100% Guaranteed Results C-C4H225-11 Unlimited 82 Questions [2021]
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C-C4H225-11 Exam Certification Details:
| Sample Questions: | SAP C-C4H225-11 Exam Sample Question |
| Languages: | English |
| Level: | Associate |
| Cut Score: | 71% |
| Duration: | 180 mins |
| Exam: | 80 questions |
SAP C-C4H225-11 Exam Description:
The "SAP Certified Technology Associate - SAP Emarsys Customer Engagement Implementation" certification exam verifies that the candidate has the fundamental and core knowledge required for the technology consultant profile. This certificate proves that the candidate has an overall understanding and can implement the knowledge practically in projects to contribute to the success of the planning and implementation phases in a mentored role. Previous project experience is not necessarily a prerequisite to pass this exam.
SAP C-C4H225-11 Certification Exam Topics:
| Topic Areas | Topic Details, Courses, Books |
|---|---|
| Product Overview 8% - 12% | Explain how the Strategic Dashboard helps measure the impact of marketing campaigns, how to categorize the customer base based on value, what Tactics are used for. Explain the basics of contact segmentation, what channels are availabe for marketing users. What kind of ecommerce integrations are available? What are product recommendations for? What are the ways to measure results? Trend reporting, bounce management, allowlists, User management. |
| Data Collection and Contact Management > 12% | Explain Contact management, Smart Insight, Web Extend, Relational Data, SI onboarding, Magento onboarding. |
| Analytics and Insights 8% - 12% | Describe Analytics and Revenue Analitics, Channel Analytics. |
| Account Creation and Settings > 12% | Describe DNS settings, SSL certificates, Email channel setup and compliance, account security settings |
| Data Integrations Advanced > 12% | Explain SAP Emarsys Customer Engagement API, platform integrations, product data integration, sales data onboarding. |
| Campaign Management > 12% | Explain VCE, ESL, CRM ads, Mobile Engage push and In app, Automations (AC and Interactions) Open Time content, Web Channel, Predict, SMS. |
NEW QUESTION 20
You want to collect data from contacts using forms. Which forms does SAP Emarsys Customer Engagement offer? Note: There are 3 correct answers to this question.
- A. Product Subscription
- B. Consent Management
- C. Change Profile
- D. General Registration
- E. Newsletter Registration
Answer: C,D,E
NEW QUESTION 21
Which of the following are supported functionalities within the SAP Emarsys Customer Engagement plug-in for Shopify? Note: There are 2 correct answers to this question.
- A. Automated installation of the Web Extend data collection scripts on your Shopify themes
- B. Automated installation of the Web Recommender template in your webshop
- C. Automated creation of Interactions programs for Shopify events
- D. Automated triggering of Shopify e-commerce events as external events in SAP Emarsys Customer Engagement
Answer: A,D
NEW QUESTION 22
You receive a call from the marketing team saying they need to make a decision about a campaign to collect new contacts with an SAP Emarsys Customer Engagement form. Is it possible to check the number of new contacts who signed up via an active SAP Emarsys Customer Engagement registration form?
- A. Yes, under the Shopify Customer Registration event in a Tactic.
- B. Yes, under Analytics > Registrations > Per Contact Source.
- C. Yes, under Management > Forms Settings.
- D. No, the Registrations report is not shown in real time.
Answer: B
NEW QUESTION 23
A one-time promotional email campaign is scheduled to be sent for all female contacts in the database.
New contacts are added automatically to the contact database and all new registrations should be included in the recipient source of the email. Which recipient source do you use?
- A. Email Setting > Recipient source > Using a segment
- B. Email Setting > Recipient source > Mobile Engage segment
- C. Email Setting > Recipient source > Web behavior segment
- D. Email Setting > Recipient source > Generated through an event > On Registration
Answer: D
NEW QUESTION 24
You are building an abandoned cart program that uses a discount voucher. You don't want any users to receive more than 1 voucher in a 30 day period. There are wait nodes in the program that spam multiple days. Which participation setting do you need?
- A. Contacts can enter this program again 30 days and 0 hours after exiting it.
- B. Contacts can enter this program again 30 days and 0 hours after entering it.
- C. Contacts can enter this program only once, ever.
- D. Contacts can enter this program any time, even if they are still in it.
Answer: A
NEW QUESTION 25
How does the IP access control functionality work?
- A. Users logging in from one of the IP addresses from an allowlist can log in using the registered phone number only. All other IPs are fully restricted.
- B. Users logging in from one of the IP addresses from an allowlist can log in with their user name and password only. All other IPs are fully restricted.
- C. Users logging in from one of the IP addresses from an allowlist can log in with their user name and password only. Users logging in from all other IP addresses must confirm their identity via two-step authentication.
- D. Users logging in from one of the IP addresses from an allowlist can log in using the registered phone number only. All other users will need to confirm their identity via user name, password, and two-step authentication.
Answer: C
NEW QUESTION 26
What does the CRM Ads - Remove from Audience node do in the Automation Center?
- A. It removes the contact from the audience so that they don
- B. It removes any contacts with invalid email addresses from the program.
- C. It finishes the program early.
- D. It adds contacts to another program.
Answer: A
NEW QUESTION 27
You select a segment as a recipient source for your Web Channel campaign. You want to display the campaign for two weeks. When is the segment refreshed? Note: There are 2 correct answers to this question.
- A. Every 6 hours
- B. Hourly
- C. On a daily basis
- D. As soon as the Web campaign is launched
Answer: A,D
NEW QUESTION 28
What can you configure in the Email Widget Editor shown below? Note: There are 2 correct answers to this question.
- A. The template language
- B. The layout and currency format of the product recommendation
- C. The outer HTML elements of recommended items
- D. The content of product catalog fields in Email Recommendations
Answer: C,D
NEW QUESTION 29
You want to prevent a specific coffee brand, "GALLO", from being recommended on your website, although it will still be available to purchase. How can you do this?
- A. Use command (['include', 'brand', 'is', 'GALLO']) when requesting recommendations on coffee product
- B. Use command (['exclude', 'brand', 'is', 'GALLO']) when requesting recommendations on coffee products
- C. Use command (['exclude', 'brand', 'is', 'ALL']) on all pages.
- D. Set available to false in product catalog for all products the brand.
Answer: B
NEW QUESTION 30
In January you will want to target contacts who signed up in store during the festive holidays, so you want to segment by the registration source and the registration date. What field types do you need to create? Note: There are 2 correct answers to this question.
- A. URL field
- B. Single choice
- C. Multi choice
- D. Date
Answer: B,D
NEW QUESTION 31
How can a new API user be set up?
- A. An account owner can create an API user in Management > Predict Data Sources.
- B. An account owner can create an API user in Management > Security Settings.
- C. An account owner can create an API user in Management > User Management.
- D. A system operator can use an API endpoint to generate a new user.
Answer: B
NEW QUESTION 32
For which platforms does SAP Emarsys Customer Engagement provide a standard connector? Note:
There are 2 correct answers to this question.
- A. WooCommerce
- B. BigCommerce
- C. Shopify
- D. Magento
Answer: C,D
NEW QUESTION 33
Who is the Security Settings page of the Management menu available to?
- A. Administrators
- B. Account owners
- C. Account owners and administrators
- D. Operators
Answer: B
NEW QUESTION 34
You want to analyze your email response rates by domain level. Which reporting tab gives you a breakdown for the 10 most popular email providers?
- A. Deliverability Reporting
- B. Trend Reporting
- C. Revenue Analytics
- D. Customer Lifecycle
Answer: A
NEW QUESTION 35
You want to update your contact database. Which of the following options are recommended when it comes to uniquely identifying contacts? Note: There are 3 correct answers to this question.
- A. Use date of birth.
- B. Use an SAP Emarsys Customer Engagement internal ID.
- C. Use first name and last name.
- D. Use an external ID.
- E. Use email address.
Answer: B,D,E
NEW QUESTION 36
Which two mailboxes are the best practice for the Yahoo complaint feedback loop setup? Note: There are 2 correct answers to this question.
Answer: B,C
NEW QUESTION 37
You want to create a trigger in order to send a password reset email. Which data management option do you need?
- A. Field Editor
- B. Predict Data Sources
- C. Form Settings > Opt-in invitations and settings
- D. External Event
Answer: D
NEW QUESTION 38
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