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Microsoft MB2-716 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics 365 Customization and Configuration |
| Exam Number: | MB2-716 |
| Real Exam Qty: | Approx. 99 |
| Exam Format: | Multiple choice / scenario based |
| Related Certifications: | MB-200: Microsoft Dynamics 365 Customer Engagement Core MB2-715 (Companion exam for MCSA Dynamics 365) |
| Available Languages: | English |
| Sample Questions: |  |
| Exam Way: | Microsoft exam delivered through official testing providers (e.g., Pearson VUE). |
| Pre Condition: | Candidates should have foundational knowledge of Microsoft Dynamics 365 customization and configuration, often including experience with business processes and CRM solutions. |
Microsoft MB2-716 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Implement Dynamics 365 Entities and Relationships | - Configure fields, field properties, and customizations - Manage entities, properties, and ownership models - Define and configure entity relationships and cascading behaviors |
| Topic 2: Solutions, Forms, Views and Visualizations | - Create and manage solutions and publishers - Customize forms and mobile form layouts - Implement views, charts, dashboards and mobile navigation |
| Topic 3: Implement Business Rules, Workflows and Processes | - Configure workflows, dialogs, and custom actions - Implement business process flows for multi-entity scenarios - Implement and manage business rules |
| Topic 4: Configure Microsoft Dynamics 365 | - Manage security roles, business units, and access models - Integrate with other services like SharePoint/OneDrive - Configure email and Office 365 integrations - Configure system settings, auditing, and document management |
MB2-716 Exam FAQ: What Candidates Ask About Microsoft Dynamics 365 Customization and Configuration
The MB2-716 exam, officially known as Microsoft Dynamics 365 Customization and Configuration, is the Microsoft test that leads to the Microsoft Dynamics 365 certification at the Associate level. Passing it validates the skills employers expect from a certified professional. It is also associated with related credentials such as MB-200: Microsoft Dynamics 365 Customer Engagement Core, MB2-715 (Companion exam for MCSA Dynamics 365).
Candidates should have foundational knowledge of Microsoft Dynamics 365 customization and configuration, often including experience with business processes and CRM solutions.
Yes. A free PDF demo of the Microsoft Dynamics 365 Customization and Configuration questions is available, so you can check the question style and answer quality before you pay. Every purchase also includes 365 days of free updates, and if the product expires you can renew the update service at a 50% discount from your member zone.
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The official Microsoft Dynamics 365 Customization and Configuration outline is organized into 4 domains. The first three are:
- Solutions, Forms, Views and Visualizations
- Implement Dynamics 365 Entities and Relationships
- Configure Microsoft Dynamics 365
See the complete exam topics section above for the full outline and the weighting of every domain.
Microsoft Dynamics 365 Customization and Configuration Sample Questions:
Question 1
You plan to create a country entity that contains one record for each country in the world.
You need to track which countries a contact visited. No additional data will be tracked.
Which type of relationship should you create?
A. a many-to-many (N:N) relationship from the contact to the country
B. a many-to-many (N:N) relationship from the contact to the country that has a relationship behavior type of Parental
C. a one-to-many (1:N) relationship from the country to the contact
D. a one-to-many (1:N) relationship from the contact to the country
Question 2
You are a Microsoft Dynamics 365 administrator for a real estate company.
The sales team wants to use mobile devices to update opportunities and gain insights about customers while they are out of the office.
You need to instruct the sales team on how to install mobile apps for Microsoft Dynamics 365.
To which two locations should you direct the sales team members? Each correct answer presents a complete solution.
A. the Apple iTunes App Store, Google Play App Store, or Windows Store
B. a specific Microsoft SharePoint site
C. the Settings (Personal Options) page in Microsoft Dynamics 365
D. a Microsoft OneDrive for Business folder
Question 3
You create a custom entity. Records are created by users through the user interface, and through a backend integration.
You must combine two fields to populate a new field that will replace the name field on the entity.
You need to ensure that the new field displays a result immediately after a new record is saved.
What should you use?
A. JavaScript code on the record form
B. a background workflow
C. a form-scoped business rule
D. a calculated field
Question 4
You create a Publisher and add entities to a solution.
What are two outcomes of these actions? Each correct answer presents a complete solution.
A. Option sets that you create as part of the solution use the prefix that indicates the publisher.
B. The name for existing custom entities that you add to a solution use the prefix that indicates the publisher.
C. The name for custom entities that you create as part of the solution use the prefix that indicates the publisher.
D. A new section dedicated to the publisher is added to the sitemap.
Question 5
You have a Dynamics CRM organization.
You need to ensure that sales users can access the organization by using the Microsoft Dynamics CRM Windows Store app.
What should you do?
A. Enable the CRM for mobile security privilege for a security role.
B. Configure a server profile.
C. Modify the System Settings for the organization.
D. Assign the Delegate user role to the users.
Solutions:
| Question 1 Answer: D | Question 2 Answer: A,C | Question 3 Answer: B | Question 4 Answer: A,C | Question 5 Answer: A |
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