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NEW QUESTION 11
Which step is the first in a converged architecture strategy and assessment?
- A. Apply benchmark metrics.
- B. Conduct network assessment based on KPIs.
- C. Identify architecture gaps.
- D. Perform business and technical analysis of infrastructure.
Answer: A
NEW QUESTION 12
Which purpose of the Quick Pricing tool is true?
- A. It provides detailed design options for Cisco Collaboration.
- B. It provides pricing guidance on the optimal solution.
- C. It builds the BOM for you.
- D. It obtains general design best practices.
Answer: B
NEW QUESTION 13
Which type of licensing has Cisco historically used for its products?
- A. device-based licenses
- B. single-use licenses
- C. user-based licenses
- D. enterprise-based licenses
Answer: A
NEW QUESTION 14
For on-premises deployments, which option does Cisco recommend for a consistent one meeting experience and full interoperability'?
- A. Cisco Expressway
- B. Cisco Meeting Server
- C. Cisco Telepresence Server
- D. Cisco Conductor
Answer: B
Explanation:
Explanation
Cisco Meeting Server provides a consistent one-meeting experience for every meeting attendee, as well as open interoperability, all based on a highly scalable software architecture supporting business-quality meetings from mobile through immersive via audio, video, and web. The software has two major elements: the server software and an extension of the server in the form of an app/client that Knowledge Workers use to access and control their meetings. Cisco Meeting Server supports standards-based video endpoints, including the Cisco portfolio of telepresence endpoints as well as third-party solutions such as Skype for Business. It includes Personal Multiparty (PMP) and Shared Multiparty (SMP) licenses, Multibrand license, and Recording port licenses
https://www.cisco.com/c/en/us/products/collateral/unified-communications/spark-flex-plan/datasheet-c78-74039
NEW QUESTION 15
Which action can increase the bottom line and add value to the customer?
- A. Offer a discount for referrals.
- B. Offer unlimited warranties on all equipment.
- C. Offer 24 hour TAC support free of charge.
- D. Offer a Cisco Software Services contract.
Answer: D
NEW QUESTION 16
Which way to handle objections is the best?
- A. Provide documentation on why their objections are invalid.
- B. Refuse to listen to objections.
- C. Agree with objections to het the customer to trust you.
- D. Communicate value and benefits.
Answer: D
NEW QUESTION 17
Which sales step identifies products that you think benefit the customer needs the most?
- A. education
- B. rapport
- C. introduction
- D. qualification
Answer: A
NEW QUESTION 18
Which ability do today's collaboration solutions offer to organizations?
- A. to separate video, audio, and web participants into multiple meeting experiences
- B. to migrate audio participants to video participants in a specific meeting experience
- C. to compartmentalize participants into unique meeting experiences
- D. to integrate video: audio, and web participants into a single, unified meeting experience
Answer: D
Explanation:
Explanation
Today's collaboration solutions offer organizations the ability to integrate video, audio, and web participants into a single, unified meeting experience. The guidelines within this Cisco Validated Design (CVD) guide are written with the overall collaboration architecture in mind. Subsystems are used for better organization of the content, and the recommendations within them are tested to ensure they align with recommendations in related subsystems.
https://www.cisco.com/c/en/us/td/docs/solutions/CVD/Collaboration/enterprise/11x/collbcvd/intro.pdf
NEW QUESTION 19
Which purpose of the Customer Lifecycle is true?
- A. understanding what a customer needs between onboarding and renewing, and creating a customer for
life - B. understanding when you should no longer be selling products to a customer and start focusing on new
customers - C. understanding why single-transaction customers are preferred
- D. understanding how to entice the customer to contact you when they want to purchase additional
products
Answer: A
NEW QUESTION 20
Which option does team collaboration refer to?
- A. specific tools that allow members of a team multiple outlets for storing isolated content on projects
- B. all tools that allow members of a team single outlets for collaboration together on projects
- C. specific and limited tools that allow members of a team multiple outlets for collaboration together in
projects - D. all tools that allow members of a team multiple outlets for collaboration together on projects
Answer: D
NEW QUESTION 21
Which Cisco collaboration product is promoted as an agile teaming application?
- A. Cisco Meeting Server
- B. Cisco Immersive Endpoints
- C. Cisco WebEx Event Center
- D. Cisco Spark
Answer: D
NEW QUESTION 22
How can you drive modernization within your customer's existing environment?
- A. Provide support to end of sale products.
- B. Hire an external consultant to convince the customer to modernize.
- C. Remind customers that they reduce operational risk by keeping current products with current support.
- D. Remind customers that their competitors are modernizing.
Answer: C
NEW QUESTION 23
Which Cisco product is a premised-based, cloud-managed telephone platform that targets the SMB market for partner recurring revenue?
- A. Cisco Business Edition 4000
- B. Hybrid Media Services
- C. Hybrid Business Edition 6000
- D. Cisco Spark Flex Plan
Answer: A
NEW QUESTION 24
Which option is the average cost to hire an employee in the United States?
- A. 5 thousand dollars
- B. 25 thousand dollars
- C. 10 thousand dollars
- D. 20 thousand dollars
Answer: B
NEW QUESTION 25
Which option is the only constant in the workplace?
- A. way people work
- B. way video infrastructure communicates
- C. way information is shared
- D. way humans interact with each other
Answer: B
NEW QUESTION 26
Which type of travel spending is categorized as good spending?
- A. internal travel
- B. external travel
- C. recontributing travel
- D. revenue-generating expenses
Answer: D
NEW QUESTION 27
Which option lists the messaging and meeting packages of Cisco Spark?
- A. S1, S2, and S3
- B. C1, C2, and C3
- C. Flex1, Flex2, and Flex3
- D. M1, M2, and M3
Answer: D
NEW QUESTION 28
How does Cisco Enterprise licensing provide a customer advantage?
- A. It requires individual licensing per device
- B. It simplifies bandwidth licensing
- C. It simplifies collaboration solutions
- D. It requires individual licensing per product
Answer: C
Explanation:
Explanation
https://www.cisco.com/c/dam/en/us/products/collateral/software/q-and-a-c67-738992.pdf
NEW QUESTION 29
Which option lists the components of Cisco Spark?
- A. messaging, calling, and collaboration
- B. messaging, meeting, and collaboration
- C. messaging and meeting
- D. messaging, meeting and calling
Answer: D
Explanation:
Explanation
https://www.cisco.com/c/dam/en_us/about/doing_business/legal/service_descriptions/docs/Cisco-Spark-Offer-D Cisco Spark Services is a subscription-based offer hosted in the Cisco cloud that provides Subscriber access to our end-to-end suite of collaboration software ("Cisco Spark Services"). Cisco Spark Flex Plan is a flexible way to subscribe to Cisco Spark across a variety of deployment models and buying models. Under the Cisco Spark Flex Plan you can choose between Cisco-hosted cloud services and licensed software for on-premises or partner-hosted solutions, and you can mix or flexibly migrate from one deployment or buying model to another under one subscription ("Cisco Spark Flex Plan"). The three core Cisco Spark Services capabilities are messaging, meeting, and calling.
NEW QUESTION 30
Which option lists the Cisco Collaboration pillars?
- A. on-premises, cloud, and hybrid
- B. on-premises, hosted, and cloud
- C. on-premises, interoperable, and hybrid
- D. cloud, hybrid, and virtual
Answer: A
NEW QUESTION 31
Which percent of IT spending is controlled by IT?
- A. 50%
- B. 60%
- C. 40%
- D. 80%
Answer: B
NEW QUESTION 32
How does Cisco Enterprise licensing provide a customer advantage?
- A. It requires individual licensing per device.
- B. It simplifies bandwidth licensing.
- C. It simplifies collaboration solutions.
- D. It requires individual licensing per product.
Answer: C
NEW QUESTION 33
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