View C_FSM_2211 Exam Question Dumps With Latest Demo [Jan 10, 2024]
Free C_FSM_2211 Test Questions Real Practice Test Questions
SAP C_FSM_2211 Exam Syllabus Topics:
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NEW QUESTION # 49
Which SAP Analytics Cloud stories are available to d There are 2 correct answers to this question.
- A. Field Service Capacity Overview
- B. Field Service Smartforms and Feedback
- C. Field Service Performance Dashboard
- D. Field Service Checkout Report
Answer: B,D
NEW QUESTION # 50
What should you advise a customer to do when integrating SAP Field Service Management with SAP CRM?
Note: There are 3 correct answers to this question.
- A. Check the list of the existing known limitations.
- B. Validate the RFC destination and IDoc setup.
- C. Maintain code list mappings for service call types.
- D. Ensure that the SAP Field Service Management system version is supported.
- E. Enter value list mappings for product types.
Answer: C,D,E
NEW QUESTION # 51
Where in the SAP Field Service Management Mobile App can you capture Customer Signature? Note: There are 2 correct answers to this question.
- A. Smartform
- B. Business Partner
- C. Service Call
- D. Checkout Report
Answer: A,D
NEW QUESTION # 52
For which of the following steps in the service call lifecycle is the dispatcher typically responsible? Note:
There are 2 correct answers to this question.
- A. Set the service call to Finished.
- B. Set the service call to Technically Completed.
- C. Perform the activity checkout.
- D. Release the assignment.
Answer: A,D
NEW QUESTION # 53
What are the benefits of using activity feedback? Note Generate checklist reports for the customer.
- A. Generate QA reports with the captured data.
- B. Assist technicians to record time and materials.
- C. Assist technicians to capture resolutions.
- D. There are 2 correct answers to this question.
Answer: A,D
NEW QUESTION # 54
How would a field service technician update the service assignment status?
- A. By adding a checklist
- B. By opening the service assignments
- C. By navigating to the address on the service assignments
- D. By setting the relevant workflow step
Answer: D
NEW QUESTION # 55
How can you filter equipment records in the Master Data module? Note: There are 2 correct answers to this question.
- A. By skill
- B. By territory
- C. By type
- D. By group
Answer: A,C
NEW QUESTION # 56
What is the purpose of a visibility condition in Smartforms? Note: There are 2 question.
- A. It is used to hide a Smartform from the mobile device.
- B. It is used to hide specific elements.
- C. It is used to hide specific chapters.
- D. It is used to change Smartform mode from development to active.
Answer: B,C
NEW QUESTION # 57
How can you benefit from enabling service workflow steps? Note: There are 3 correct answers to this question.
- A. You can improve the link between back office and field.
- B. You can provide a predefined script for service execution.
- C. You can trigger actions based on standard system events.
- D. You can configure execution checkpoints.
- E. You can standardize service process flows.
Answer: C,D,E
NEW QUESTION # 58
How do FSM SQL queries differ from regular SQL queries? Note: There are 3 correct answers to this question.
- A. T-SQL is supported.
- B. You can only reference DTOs via alias.
- C. You can only reference DTOs via variable definition.
- D. DTOs have version control to support backwards compatibility.
- E. Core SQL is supported.
Answer: B,D,E
NEW QUESTION # 59
What are some of the SAP Crowd Service capabilities? Note: There are 3 correct answers to this question.
- A. Intelligent scheduling to determine the best qualified technician
- B. Crowd workers can accept or reject assignments within a set time frame
- C. Crowd workers can reschedule assignments within a set time frame
- D. Automatic determination of activity effort and materials consumed
- E. Configurable onboarding platform to invite partners
Answer: B,C,E
NEW QUESTION # 60
You want to create a new Smartform, which fields would you define? Choose the correct answer.
- A. Name, Description, Category, Labels
- B. Description, Category, Revision, Tag
- C. Name, Description, Revision, Type
- D. Description, Revision, Type, Tag
Answer: A
NEW QUESTION # 61
Which Customer steps are part of SAP Field Service management Self-service? Note: There are 3 correct answers to this question.
- A. Scan a QR Code
- B. Record the Progress of the Incident
- C. Record the incident via the website
- D. Monitor the Execution Stage
- E. Assign parts to the incident
Answer: A,C,D
NEW QUESTION # 62
How can you set up authorizations in the Administration module in SAP Field Service Management? Note:
There are 2 correct answers to this question.
- A. Assign users to permissions.
- B. Assign permissions to user groups.
- C. Assign user groups to permissions.
- D. Assign user groups to users.
Answer: B,D
NEW QUESTION # 63
As a technician, you want to complete multiple activities, which processes allows you to do that in SAP Field Service management Mobile App? Choose the correct answer.
- A. Group Checkout
- B. Complete Smartform
- C. Standard Checkout
- D. Save Efforts
Answer: A
NEW QUESTION # 64
What needs to be done for the service call by the dispatcher at the end? Note: There are 2 correct answers to this question.
- A. Approve EMME
- B. Set Status to technically complete
- C. Edit Reserved material
- D. Set Status to Finished
Answer: A,B
NEW QUESTION # 65
Which of the following are activities that you can perform in the Master Data module for standalone versions of SAP Field Service Management? Note: There are 3 correct answers to this question.
- A. Export data for backup and archiving.
- B. Create new data object records.
- C. Import data from external systems.
- D. Query data for reporting purposes.
- E. Manage master data in an ERP system.
Answer: A,B,C
NEW QUESTION # 66
Where can you define the user access to the SAP Field Service management Mobile app? Choose the correct answer.
- A. In the SAP Field Service management Mobile app
- B. In the SAP Field Service Management Web App
- C. In the SAP Field Service management Self-Service Portal
- D. In the SAP Field Service management Crowd Service Marketplace
Answer: B
NEW QUESTION # 67
How does SAP Field Service Management ensure reliability and security within the solution? Note: There are
3 correct answers to this question.
- A. Encryption of all data stored in the cloud (AES 256bit)
- B. Al-Powered platform to faster customer experience
- C. Allowance of Two-factor Authentication with password and defined hardware
- D. Knowledge base access for customers and employees via Self-Service Portal
- E. Automated timeout if the application is NOT actively used for a certain time
Answer: A,C,E
NEW QUESTION # 68
Which operations can be performed by default on embedded report templates? Note: There are 2 correct answers to this question.
- A. Users can delete report templates.
- B. Users can modify report templates.
- C. Administrators can preview report templates.
- D. The SAP support team can modify report templates.
Answer: C,D
NEW QUESTION # 69
The field technician needs to visit a customer for regular maintenance of all their printers. For each printer, the same type of data needs to be captured in the Smartform. What Smartform element is used to create such a functionality?
- A. Attachments
- B. Drop-down list
- C. Picker
- D. Series
Answer: D
NEW QUESTION # 70
Which report template can you use to visualize the time, material, and expenses linked to an activity?
- A. Service Checkout
- B. Service Call
- C. Checklist
- D. Time and Material Journal
Answer: D
NEW QUESTION # 71
Which of the following is supported in business rules?
- A. Heap
- B. Array
- C. Linked list
- D. Stack
Answer: B
NEW QUESTION # 72
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