Failing the CMS7 exam means paying the full registration fee again. A focused run through the Peoplecert ITIL V3 Foundation practice questions at Actual4Exams is a far cheaper way to walk into the testing center prepared.
Peoplecert CMS7 Exam Overview:
| Certification Vendor: | PeopleCert / AXELOS |
|---|---|
| Exam Name: | ITIL V3 Foundation Certificate in IT Service Management |
| Exam Number: | CMS7 |
| Certificate Validity Period: | Lifetime (no renewal required) |
| Exam Format: | Closed Book, Multiple Choice, Single Answer |
| Real Exam Qty: | 40 |
| Related Certifications: | ITIL V3 Intermediate ITIL V3 MALC ITIL V3 Expert |
| Passing Score: | 65% (26 out of 40) |
| Exam Duration: | 60 (75 for non-native English speakers) |
| Available Languages: | Portuguese, German, Japanese, Chinese, English, Spanish, French, Dutch |
| Exam Price: | ≈ $220–$300 USD / £180–£240 GBP |
| Recommended Training: | AXELOS Accredited Training Providers PeopleCert Learning Resources |
| Exam Registration: | PeopleCert Official Registration |
| Sample Questions: | ![]() |
| Exam Way: | Online Remote Proctored / In-Person Test Center |
| Pre Condition: | No formal prerequisites; completion of accredited training recommended |
| Official Syllabus URL: | https://www.peoplecert.org/exams/itil-v3-foundation |
Peoplecert CMS7 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Generic Concepts and Definitions | 10% | - Service Level Agreements - Key Terminology - Service Assets and Configuration |
| Topic 2: Selected ITIL Processes | 25% | - Change Management - Incident Management - Release and Deployment Management - Service Asset and Configuration Management - Problem Management - Service Level Management |
| Topic 3: Key Principles and Models | 15% | - Service Portfolio - Governance Model - Process Model - Deming Cycle |
| Topic 4: Technology and Architecture | 5% | - Enabling Technology - Architectural Considerations |
| Topic 5: Functions and Roles | 10% | - Application Management - Service Desk - IT Operations Management - Key Roles - Technical Management |
| Topic 6: Service Management as a Practice | 15% | - Concept of Service and Service Management - Governance and Best Practice - Stakeholders and Value Creation |
| Topic 7: ITIL Service Lifecycle | 20% | - Service Design - Continual Service Improvement - Service Strategy - Service Operation - Service Transition |
Common Questions About the Peoplecert CMS7 Exam
The CMS7 exam, officially known as Peoplecert ITIL V3 Foundation, is the Peoplecert test that leads to the ITIL V3 Foundation certification at the Foundation / Entry Level level. Passing it validates the skills employers expect from a certified professional. It is also associated with related credentials such as ITIL V3 Intermediate, ITIL V3 Expert, ITIL V3 MALC.
The CMS7 exam contains 40 questions, and you have 60 (75 for non-native English speakers) to complete them. Work out your per-question pace before test day, and flag slow items instead of stalling on them — time pressure, not knowledge, sinks many first attempts. Timed mock exams in the Actual4Exams test engines are the most reliable way to build that rhythm.
The passing score for the CMS7 exam is 65% (26 out of 40), and the official registration fee is ≈ $220–$300 USD / £180–£240 GBP. If you miss the mark, a retake means paying the full fee again, so book your seat only when you are ready. A practical benchmark: score consistently above the passing line on timed practice tests before scheduling the real exam.
No formal prerequisites; completion of accredited training recommended
Entry requirements can change, so confirm the latest conditions on the official exam page: https://www.peoplecert.org/exams/itil-v3-foundation.
You can book the CMS7 exam through the official registration channels below:
Exam delivery: Online Remote Proctored / In-Person Test Center. Seats at popular test centers fill quickly, so schedule early once your preparation is on track.
Peoplecert recommends the following training options for Peoplecert ITIL V3 Foundation candidates:
Pair any course with the 370 practice questions from Actual4Exams to measure how ready you really are before paying the exam fee.
Yes. A free PDF demo of the Peoplecert ITIL V3 Foundation questions is available, so you can check the question style and answer quality before you pay. Every purchase also includes 365 days of free updates, and if the product expires you can renew the update service at a 50% discount from your member zone.
If you take the corresponding CMS7 exam within 60 days of purchase and do not pass, you can apply for a full refund under the 100% Money Back Guarantee: submit a scan of your enrollment slip and your official Score Report (PDF) within 2 days of the exam date, and the claim is processed within 7 days. Attempts made within 3 days of purchase, downloads without an actual exam attempt, free materials, and expired orders are not eligible, and the candidate name must match the payer name. Prefer new material instead of a refund? You can exchange your purchase for two free products of equal value and keep the update service on your original product. As for delivery, the files are available for instant download and are also emailed to you within one minute of payment — if nothing arrives within 2 hours, contact customer service. There is no limit on how many computers you can install the product on.
The official Peoplecert ITIL V3 Foundation outline is organized into 7 domains. The first three are:
- Selected ITIL Processes — 25% of the exam
- Generic Concepts and Definitions — 10% of the exam
- Key Principles and Models — 15% of the exam
See the complete exam topics section above for the full outline and the weighting of every domain.
Peoplecert ITIL V3 Foundation Sample Questions:
Consider the following list:
1) Change Authority
2) Change Manager
3) Change Advisory Board (CAB) What are these BEST described as?
- A. Teams
- B. Job descriptions
- C. Roles, people or groups
- D. Functions
Correct Answer: C 🗳️
Which of the following activities is NOT a part of the Derning Cycle?
- A. Co-ordinate
- B. Plan
- C. Do
- D. Act
Correct Answer: A 🗳️
Explanation: Only visible for Actual4Exams members. You can sign-up / login (it's free).
Which of the following is NOT part of the Service Design phase of the Service Lifecycle?
- A. Produce quality, secure and resilient designs for new or improved services, technology architecture, processes or measurement systems that meet all the agreed current and future IT requirements of the organization
- B. Produce and maintain all necessary Service Transition packages
- C. Measuring the effectiveness and efficiency of Service Design and the supporting processes
- D. Take the overall Service Strategies and ensure they are reflected in the Service Design process and the service designs that are produced
Correct Answer: B 🗳️
Which of the following activities is NOT a part of the Deming Cycle?
- A. Plan
- B. Do
- C. Act
- D. Coordinate
Correct Answer: D 🗳️
Which of the following is NOT an objective of Continual Service Improvement?
- A. Conduct activities to deliver and manage services at agreed levels to business users
- B. Review and analyze Service Level Achievement results
- C. Identify activities to improve the efficiency of service management processes
- D. Improve the cost effectiveness of IT services without sacrificing customer satisfaction
Correct Answer: A 🗳️
No help, Full refund!
Actual4Exams confidently stands behind all its offerings by giving Unconditional "No help, Full refund" Guarantee. Since the time our operations started we have never seen people report failure in the Peoplecert CMS7 exam after using our products. With this feedback we can assure you of the benefits that you will get from our products and the high probability of clearing the CMS7 exam.
We still understand the effort, time, and money you will invest in preparing for your certification exam, which makes failure in the Peoplecert CMS7 exam really painful and disappointing. Although we cannot reduce your pain and disappointment but we can certainly share with you the financial loss.
This means that if due to any reason you are not able to pass the CMS7 actual exam even after using our product, we will reimburse the full amount you spent on our products. you just need to mail us your score report along with your account information to address listed below within 7 days after your unqualified certificate came out.




