Latest ServiceNow CIS-HAM Practice Test Questions, Certified Implementation Specialist - Hardware Asset Management Exam Dumps [Q36-Q51]

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Latest ServiceNow CIS-HAM Practice Test Questions, Certified Implementation Specialist - Hardware Asset Management Exam Dumps

Apr-2023 Pass ServiceNow CIS-HAM Exam in First Attempt Easily


The CIS-HAM certification exam is an excellent opportunity for IT professionals to gain expertise in managing hardware assets using ServiceNow platform. The exam covers various critical concepts such as asset management, cost management, contract management, and software asset management. Passing the exam and earning this credential can boost the candidate's career prospects and help organizations optimize their hardware asset management processes.

 

NEW QUESTION # 36
A scheduled job runs nightly to determine if any rate cards need to be applied to generate expense lines. What is the name of the scheduled job?

  • A. Process FM Costs
  • B. Process Expense Lines
  • C. Process Rate Cards
  • D. Process CM Costs

Answer: B


NEW QUESTION # 37
Publishing an item to the Service Catalog can be done by using the "Publish to Hardware Catalog" related link in:

  • A. Inventory Catalog
  • B. Supplier Catalog
  • C. Product Catalog
  • D. Asset Catalog

Answer: B


NEW QUESTION # 38
What is included in the total cost of ownership? (Choose two.)

  • A. Delivery cost
  • B. Depreciation expense
  • C. Operational expense
  • D. Original cost

Answer: A,B


NEW QUESTION # 39
What happens to the associated assets when you cancel a transfer order line on a transfer order?

  • A. A transfer order line cannot be cancelled once it is in a state of Ready for fulfillment
  • B. The asset(s) on the order line are released, but their state remains Pre-allocated
  • C. All assets on the transfer order are released and they can be attached to another transfer order
  • D. All assets on the transfer order are released, but their state remains Pre-allocated
  • E. The asset(s) on the order line are released and they can be attached to another transfer order

Answer: B


NEW QUESTION # 40
When a hardware asset is retired (e.g., a server), what happens to any existing software allocations on that asset?

  • A. The behavior is controlled by the configurable system property glide.ham.retire_reclaim_sw().
  • B. The behavior is controlled by the configurable system property glide.ham.retire_sw().
  • C. The software allocations are automatically returned back into inventory.
  • D. The software allocations remain with the hardware asset and need to be reclaimed manually.
  • E. The software allocations are removed from the asset, but not returned to inventory.

Answer: D


NEW QUESTION # 41
Hamm is a member of the Asset Managers group which has the ham_admin role assigned to it. Based on this role alone, which of the following operations can Hamm perform? (Choose four.)

  • A. Add Service Catalog entries
  • B. Create purchase orders
  • C. Revert normalization results
  • D. Create flows
  • E. Create and delete asset records
  • F. Import assets

Answer: C,D,E,F


NEW QUESTION # 42
Which elements are provided by the hardware asset management content service? (Choose three.)

  • A. Compatibles
  • B. Model name
  • C. Cost
  • D. Manufacturer lifecycle dates
  • E. Product warranty
  • F. Manufacturer

Answer: A,E,F


NEW QUESTION # 43
During normalization, what is the most common cause for hardware models to generate a status of Match Not Found?

  • A. Missing transform map
  • B. Plugin issues
  • C. Missing data
  • D. Invalid transform map

Answer: A


NEW QUESTION # 44
What are the three tiers of Lifecycle Management? (Choose three.)

  • A. Increase onboarding controls
  • B. Know what you don't have
  • C. Improve management controls
  • D. Improve efficiency
  • E. Know what you have

Answer: B,C,D


NEW QUESTION # 45
What are the four tiers of Capability Blueprint?

  • A. Trustworthy Data, Practical Management, Operational Integration, Strategic Conformance
  • B. Trustworthy Data, Lifecycle Management, Operational integration, Business Alignment
  • C. Trustworthy Data, Practical Management, Process Integration, Business Alignment
  • D. Trustworthy Data, Lifecycle Management, Process Integration, Strategic Conformance

Answer: A


NEW QUESTION # 46
When does hardware normalization run by default?

  • A. On an hourly basis
  • B. Every 12 hours
  • C. Upon saving
  • D. On a daily basis

Answer: C


NEW QUESTION # 47
Which is NOT considered an asset?

  • A. Buildings
  • B. Software entitlements
  • C. Routers
  • D. Switches
  • E. Websites

Answer: E


NEW QUESTION # 48
Which mobile app can users leverage to create assets, perform inventory audits, and receive assets?

  • A. Now Agent Mobile App
  • B. Now Procurement App
  • C. Now Onboarding App
  • D. Now Mobile App

Answer: D


NEW QUESTION # 49
What feature does the Hardware Asset Management (HAM) application use to fully normalize hardware models?

  • A. Normalization mappings
  • B. Transform normalization
  • C. Transform mappings
  • D. Mapping assist
  • E. Normalization transformation

Answer: E


NEW QUESTION # 50
What hardware asset attribute should you track that is NOT part of a configuration item (CI)?

  • A. Memory
  • B. IP address
  • C. Cost
  • D. Operating system
  • E. CPU

Answer: C


NEW QUESTION # 51
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