                              • 1. Admin vs standard user roles
                                                • 2. Login issues and keychain problems

                                                  Apple OS X v10.8 Troubleshooting Sample Questions:

                                                  1. A prohibitory sign over an application's icon in OS X Mountain Lion indicates that it is

                                                  A) an app not purchased at the Mac App Store
                                                  B) anIOSapplication
                                                  C) a PowerPC application
                                                  D) a Windows application


                                                  2. Valerie uses OS X Mountain Lion on her MacBook Pro and completed a Time Machine backup just before her vacation. She accidentally deleted an important file that she was updating during the trip and did not bring the backup drive with her. How can she use Time Machine to recover the file?

                                                  A) Hold the option key then click the Finder Go menu and choose Local Snapshots.
                                                  B) Boot to OS X Recovery and choose Restore files from a Time Machine Backup.
                                                  C) The file can only be restored when she returns home and has access to the backup hard drive.
                                                  D) Restore the file from a local snapshot by entering Time Machine, finding the file, and clicking Restore.


                                                  3. A customer installed OS X Mountain Lion on his Mac Pro (Mid 2012) on a RAID Volume, but cannot enable FileVault 2. What is a likely cause of this issue?

                                                  A) FileVault 2 was not selected as a custom option during the OS X Mountain Lion install.
                                                  B) The hard disks do not have the correct partition scheme.
                                                  C) The customer continued the install of OS X Mountain Lion, despite a warning that OS X Recovery Mode and FileVault would not be available on this disk.
                                                  D) The Mac Pro does not have sufficient RAM.


                                                  4. How would an OS X Mountain Lion user change the order of the network services, so that Wi-Fi is the first choice?

                                                  A) Select Wi-Fi as primary service in the Security & Privacy > Firewall settings.
                                                  B) Set Wi-Fi as the priority network service in the Airport Utility preferences.
                                                  C) Select Wi-Fi as the default network interface in the info tab of the Network Utility.
                                                  D) Select "Set Service Order" in the Network preference pane's Action menu, then drag Wi-Fl to the top of the list.


                                                  5. An administrator would like to prevent data recovery software from retrieving any files from a deleted user. Which option is the most efficient choice?

                                                  A) Turn on FileVault 2, wait for encryption to finish, then delete the user.
                                                  B) Save the deleted user in a disk image, then use the Terminal to secure delete the image.
                                                  C) Startup in OS X Recovery then open the Disk Utility. Choose the startup volume and erase the entire volume using a security option the writes zeros across the entire volume.
                                                  D) Delete the user using the "Delete the home folder" with the erase home folder securely option enabled.


                                                  Solutions:

                                                  Question # 1
                                                  Answer: C
                                                  Question # 2
                                                  Answer: D
                                                  Question # 3
                                                  Answer: C
                                                  Question # 4
                                                  Answer: D
                                                  Question # 5
                                                  Answer: D

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