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Simens STI-884 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Proposal, Pricing & Closing | 20% | - Creating SMB-focused proposals - Pricing models and licensing options - Negotiation and closing techniques |
| Topic 2: Siemens SMB Solutions Portfolio | 30% | - UC applications and collaboration tools - Solution positioning and benefits for SMB - OpenScape Office and OpenScape Voice overview |
| Topic 3: SMB Market & Customer Requirements | 25% | - Business and communication needs of SMB customers - Characteristics of SMB segment - Decision-making process in SMB organizations |
| Topic 4: SMB Sales Process & Opportunity Qualification | 25% | - Qualifying customer requirements and budget - Value-based selling approach - Identifying sales opportunities |
Simens SOCA Sales Small & Medium Businesses (SMB) Sample Questions:
1. Which of the following are good anxiety questions? (Choose two)
A) Do you realize that if you don't act now, your company is in jeopardy of losing millions next quarter?
B) Do you see how much our product can help you?
C) Are you concerned about how your competitor's recent gains in market share may impact your stock price?
D) Are you sure you have the skills to lead the changes coming in your organization?
2. Which is a common disadvantage of Alcatel-Lucent OmniPCX Office and Avaya IP Office?
(Choose two)
A) No support for digital phones.
B) No fax and ISDN support.
C) No feature transparency.
D) No redundancy options available.
3. Which are the benefits of HiPath Wireless? (Choose three)
A) Reduced mobile communications costs
B) Reduced Internet traffic congestion
C) Faster solution deployment
D) Low-cost network scalability
4. What makes the Siemens Unified Communications solutions unique in the marketplace?
A) They leverage existing applications such as Microsoft Outlook.
B) They enable employees to remain connected when they are out of office.
C) They are proven and mature offerings that operate with your customer's existing IT environment and provide easy growth and expansion.
D) They offer cost savings and productivity enhancing benefits.
5. Which solution works with HiPath 3000 to provide intelligent, group-based routing of voice calls and e-mail, and Web call-back requests?
A) HiPath Xpressions Compact Mobility
B) HiPath OpenOffice Entry Edition
C) Entry Voice Mail
D) HiPath ProCenter Agile
Solutions:
| Question # 1 Answer: A,C | Question # 2 Answer: A,D | Question # 3 Answer: A,C,D | Question # 4 Answer: C | Question # 5 Answer: D |
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