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Salesforce AP-207 Exam Syllabus Topics:

Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:

1. The project team wants to use the Customer Acquisition Management application to set up and automate the customer enrollment and selling of utility products, services and offers to new customers A concern is raised about the final Ul layout, which needs to be adapted to the branding of the company.
What two processes can modify the look and feel of the application?

A) Modify the VEEConsumerLandingScfeen FlexCard to change the background color, text font size, and style.
B) Modify the VEEDigitalOrder Omniscript to adapt the look and feel to suit the company's requirements
C) Modify the VEELogoCard FlexCard to change the customer logo.
D) Modify the application Page Layout to change/add/remove selected elements

2. An energy company is looking to track relationships with their electricity and gas business-to-consumer (B2C) subscribers and differentiate them from their business-to-business (B2B) corporate accounts.
Which two functionalities should the energy and utilities consultant use for the customer data model?

A) Use the Consumer Account record type
B) Enable Person Accounts to model consumers.
C) Use Contacts just for B2B scenarios.
D) Use the Account Contact Relation object

3. An energy company was onboarded on Energy and Utilities Cloud. They want to see now many Energy and Utilities Cloud licenses are assigned.
What's the most effective way to check for the number of their assigned Energy and Utilities Cloud licenses?

A) Execute a SOQL query to retrieve the license count
B) Go to Setup -> installed Packages -> Vlocity CMT to see the Energy and Utilities Cloud license information.
C) Call Salesforce Support to get the Energy and Utilities Cloud information.
D) Go to Setup -> Company Information -> Permission Set Licenses.

4. A utility company has seen a high number of calls from customers expressing their inability to pay an outstanding amount. The utility company would like to provide its customers with an aption to pay in installments.
How can the utility company best meet these requests using Energy and Utilities Cloud?

A) Consolidate product catalogs and price books and establish an automated process across the entire revenue lifecycle.
B) Use Revenue Cloud to easily accelerate cash collection with and support any charge type, sales order, or payment schedule.
C) Work with an external debt collection agency to ensure customers pay their outstanding amount.
D) Use the Create Payment Plan action in the Contact Center Console.

5. An energy company is implementing the CPQ module of Energy and Utilities Cloud. The consultant set up the Advanced Rule on the Order with the Entity Filter type "Qualification." The filter selects the accounts with the condition CreatedDate < 365 days.
Which scenario should be executed during the testing phase?

A) Test the account creation: Accounts older than 365 days will not be qualified for creation.
B) Test the product eligibility: The product will not be not available for accounts older that 365 days
C) Test the order creation: Order can't be created for the account older than 365 days.
D) Test the account creation: Accounts younger than 365 days won't be qualified for creation.

Solutions: