From a free demo to 2026 updates and a 60-day money back guarantee, Actual4Exams covers the full CIS-PPM preparation journey. Get the 62 ServiceNow Certified Implementation Specialist - Project Portfolio Management (PPM) practice questions in PDF, desktop, or online format and study on your own terms.
ServiceNow CIS-PPM Exam Overview:
| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | ServiceNow Certified Implementation Specialist – Project Portfolio Management (PPM) |
| Exam Number: | CIS-PPM |
| Related Certifications: | ServiceNow Certified System Administrator ServiceNow Certified Implementation Specialist - IT Business Management ServiceNow Certified Implementation Specialist - IT Service Management |
| Exam Format: | Multiple Choice, Multiple Select |
| Exam Duration: | 90 minutes |
| Certificate Validity Period: | 24 months |
| Available Languages: | English |
| Recommended Training: | ServiceNow Project Portfolio Management Training |
| Exam Registration: | ServiceNow Training and Certification Portal |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored exam or authorized testing center |
| Pre Condition: | Recommended: ServiceNow Certified System Administrator certification and experience with ServiceNow PPM or ITBM applications |
| Official Syllabus URL: | https://www.servicenow.com/services/training-and-certification.html |
ServiceNow CIS-PPM Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Resource and Financial Management | - Financial tracking
|
| Reporting and Analytics | - PPM reporting tools
|
| PPM Fundamentals | - Project Portfolio Management concepts
|
| Project and Portfolio Management | - Project planning and execution
|
| Demand Management | - Demand workflow
|
ServiceNow Certified Implementation Specialist - Project Portfolio Management (PPM) (CIS-PPM) — Questions Candidates Actually Ask
The CIS-PPM exam, officially known as ServiceNow Certified Implementation Specialist - Project Portfolio Management (PPM), is the ServiceNow test that leads to the ServiceNow Certified Implementation Specialist - Project Portfolio Management (PPM) certification at the Professional level. Passing it validates the skills employers expect from a certified professional. It is also associated with related credentials such as ServiceNow Certified System Administrator, ServiceNow Certified Implementation Specialist - IT Service Management, ServiceNow Certified Implementation Specialist - IT Business Management.
Recommended: ServiceNow Certified System Administrator certification and experience with ServiceNow PPM or ITBM applications
Entry requirements can change, so confirm the latest conditions on the official exam page: https://www.servicenow.com/services/training-and-certification.html.
You can book the CIS-PPM exam through the official registration channels below:
Exam delivery: Online proctored exam or authorized testing center. Seats at popular test centers fill quickly, so schedule early once your preparation is on track.
ServiceNow recommends the following training options for ServiceNow Certified Implementation Specialist - Project Portfolio Management (PPM) candidates:
Pair any course with the 62 practice questions from Actual4Exams to measure how ready you really are before paying the exam fee.
Yes. A free PDF demo of the ServiceNow Certified Implementation Specialist - Project Portfolio Management (PPM) questions is available, so you can check the question style and answer quality before you pay. Every purchase also includes 365 days of free updates, and if the product expires you can renew the update service at a 50% discount from your member zone.
If you take the corresponding CIS-PPM exam within 60 days of purchase and do not pass, you can apply for a full refund under the 100% Money Back Guarantee: submit a scan of your enrollment slip and your official Score Report (PDF) within 2 days of the exam date, and the claim is processed within 7 days. Attempts made within 3 days of purchase, downloads without an actual exam attempt, free materials, and expired orders are not eligible, and the candidate name must match the payer name. Prefer new material instead of a refund? You can exchange your purchase for two free products of equal value and keep the update service on your original product. As for delivery, the files are available for instant download and are also emailed to you within one minute of payment — if nothing arrives within 2 hours, contact customer service. There is no limit on how many computers you can install the product on.
The official ServiceNow Certified Implementation Specialist - Project Portfolio Management (PPM) outline is organized into 5 domains. The first three are:
- Project and Portfolio Management
- Demand Management
- Resource and Financial Management
See the complete exam topics section above for the full outline and the weighting of every domain.
ServiceNow Certified Implementation Specialist - Project Portfolio Management (PPM) Sample Questions:
Question 1
When entering time worked into a time sheet, which feature is recommended to group different types of work (e.g., standard hours and overtime)?
A. Rate model
B. Bill rate
C. Category
D. Rate type
Question 2
The PPM Standard plugin enables an it_project_manager to perform the following activities: (Choose three.)
A. Establish resource requirements and track costs.
B. Configure cost type definition
C. Define target for the portfolio
D. Track actual amount spent compared to an approved budget.
E. Determine overall project cost requirements
Question 3
Which of the following checks to see if the assessable record exists for the demand and creates an assessable record if none exists?
A. Create OnDemand Assessment
B. Validate Assessment Metrics for Demand
C. Update Demand State
D. Auto Business Rule for Assessments
Question 4
What happens to the expense line after it is processed?
A. The actual amount incurred becomes part of the cost plan.
B. The cost plan closes.
C. The actual cost is recorded at the portfolio level.
D. Nothing significant results.
Question 5
What is the default schedule for a project?
A. 8-hour workday (from 9 to 12 and 1 to 6).
B. 9-hour workday (from 8 to 12 and from 1 to 5).
C. 8-hour workday (from 8 to 12 and 1 to 5).
D. 8-hour workday (from 9 to 5).
Solutions:
| Question 1 Answer: D | Question 2 Answer: A,D,E | Question 3 Answer: A | Question 4 Answer: A | Question 5 Answer: C |
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We still understand the effort, time, and money you will invest in preparing for your certification exam, which makes failure in the ServiceNow CIS-PPM exam really painful and disappointing. Although we cannot reduce your pain and disappointment but we can certainly share with you the financial loss.
This means that if due to any reason you are not able to pass the CIS-PPM actual exam even after using our product, we will reimburse the full amount you spent on our products. you just need to mail us your score report along with your account information to address listed below within 7 days after your unqualified certificate came out.




