However you like to drill, the Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting package from Actual4Exams has a matching tool: a printable PDF, a customizable Windows test engine with score tracking and random question order, and an online engine for any browser. Each one carries the same 68 3101 practice questions.
Avaya 3101 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting Exam |
| Exam Number: | 3101 |
| Passing Score: | 70% |
| Available Languages: | English |
| Exam Format: | Multiple Choice, Scenario-based |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 68 |
| Related Certifications: | Avaya Certified Integration Specialist (ACIS) - Avaya Aura Core Components |
| Certificate Validity Period: | 2 years |
| Exam Price: | $125 USD |
| Recommended Training: | Avaya Aura Communication Manager Maintenance & Troubleshooting Communication Manager Messaging Embedded Operations |
| Exam Registration: | Pearson VUE Registration Avaya Learning Certification |
| Sample Questions: | ![]() |
| Exam Way: | Authorized test center or online proctored via Pearson VUE |
| Pre Condition: | Basic knowledge of Avaya Aura Communication Manager architecture, administration, and IP telephony; recommended completion of relevant Avaya training courses |
| Official Syllabus URL: | https://downloads.avaya.com/css/P8/documents/100171706 |
Avaya 3101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Communication Manager Maintenance | 40% | - Diagnostic Commands
|
| CM Messaging (Embedded) Troubleshooting | 30% | - Performance & Recovery
|
| System Access & Interface | 30% | - Accessing System Management Interface
|
The Avaya 3101 Exam, Question by Question
Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting is an official exam run by Avaya under exam code 3101. Passing it awards the Avaya Certified Support Specialist (ACSS) - Avaya Aura Core Components certification, which sits at the Specialist tier. It also counts toward related credentials such as Avaya Certified Integration Specialist (ACIS) - Avaya Aura Core Components. Certified professionals remain in shorter supply than the market wants, which is precisely why this exam keeps showing up in conversations about better roles and better pay.
The Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting exam gives you 90 minutes to work through 68 questions. That is a tight ratio, and it punishes candidates who get emotionally attached to any single item. The fix is mechanical: answer what you know, flag what you do not, and keep moving. A few full-length timed runs in the Actual4Exams test engine, with its randomized question order, will calibrate your pace far better than untimed reading ever could.
The official fee for Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting is $125 USD, and 70% is what passing takes. The uncomfortable part: retakes cost the full $125 USD again, which makes preparation the cheapest line item in this whole project. Before booking, put yourself through repeated scored sessions with the Actual4Exams practice tests and compare results over time; a stable margin above the passing line, not a single lucky run, is when you are ready.
Basic knowledge of Avaya Aura Communication Manager architecture, administration, and IP telephony; recommended completion of relevant Avaya training courses
Vendor rules do get revised, so treat this as your starting point and confirm the current eligibility details before booking via the official exam page.
Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting registration runs through these official channels.
Worth noting when you schedule: the exam is delivered Authorized test center or online proctored via Pearson VUE.
Yes, Avaya points Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting candidates toward the following training.
- Avaya Aura Communication Manager Maintenance & Troubleshooting
- Communication Manager Messaging Embedded Operations
Whatever course you choose, close the loop with question practice: the 68 items in the Actual4Exams 3101 package convert course knowledge into exam-day scoring ability.
It is. Actual4Exams publishes a free PDF demo of the Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting material, so the product can prove itself before you pay. Your purchase then comes with 365 days of free updates, and once that period ends, extending the update service costs 50% of the regular price. The test engine software itself is verified malware-free and safe to install.
Actual4Exams stands behind the product with a 100% money-back guarantee under defined conditions. If you take the Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting exam within 60 days of purchase and fail, you qualify for a full refund, provided the exam corresponds to your product. Sitting the exam within 3 days of purchase does not qualify, and neither do unused downloads, free materials, or expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are resolved within 7 days. You may also choose an exchange instead of a refund: two other exam products of equal value, free, with the update service on your original purchase retained.
Delivery takes about a minute. Files unlock for instant download at payment and are emailed to you automatically; if 2 hours pass with nothing received, check spam and contact customer service. There is no installation limit, so the test engine can live on every device you own, phone included.
Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting breaks down into 3 official domains, led by System Access & Interface (30%), Communication Manager Maintenance (40%), and CM Messaging (Embedded) Troubleshooting (30%). You will find the full topic-by-topic outline above on this page; use the weightings to budget your study hours where they pay back the most.
Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting Sample Questions:
The main server has failed and several G650 gateways have reconnected to alternate servers. What mechanism controls G650 failover?
- A. IPSI priority list administered on the ESS
- B. H.323 Link Bounce timer
- C. IPSI priority list administered on the LSP
- D. H.248 Link Bounce timer
A subscriber is locked out of the messaging system after three unsuccessful login attempts. The administrator needs to unlock the subscriber's mailbox.
Which basic parameter from the messaging/Administration> Subscriber management > Manage > menu should the administrator edit to unlock the subscriber's mailbox?
- A. Basic Information > password
- B. Custom COS Permissions > Trusted Server Access = yes
- C. Basic Information > Locked? = yes
- D. Basic Information > Locked = no
- E. Custom COS Permissions > Trusted Server Access = no
A number of LSPs have taken over due to a network failure or a defective server, where the course is undetermined.
In which two ways can the system be returned to its normal configuration? (Choose two)
- A. Automatically, after the system clock reset
- B. Automatically, after the next save translation command
- C. Automatically, based on call volumes or schedule
- D. Only after incorrect administration is connected
- E. On-demand (forced. fallback
Which administrable Quality of Service (QoS) parameter can minimize packet delay, and thus improve voice quality?
- A. TTY
- B. SIP
- C. NAT
- D. DiffServ
You have activated Outcalllng but it Is sometimes delayed when sending out the notifications. All the outcalling defaults will improve the situation?
Which option will improve this situation?
- A. Increase the maximum simultaneous ports and used for outcalling
- B. Change the outcalling start and end times.
- C. Turn outcalling off and then on again.
- D. Restart messaging.
No help, Full refund!
Actual4Exams confidently stands behind all its offerings by giving Unconditional "No help, Full refund" Guarantee. Since the time our operations started we have never seen people report failure in the Avaya 3101 exam after using our products. With this feedback we can assure you of the benefits that you will get from our products and the high probability of clearing the 3101 exam.
We still understand the effort, time, and money you will invest in preparing for your certification exam, which makes failure in the Avaya 3101 exam really painful and disappointing. Although we cannot reduce your pain and disappointment but we can certainly share with you the financial loss.
This means that if due to any reason you are not able to pass the 3101 actual exam even after using our product, we will reimburse the full amount you spent on our products. you just need to mail us your score report along with your account information to address listed below within 7 days after your unqualified certificate came out.




