2021 220-1002 Question Bank: Free PDF Download Recently Updated Questions
220-1002 Certification Exam Dumps with 620 Practice Test Questions
Prerequisites for CompTIA 220-1002 Exam
The 220-1002 (Core 2) exam is designed for a certain target audience, so you should go for this test if you believe that you fall into this category of people. The ideal candidates for this exam are those individuals who work as technical support, IT help desk, or IT support specialists. It is also suitable for those who want to get the required skills and prove them with the associated certification to become such a professional. You can also increase your chances for success by having at least a year of experience as an IT specialist before going for this test. Without that experience, you may have some struggles while learning the exam content and answering the questions.
NEW QUESTION 324
A technician is in the process of upgrading Windows 8 to Windows 10. The technician needs to make sure all of the applications, user profiles, documents, and PST files are preserved.
Which of the following methods would the technician MOST likely perform on the computer?
- A. Unattended installation
- B. In-place upgrade
- C. Clean installation
- D. Refresh upgrade
Answer: D
Explanation:
Explanation/Reference:
NEW QUESTION 325
A technician notices a workstation is connecting to an IP address on the network and wants to determine the machine name that belongs to that IP address. Which of the following commands should the technician use?
- A. gpresult
- B. net user
- C. nslookup
- D. ipconfig
Answer: C
NEW QUESTION 326
Joe, a user, did not receive emails over the weekend like he usually does. Productivity software is functioning properly. Joe never powers off his computer and typically leaves all applications open. No other users are reporting email issues. Which of the following is MOST likely the cause of the issue?
- A. There is an OS update failure.
- B. SMTP services are not running.
- C. Out-of-office is turned on.
- D. There is an Internet connectivity issue.
Answer: D
NEW QUESTION 327
A company has hired a new IT firm to manage its network switches and routers.
The firm is geographically separated from the company and will need to able to securely access the
devices.
Which of the following will provide the ability to access these devices?
- A. RDP
- B. VNC
- C. Telnet
- D. SSH
Answer: D
NEW QUESTION 328
A technician is called to troubleshoot a user's Windowsworkstation that fails to boot. The user reports that, after updating the workstation's graphics driver to a beta version, the machine gives a "Stop" error on every boot Which of the following should the technician complete to resolve the issue?
- A. Boot the workstation in safe mode and disable Windows driversigning requirements
- B. Boot the workstation in safe mode and disable the graphics driver system tray menu
- C. Boot the workstation in safe mode with networking and install the latest stable graphics driver.
- D. Boot the workstation in safe mode with Command Prompt and enable Driver Verifier with standard settings
Answer: B
NEW QUESTION 329
A technician is PXE booting a computer.
Which of the following is the technician MOST likely performing on the computer?
- A. Multiboot configuration
- B. In-place upgrade
- C. Image deployment
- D. System repair
Answer: C
Explanation:
Explanation
NEW QUESTION 330
A small office's wireless network was compromised recently by an attacker who brute forced a PIN to gain access. The attacker then modified the DNS settings on the router and spread malware to the entire network.
Which of the following configurations MOST likely allowed the attack to take place? (Choose two.)
- A. Outdated firmware
- B. WPS
- C. Guest network
- D. Default login
- E. TKIP
- F. WEP
Answer: D,F
Explanation:
Explanation
NEW QUESTION 331
A special type of ESD-sale vacuum cleaner may be necessary to safely clean large spills of:
- A. battery acid.
- B. toner.
- C. filament
- D. ink.
Answer: B
NEW QUESTION 332
A technician has been dispatched to resolve a malware problem on a user's workstation. The antivirus program discovered several hundred potential malware items on the workstation and removed them successfully. The technician decides to schedule daily scans on the system, enables System Restore, and creates a restore point.
Which of the following should the technician do NEXT?
- A. Run the scan again to ensure all malware has been removed
- B. Educate the user on safe browsing practices
- C. Quarantine the infected workstation from the network
- D. Install all of the latest Windows Updates to patch the system
Answer: D
Explanation:
Explanation
NEW QUESTION 333
A smartphone user receives notice that a threshold for high-speed data usage, despite the user's usage behaviors being unchanged from previous periods. Which of the following troubleshooting steps should the user take FIRST?
- A. Wipe the device and restore to the factory default.
- B. Change the lock screen password.
- C. Check network access permissions on recently loaded applications.
- D. Limit data usage to WiFi networks only.
Answer: C
NEW QUESTION 334
A user calls a technician to report issues when logging in to a vendor's website. The technician is able to log in successfully before going to the office. However, the technician is unable to log in when in the user's office.
The user also informs the technician of strange pop-up notifications. Which of the following are the MOST likely causes of these issues? (Select TWO).
- A. System files have been deleted
- B. Program file permissions have changed recently.
- C. There are disabled services on the vendor website.
- D. The OS has been updated recently.
- E. There is a rogue anti-malware program.
- F. Proxy settings are configured improperly
Answer: C,E
NEW QUESTION 335
A technician is setting up a SOHO router for a customer. Per the customer's requirements, data security is the highest priority. Which of the following provides the MOST security for the network?
- A. Set static IP addresses.
- B. Set up port forwarding.
- C. Set up encryption for wireless
- D. Change the default SSID.
Answer: C
NEW QUESTION 336
An administrator created a connection to a private network using TLS 1.2. The Linux servers on the network do not support secure protocols. Which of the following will the administrator MOST likely use to log in to these servers?
- A. RDP
- B. Telnet
- C. SSH
- D. SSL
Answer: C
NEW QUESTION 337
A technician needs to connect to a network switch in a remote location. The technician wants to make sure the data passed over the wire is encrypted so it cannot be read by someone using a sniffer. Which of the following connection protocols should the technician use?
- A. Telnet
- B. SFTP
- C. SSH
- D. HTTP
- E. SMB
Answer: C
NEW QUESTION 338
A technician is installing the latest OS on a user's system. The user wants all of the settings and file to remain intact during the installation.
Which of the following upgrade methods should the technician use?
- A. network installation
- B. in-place upgrade
- C. image deployment
- D. clean install
Answer: B
NEW QUESTION 339
A172
technician logged in as "user1" and directed the computer to save the username and password. Several weeks later, the technician wants to log in to this network share using the administrator account. The computer does not prompt for a username and password, but it automatically logs in to the network share under the "user1" account. Which of the following would allow the technician to log in using the "administrator" username?
- A. Join the computer and file server to a domain and delegate administrator rights to "user1".
- B. Use the command: net use Z: \\fileserver\share
- C. Go to the Sync Center and disable the offline files feature.
- D. Delete the "user" account for the network share in Credential Manager.
- E. Use the Advanced Sharing options in the Network and Sharing Center and enable "turn on network discovery".
Answer: D
Explanation:
https://docs.microsoft.com/en-us/previous-versions/windows/it-pro/windows-server-2012-r2-and-2012/gg651155(v%3Dws.11)
NEW QUESTION 340
Ann, an end user, is utilizing a styles on her table. The recognition point is off when she uses the stylus, but it registers In the correct spool when she her finger. Which of the following would be the BEST resolution to issue?
- A. Restart the table
- B. Calibrate the touchscreen sensor
- C. Disable and then renewable Bluetooth
- D. Disconnect and then reconnect the stylus
Answer: B
NEW QUESTION 341
Ann, an end user, is working with highly regulated data and often notices the high volume of traffic in her work area. Ann requests help with limiting the exposure of data as people walk by.
Which of the following security measures should be used?
- A. Biometric device
- B. Common access card
- C. Cable lock
- D. Mantrap
- E. Privacy screen
Answer: E
Explanation:
Explanation
NEW QUESTION 342
A technician responds to a report that a user's desktop is operating much slower after upgrading the Windows OS to the latest version. The technician notices responsiveness is erratic, and the symptoms are similar to a failing hard drive. The technician runs a full hardware diagnostic, and all systems pass. The technician checks the properties for each device in Device Manager, and the hard disk and the standard AHC11.0 serial ATA controller both indicate the following message: This device is working properly. Which of the following should the technician attempt that will MOST likely resolve the performance issue?
- A. Update the SATA controller driver from the manufacturer's website.
- B. Roll back the OS upgrade. Continue using the older version of Windows.
- C. Reset the PC to its factory conditions Perform the OS upgrade again.
- D. Perform a full backup and replace the hard drive.
Answer: D
NEW QUESTION 343
To which of the following should a technician ground an ESD strap when adding memory to a workstation?
- A. Computer chassis
- B. Power supply
- C. Wooden workbench
- D. Surge protector
Answer: A
NEW QUESTION 344
A technician is removing a virus from a user's Windows workstation. The virus was installed by the user while downloading pirated software from the Internet. Which of the following should the technician do to address this issue?
- A. End the current explorer.exe task using the command line. Update and run an antivirus scanning utility to remove the threat.
- B. Update and run an antivirus scanning utility to remove the threat. Launch explorer.exe using Task Manager.
- C. Launch explorer.exe using Task Manager. Update and run an antivirus scanning utility to remove the threat.
- D. End the current explorer.exe task. Update and run an antivirus scanning utility to remove the threat. Relaunch explorer.exe using Task Manager.
Answer: B
NEW QUESTION 345
A user reports that when opening a web browser the initial page loads to a search engine the user does not recognize When the user performs searches on the site, the results are often irrelevant, and there are many pop-ups Which of the following should a technician do to resolve these issues? (Select TWO)
- A. Convince the user to use a different web browser that is currently unaffected
- B. Download the update to the user's web browser of choice
- C. Reboot the user's computer and install a secondary antivirus
- D. Reset the user's browser to default settings
- E. Remove any unapproved applications from the user's startup items
- F. Delete the user's cached images, temporary files, and cookies
Answer: D,E
NEW QUESTION 346
Which of the following OS installation methods provides previously unavailable features and functionality white maintaining user settings?
- A. Restore
- B. Clean install
- C. In-place upgrade
- D. Repair installation
Answer: C
NEW QUESTION 347
A recent ransomware attack caused several datasets to be inaccessible. Security technicians were able to mitigate any additional attacks and remove any unauthorized software. Which of the following should the technicians do NEXT?
- A. Restore from backup.
- B. Run an antivirus tool.
- C. Boot to the Recovery Console.
- D. Update the software firewall.
Answer: D
NEW QUESTION 348
Anetwork administrator wants to plan a major OS upgrade of the router, which acts as a default gateway in an organization. The administrator has documented the purpose of the change, scoped the change, and completed a comprehensive risk analysis. Which of the following is an important part of the change request process for which the administrator still must plan?
- A. Make the downtime window larger than actually anticipated
- B. Document a backout plan to roll back changes to the router
- C. Inform management regarding the anticipated amount of downtime
- D. Configure a redundant data path to eliminate downtime
Answer: B
NEW QUESTION 349
......
CompTIA 220-1002 Exam Syllabus Topics:
| Topic | Details |
|---|---|
Operating Systems - 27% | |
| Compare and contrast common operating system types and their purposes. | 1. 32-bit vs. 64-bit
2. Workstation operating systems
3. Cell phone/tablet operating systems
4. Vendor-specific limitations
5. Compatibility concerns between operating systems |
| Compare and contrast features of Microsoft Windows versions. | 1. Windows 7 2. Windows 8 3. Windows 8.1 4. Windows 10 5. Corporate vs. personal needs
6. Desktop styles/user interface |
| Summarize general OS installation considerations and upgrade methods. | 1. Boot methods
2. Type of installations
3. Partitioning
4. File system types/formatting
5. Load alternate third-party drivers when necessary |
| Given a scenario, use appropriate Microsoft command line tools. | 1. Navigation
2. ipconfig |
| Given a scenario, use Microsoft operating system features and tools. | 1. Administrative
2. MSConfig
3. Task Manager
4. Disk Management
5. System utilities
|
| Given a scenario, use Microsoft Windows Control Panel utilities. | 1. Internet Options
2. Display/Display Settings
3. User Accounts
5. System
6. Windows Firewall
8. Credential Manager |
| Summarize application installation and configuration concepts. | 1. System requirements
2. OS requirements
3. Methods of installation and deployment
4. Local user permissions
5. Security considerations
|
| Given a scenario, configure Microsoft Windows networking on a client/desktop. | 1. HomeGroup vs. Workgroup 2. Domain setup 3. Network shares/administrative shares/mapping drives 4. Printer sharing vs. network printer mapping 5. Establish networking connections
6. Proxy settings
11. Configuring an alternative IP address in Windows
12. Network card properties
|
| Given a scenario, use features and tools of the Mac OS and Linux client/desktop operating systems. | 1. Best practices
2. Tools
3. Features
4. Basic Linux commands
|
Security - 24% | |
| Summarize the importance of physical security measures. | 1. Access control vestibule 2. Badge reader 3. Smart card 4. Security guard 5. Door lock 6. Biometric locks 7. Hardware tokens 8. Cable locks 9. Server locks 10. USB locks 11. Privacy screen 12. Key fobs 13. Entry control roster |
| Explain logical security concepts. | 1. Active Directory
2. Software tokens |
| Compare and contrast wireless security protocols and authentication methods. | 1. Protocols and encryption
2. Authentication
|
| Given a scenario, detect, remove, and prevent malware using appropriate tools and methods. | 1. Malware
2. Tools and methods
|
| Compare and contrast social engineering, threats, and vulnerabilities. | 1. Social engineering
2. DDoS |
| Compare and contrast the differences of basic Microsoft Windows OS security settings. | 1. User and groups
2. NTFS vs. share permissions
3. Shared files and folders
4. System files and folders
6. Run as administrator vs. standard user |
| Given a scenario, implement security best practices to secure a workstation. | 1. Password best practices
2. Account management
3. Disable autorun |
| Given a scenario, implement methods for securing mobile devices. | 1. Screen locks
2. Remote wipes
|
| Given a scenario, implement appropriate data destruction and disposal methods. | 1. Physical destruction
2. Recycling or repurposing best practices
|
| Given a scenario, configure security on SOHO wireless and wired networks. | 1. Wireless-specific
2. Change default usernames and passwords |
Software Troubleshooting - 26% | |
| Given a scenario, troubleshoot Microsoft Windows OS problems. | 1. Common symptoms
2. Common solutions
|
| Given a scenario, troubleshoot and resolve PC security issues. | 1. Common symptoms
|
| Given a scenario, use best practice procedures for malware removal. | 1. Identify and research malware symptoms. 2. Quarantine the infected systems. 3. Disable System Restore (in Windows). 4. Remediate the infected systems.
5. Schedule scans and run updates. |
| Given a scenario, troubleshoot mobile OS and application issues. | 1. Common symptoms
|
| Given a scenario, troubleshoot mobile OS and application security issues. | 1. Common symptoms
|
Operational Procedures - 23% | |
| Compare and contrast best practices associated with types of documentation. | 1. Network topology diagrams 2. Knowledge base/articles 3. Incident documentation 4. Regulatory and compliance policy 5. Acceptable use policy 6. Password policy 7. Inventory management
|
| Given a scenario, implement basic change management best practices. | 1. Documented business processes 2. Purpose of the change 3. Scope the change 4. Risk analysis 5. Plan for change 6. End-user acceptance 7. Change board
8. Backout plan |
| Given a scenario, implement basic disaster prevention and recovery methods. | 1. Backup and recovery
2. Backup testing |
| Explain common safety procedures. | 1. Equipment grounding 2. Proper component handling and storage
3. Toxic waste handling
4. Personal safety
5. Compliance with government regulations |
| Explain environmental impacts and appropriate controls. | 1. MSDS documentation for handling and disposal 2. Temperature, humidity level awareness, and proper ventilation 3. Power surges, under-voltage events, and power loss
4. Protection from airborne particles
5. Dust and debris
6. Compliance to government regulations |
| Explain the processes for addressing prohibited content/ activity, and privacy, licensing, and policy concepts. | 1. Incident response
2. Licensing/DRM/EULA
3. Regulated data
4. Follow all policies and security best practices |
| Given a scenario, use proper communication techniques and professionalism. | 1. Use proper language and avoid jargon, acronyms, and slang, when applicable 2. Maintain a positive attitude/project confidence 3. Actively listen (taking notes) and avoid interrupting the customer 4. Be culturally sensitive
5. Be on time (if late, contact the customer)
7. Dealing with difficult customers or situations
8. Set and meet expectations/timeline and communicate status with the customer
9. Deal appropriately with customers’ confidential and private materials
|
| Identify the basics of scripting. | 1. Script file types
2. Environment variables
5. Basic data types
|
| Given a scenario, use remote access technologies. | 1. RDP 2. Telnet 3. SSH 4. Third-party tools
5. Security considerations of each access method |
CompTIA A+ Core 2 220-1002 Exam
Amazon AWS Certified Security Specialty Exam is related to CompTIA A+ Certification. It validates the Candidates knowledge to assemble components based on customer requirements, Install, configure, and maintain PCs, mobile devices, and software for end users. It also tests the Candidates have an understanding of the basics of networking and security forensics, properly and safely diagnose, resolve, and document common hardware and software issues. CompTIA A+ Certified Professional usually hold or pursue this certification and you can expect the same job roles after completion of this certification.
New 220-1002 Exam Dumps with High Passing Rate: https://www.actual4exams.com/220-1002-valid-dump.html
CompTIA 220-1002 Actual Questions and Braindumps: https://drive.google.com/open?id=1wBys05w8y1NSOx7WFkYGmXkOKcoPwwc3