CSA PDF Dumps Real 2021 Recently Updated Questions
Released ServiceNow CSA Updated Questions PDF
Career Prospects
After getting certified, you can gain a competitive edge over your peers, industry recognition, increased customer satisfaction, greater performance at your current place of work, as well as vast opportunities for career and salary growth. The ServiceNow Certified System Administrator exam majorly prepares the professionals for the role of a System Administrator. Their duties as such a specialist will include designing, developing, building, configuring applications as well as providing support to the software end-users. You will also be responsible for administrating software workflows, implementing new systems or add-ons, helping with problem resolution, and testing systems for efficiency. The ServiceNow Administrators closely cooperate with other IT specialists to guarantee the uniform implementation of workflow solutions within the network. According to ZipRecruiter.com, the average annual salary for a System Administrator amounts to $110,150 per annum.
NEW QUESTION 40
Which tool is used for creating dependencies between configuration items in the CMDB?
- A. Cl Class Manager
- B. CMDB Builder
- C. CI Service Manager
- D. CI Relationship Editor
Answer: A
NEW QUESTION 41
What are the four knowledge workflows available in the ServiceNow base instance?
- A. Retire Knowledge: Moves a knowledge article to the retired state.
- B. Instant Retire: Immediately retires a published article without requiring an approval
- C. Instant Publish: Immediately publishes a draft article without requiring an approval
- D. Approval publish: Request approval from a manager of the knowledge base before moving the article it the publish state
Answer: D
NEW QUESTION 42
Where in Flow Designer can users access information about actions that are added to the flow?
- A. Help Panel
- B. Local Action Help
- C. Flow Assistant
- D. Virtual Agent Help
Answer: A
NEW QUESTION 43
Which section of the ServiceNow UI allows you to perform a global search?
- A. List pane
- B. Banner frame
- C. Application Navigator
- D. Content frame
Answer: B
NEW QUESTION 44
Which one of the following statements is true about Column Context Menus?
- A. It displays actions related to viewing and filtering the entire list
- B. It displays actions related to filtering options, assigning tags, and search
- C. It displays actions such as creating quick reports, configuring the list, and exporting data
- D. It displays actions such as view form, view related task, and add relationship
Answer: C
NEW QUESTION 45
Access Control rules may provide access security for which of the following database objects?
- A. For a specific CMDB Configuration item
- B. For specific groups
- C. For a specific role, group, or user
- D. For a specific row, column, or table
Answer: A
NEW QUESTION 46
What is (are) best practice(s) regarding users/groups/roles? Choose 2 answers
- A. You should assign roles to groups
- B. You should never assign roles to groups.
- C. You should assign roles to users.
- D. You should add users to groups
Answer: A,D
NEW QUESTION 47
For Administrators creating new Service Catalog items, what is a characteristic they should know about
Service Catalog variables?
- A. Service Catalog variables can only be used in Order Guides
- B. Service Catalog variables can only be used in Record Producers
- C. Service Catalog variables cannot affect the order price
- D. Service Catalog variables are global by default
Answer: D
NEW QUESTION 48
Reports can be created from which different places in the platform? (Choose two.)
- A. View / Run module
- B. List column heading
- C. Statistics module
- D. Metrics module
Answer: A,B
NEW QUESTION 49
What is a role in ServiceNow?
- A. A role is a persona used In Live Feed Chat
- B. A role is one record m the Role [sys_user_role] table
- C. A role is one record in the Role Iuser_sys_role] table
- D. A role Is a set of modules for a particular application
Answer: B
NEW QUESTION 50
Record numbers have to be manually incremented
- A. True
- B. False
Answer: B
NEW QUESTION 51
What is the name of the conversational bot platform that provides assistance to help users obtain information,
make decisions, and perform common tasks?
- A. Answer Agent
- B. Connect Chat
- C. Virtual Agent
- D. live Feed
Answer: C
NEW QUESTION 52
Which core table in the ServiceNow platform provides a series of standard fields used on each of the tables that extend it, such as the Incident [incident] and Problem [problem] tables?
- A. Task [task]
- B. Assignment [assignment]
- C. Service [service]
- D. Workflow [workflow]
Answer: A
NEW QUESTION 53
What is the difference between a Ul Policy and Data Policy?
- A. Data Policies run regardless of how data is entered Into ServiceNow, while Ul Policies are used for form interactions
- B. Data Policies run only after Ul Policies run successfully
- C. Data Policies can be converted into Ul Policies, but Ul Policies can not be converted into Data Policies
- D. Data Policies run when data is entered through the form, by an Import Set or by web services, while Ul Policies are set only by web services
Answer: D
NEW QUESTION 54
What are the 6 methods available for user authentication?
- A. LDAP: The user name and password are accessed via LDAP in the corporate directory, which has a matching user account in the database.
- B. SAML 2.0: The user name and password configured in a SAML identity provider account, which has a matching user account in the database.
- C. Multifactor: The user name and password in the database and passcode sent to the user's mobile device that has Google Authenticator installed
- D. OAuth 2.0: The user name and password of OAuth identity provider, which has a matching user account in the database.
- E. Digest Token: An encrypted digest of the user name and password in the user record.
- F. Local Database: The user name and password in their user record in the instance database.
Answer: A,B,C,D,E,F
NEW QUESTION 55
Table Access Control rules are processed in the following order:
- A. any table name (wildcard), table name, parent table name
- B. parent table name, table name, any table name (wildcard)
- C. table name, parent table name, any table name (wildcard)
- D. any table name (wildcard), parent table name, table name
Answer: C
NEW QUESTION 56
Which would NOT appear in the History section of the Application Navigator?
- A. Forms
- B. Records
- C. Lists
- D. UI Pages
Answer: D
NEW QUESTION 57
Which three Variable Types can be added to a Service Catalog Item?
- A. True/False, Multiple Choice, and Ordered
- B. Multiple Choice, Select Box, and Checkbox
- C. Number List, Single Line Text, and Reference
- D. True/False, Checkbox, and Number List
Answer: B
NEW QUESTION 58
What is a role in ServiceNow?
- A. A role is one record m the Role [sys_user_role] table
- B. A role is a persona used In Live Feed Chat
- C. A role is one record in the Role Iuser_sys_role] table
- D. A role Is a set of modules for a particular application
Answer: C
NEW QUESTION 59
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