[Jan-2022] Verified Avaya 37820X Bundle Real Exam Dumps PDF
37820X Dumps PDF New [2022] Ultimate Study Guide
NEW QUESTION 13
You have completed your design for a customer who needs two analog lines for fax, reusing 50 digital telephones from their old system, 425 IP telephones (200 from their old system and 225 new), and 50 new SIP mobile users.
Based on this configuration of endpoints and users, which ports are required?
- A. Four analog ports and 50 digital ports In a IP Office 500 V2, 425 customer provided PoE ports In a Layer 2 switch
- B. Two analog ports and 50 digital ports In a IP Office 500 V2 gateway and an IP Office server, 225 customer provided PoE ports In a Layer 2 switch
- C. Two analog ports and 50 digital ports in a IP Office 500 V2, 475 customer provided PoE ports In a Layer 2 switch
- D. Two analog ports and 50 digital ports In a IP Office 500 V2 gateway and an IP Office server, 425 customer provided PoE ports in a Layer 2 switch
Answer: B
NEW QUESTION 14
You are proposing an Avaya Midsize solution with 200 agents, 10 supervisors, 225 non-agent UC users, and
200 non-agent Telephony users.
How many Telephony users and UC users would be Included In your Bill of Materials?
- A. 210 Telephony users and 425 UC users
- B. 200 Telephony users and 435 UC users
- C. 400 Telephony users and 235 UC users
- D. 410 Telephony users and 225 UC users
Answer: B
NEW QUESTION 15
A company's IT staff often works from remote locations.
What is required for them to manage the Avaya IP Office Platform remotely?
- A. VPN access and the System Status tool
- B. VPN access to the corporate network and an IP Office System Monitor
- C. VPN access to the corporate network and a web browser
- D. The Avaya Secure Access Link (SAL)
Answer: B
NEW QUESTION 16
Your customer wants to create wallboards.
In addition to the Basic Avaya Call Reporting license, what is required to provide wallboard templates?
- A. Agent Dashboards
- B. Realtime
- C. Voice Recording Library
- D. Custom reports
Answer: A
NEW QUESTION 17
Powered by Avaya R3.x supports several different Hypervisors.
What Is the only Hypervisor to support all of the Powered By R3.x applications?
- A. Amazon AWS AMI
- B. Microsoft Hyper-V
- C. KVM
- D. VMware ESXi
Answer: C
NEW QUESTION 18
Refer to the exhibit.
You have just finished your discovery conversation with a multi-location, midsize customer.
What would you do to use the generic functional UC&C architecture shown in the exhibit?
- A. Add the specific product names for components in your solution.
- B. Create a version of this diagram for each location.
- C. Add In quantities for each of the components in your solution.
- D. Cross out functionality not requested by the customer.
Answer: D
NEW QUESTION 19
With Avaya Spaces, which statement is true about the what users can do?
- A. Only the Owner/Admin level users can video call.
- B. Guest level users can only text chat other users.
- C. All levels of users can text chat and video call.
- D. Only Member level users and above can video call.
Answer: D
NEW QUESTION 20
You are helping a customer learn about Avaya Contact Center Select (ACCS). They want to know about server requirements for an ACCS with Business Continuity.
Which two statements describe the server configurations for IP Office and ACC with Business Continuity?
- A. If the ACCS is using a hardware appliance the IP Office must be using a hardware appliance.
- B. If the ACCS is using a hardware appliance the IP Office can be virtualized.
- C. IP Office and ACCS can be virtualized only using separate VMware host servers.
- D. IP Office and ACCS can be virtualized only using the same VMware host server.
Answer: B
NEW QUESTION 21
Refer to the Scenario: H&H Tick.
Based on the H&H Ticket scenario, which in Border Controller for Enterprise (SBCE) deployment would you recommend to provide secure, resilient SIP communications for Internal and mobile/remote representatives?
- A. A high availability deployment on two Dell servers
- B. A high availability deployment on two Portwell Cad servers
- C. A virtualized high availability Hyper-V deployment
- D. A high availability deployment on three Dell servers
Answer: B
NEW QUESTION 22
Refer to the Scenario: IT-FAC.
The Account Manager said that the customer is concerned about the amount of time that calls get held or parked. They would like to get simple reports summarizing this type of Information.
What can you tell the Account Manager about the CDR/SMDR information and output?
- A. IP Office tracks that information and It Is provided In a CSV format.
- B. IP Office does not track that Information but It is available using a third-party call accounting application.
- C. IP Office does not track that information but it is available with a call center application.
- D. IP Office tracks that information and It can be reviewed using the built-in reports.
Answer: D
NEW QUESTION 23
For your customer, you have decided to configure an IP Office Server Edition.
Using Just the primary server, which types of internal collaboration are available for the power users?
- A. Audio collaboration plus point-to-point video calls and web collaboration that requires web collaboration licenses
- B. Audio collaboration plus multipoint video calls and web collaboration that requires web collaboration licenses and video licenses
- C. Audio collaboration plus multipoint video calls and web collaboration that requires web collaboration licenses
- D. Audio collaboration plus point-to-point video calls and web collaboration that requires web collaboration licenses and video licenses
Answer: A
NEW QUESTION 24
With the Avaya IX'" Workplace Client, what is required to provide point-to-point audio and video calls?
- A. One user with Office Worker licence, one user with Power User licence
- B. Two users with Avaya Equinox Conferencing host licences
- C. Two users with Power User licences
- D. Two users with Avaya Equinox Meetings Online virtual meeting rooms
Answer: D
NEW QUESTION 25
The Avaya Vantage"" K155 device has a telephony form factor. What does it mean to have a telephony form factor?
- A. It does not Include a camera.
- B. It must use a corded handset.
- C. It does not have a touch screen.
- D. It includes traditional dial pad.
Answer: D
NEW QUESTION 26
Refer to the Scenario: IT-FAC.
For this customer, you have decided to install High Availability (HA. for the Session Border Controller for Enterprise (SBCE) with 15 SIP trunks.
In addition to the hardware, which licensing is required for this solution?
- A. 30 Standard licenses; since you need to duplicate the Standard licenses for HA
- B. 15 Standard licenses and 15 Advanced licenses; since HA requires Advanced licenses
- C. 15 Standard licenses and 15 Standard HA licenses
- D. 15 Standard licenses; since HA Is included with the Standard license
Answer: D
NEW QUESTION 27
Currently a customer has an IP500 V2 Preferred Edition deployment with SIP trunks at their office, but they plan to have 10 employees for tech support to work remotely within the next month. All 10 employees must be able to access their extension simultaneously. They ask you If the IP Office has built-in functionality for this and whether that Is sufficient from a security perspective.
Which solution would satisfy the customer's need for remote employees and security, and which additional licensing (if any) is required?
- A. An SBCE Is recommended and deployed with the IP Office. The customer also needs 10 Standard Licenses for the remote workers.
- B. An SBCE is recommended and deployed with the IP Office. The customer also needs 10 Standard and Advanced Licenses for the remote workers.
- C. The IP Office has a built-in SBC, and it is sufficient for security. The customer also needs 10 Teleworker licenses.
- D. The IP Office has a built-in SBC and firewall and It is sufficient for security. The customer also needs
10 Teleworker licenses,
Answer: A
NEW QUESTION 28
A customer has an existing Business Communications Manager (BCM) with Avaya 1220 and 1230 IP Deskphones. The Account Manager wants to reuse the sets and minimize the cost of the quote.
Which statement about reusing existing sets from a BCM on an IP Office is true?
- A. The features supported on BCM are the same as the IP Office.
- B. The existing sets will operate the same on the IP Office.
- C. There will be some operational or feature differences.
- D. IP Office supports ail BCM sets.
Answer: A
NEW QUESTION 29
Powered by Avaya R3.x supports several different Hypervisors.
Which two applications support the KVM Hypervisor? (Choose two.)
- A. IP Office
- B. ACCS
- C. AWFOS
- D. ASBCE
Answer: A,C
NEW QUESTION 30
Refer to the exhibit.
You have just finished your discovery conversation with a multi-location, midsize customer.
What would you do to use the generic functional UC&C architecture shown in the exhibit?
- A. Add the specific product names for components in your solution.
- B. Create a version of this diagram for each location.
- C. Add In quantities for each of the components in your solution.
- D. Cross out functionality not requested by the customer.
Answer: D
NEW QUESTION 31
Refer to the Scenario: H&H Ticket.
H&H Ticket has a single administrator for all their locations. They heard about the User self-administration portal and want to know more about It to determine If this might reduce the number of administration requests they receive.
In addition to the voicemail and profile management, which two additional Items would you tell the customer that users can program themselves? (Choose two.)
- A. Modify their personal directory.
- B. Button programming
- C. Correct their personal entry in the system directory.
- D. Create personal short codes.
Answer: B,C
NEW QUESTION 32
With Avaya Equinox Meetings Online, what is the maximum number of live broadcast viewers for a Pro VMR version?
- A. 500 viewers
- B. 100 viewers
- C. 50 viewers
- D. 25 viewers
Answer: A
NEW QUESTION 33
Refer to the Scenario: H&H Ticket.
The H&H Ticket company wants to replace their DEFINITY systems with a solution for which they can easily obtain parts and maintenance. The customer contact wants to know why they should migrate to IP Office"* and not Avaya Aura.
In addition to telling them that this solution was purpose-built to support midsize enterprises with up to 3000 users, what else would you tell them?
- A. IP Office uses many of the same components and applications such as SBCE and System Manager.
- B. IP Office Includes built-in apps such as voicemail, audio and web collaboration, mobility, IM and Presence.
- C. The IP Office can be virtualized in either a Nutanix or a VMware environment.
- D. IP Office integrates with a multi-channel contact center solution that can migrate to Avaya Aura Contact Center.
Answer: A
NEW QUESTION 34
Refer to the Scenario: H&H Ticket.
The H&H Ticket company wants to replace their DEFINITY systems with a solution for which they can easily obtain parts and maintenance. The customer contact wants to know why they should migrate to IP Office"* and not Avaya Aura.
In addition to telling them that this solution was purpose-built to support midsize enterprises with up to 3000 users, what else would you tell them?
- A. IP Office uses many of the same components and applications such as SBCE and System Manager.
- B. IP Office Includes built-in apps such as voicemail, audio and web collaboration, mobility, IM and Presence.
- C. The IP Office can be virtualized in either a Nutanix or a VMware environment.
- D. IP Office integrates with a multi-channel contact center solution that can migrate to Avaya Aura Contact Center.
Answer: A
NEW QUESTION 35
Refer to the exhibit.
How does the Avaya Contact Center Select (ACCS) route contacts based on business logic to supported endpoints?
- A. To IP Office and anchored In IP Office: A-6
- B. Through IP Office, controlled by CCMS and routed to the phoneset directly: A-6-2-B
- C. Through IP Office, controlled by CCMS and anchored In the Media Server: A-6-2-5
- D. Through IP Office, controlled by CCT and anchored In IP Office: A-6-1-7
Answer: D
NEW QUESTION 36
In Avaya Contact Center Select, from where is social media data loaded Into the agent desktop?
- A. The Contact Center Multimedia database
- B. The Contact Center Manager Administration database
- C. The Contact Center Manager Server database
- D. The Communication Control Toolkit database
Answer: A
NEW QUESTION 37
Which two statements describe the competitive advantages of the Avaya Midsize Solution? (Choose two.)
- A. It Is available in more deployment options than other major vendors.
- B. It delivers a lower total cost of ownership compared to all major vendors.
- C. It supports a broader range of endpoints types.
- D. It focuses on the customer's IT relevant needs.
Answer: A,B
NEW QUESTION 38
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