Here is a piece of math most 3301 candidates learn too late: the study material costs a fraction of one retake. The Avaya Aura Contact Centre Maintenance & Troubleshooting practice questions at Actual4Exams, 54 of them, exist so that your first exam fee is your only exam fee.
Avaya 3301 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura Contact Centre Maintenance & Troubleshooting Exam |
| Exam Number: | 3301 |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 54–60 |
| Exam Price: | USD 125 |
| Available Languages: | English |
| Passing Score: | 70% / Not officially disclosed |
| Related Certifications: | Avaya Aura Contact Center Implementation Avaya Aura Contact Center Administration |
| Exam Format: | Multiple Response, Multiple Choice, Scenario-based |
| Certificate Validity Period: | 3 years |
| Recommended Training: | Avaya Aura Contact Center Maintenance & Troubleshooting Official Training |
| Exam Registration: | Avaya Learning Center Pearson VUE Registration |
| Sample Questions: |  |
| Exam Way: | Online proctored or at authorized Pearson VUE test centers |
| Pre Condition: | No mandatory prerequisites; recommended hands-on experience with Avaya Aura Contact Center |
| Official Syllabus URL: | https://downloads.avaya.com/css/P8/documents/100142082 |
Avaya 3301 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Avaya Aura Contact Center Architecture | 15% | - System integration and dependencies - Core components overview |
| High Availability & Business Continuity | 20% | - Disaster recovery procedures - Redundancy and failover mechanisms |
| Troubleshooting Core Components | 30% | - Communication Manager - Messaging and reporting services - Contact Center applications and services - Contact Center Manager Server (CCMS) |
| Troubleshooting Tools & Methodology | 15% | - Diagnostic tools and log analysis - Systematic troubleshooting approach |
| Maintenance Procedures | 20% | - Routine system maintenance - Software updates and patches - Backup and restore operations |
3301 Exam Questions Answered: Avaya Candidates' FAQ
Avaya Aura Contact Centre Maintenance & Troubleshooting is an official exam run by Avaya under exam code 3301. Passing it awards the ACSS - Avaya Aura Contact Center certification, which sits at the Specialist tier. It also counts toward related credentials such as Avaya Aura Contact Center Implementation, Avaya Aura Contact Center Administration. Certified professionals remain in shorter supply than the market wants, which is precisely why this exam keeps showing up in conversations about better roles and better pay.
The Avaya Aura Contact Centre Maintenance & Troubleshooting exam gives you 90 minutes to work through 54–60 questions. That is a tight ratio, and it punishes candidates who get emotionally attached to any single item. The fix is mechanical: answer what you know, flag what you do not, and keep moving. A few full-length timed runs in the Actual4Exams test engine, with its randomized question order, will calibrate your pace far better than untimed reading ever could.
The official fee for Avaya Aura Contact Centre Maintenance & Troubleshooting is USD 125, and 70% / Not officially disclosed is what passing takes. The uncomfortable part: retakes cost the full USD 125 again, which makes preparation the cheapest line item in this whole project. Before booking, put yourself through repeated scored sessions with the Actual4Exams practice tests and compare results over time; a stable margin above the passing line, not a single lucky run, is when you are ready.
No mandatory prerequisites; recommended hands-on experience with Avaya Aura Contact Center
Vendor rules do get revised, so treat this as your starting point and confirm the current eligibility details before booking via the official exam page.
Avaya Aura Contact Centre Maintenance & Troubleshooting registration runs through these official channels.
Worth noting when you schedule: the exam is delivered Online proctored or at authorized Pearson VUE test centers.
Yes, Avaya points Avaya Aura Contact Centre Maintenance & Troubleshooting candidates toward the following training.
Whatever course you choose, close the loop with question practice: the 54 items in the Actual4Exams 3301 package convert course knowledge into exam-day scoring ability.
It is. Actual4Exams publishes a free PDF demo of the Avaya Aura Contact Centre Maintenance & Troubleshooting material, so the product can prove itself before you pay. Your purchase then comes with 365 days of free updates, and once that period ends, extending the update service costs 50% of the regular price. The test engine software itself is verified malware-free and safe to install.
Actual4Exams stands behind the product with a 100% money-back guarantee under defined conditions. If you take the Avaya Aura Contact Centre Maintenance & Troubleshooting exam within 60 days of purchase and fail, you qualify for a full refund, provided the exam corresponds to your product. Sitting the exam within 3 days of purchase does not qualify, and neither do unused downloads, free materials, or expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are resolved within 7 days. You may also choose an exchange instead of a refund: two other exam products of equal value, free, with the update service on your original purchase retained.
Delivery takes about a minute. Files unlock for instant download at payment and are emailed to you automatically; if 2 hours pass with nothing received, check spam and contact customer service. There is no installation limit, so the test engine can live on every device you own, phone included.
Avaya Aura Contact Centre Maintenance & Troubleshooting breaks down into 5 official domains, led by Maintenance Procedures (20%), Troubleshooting Tools & Methodology (15%), and Avaya Aura Contact Center Architecture (15%). You will find the full topic-by-topic outline above on this page; use the weightings to budget your study hours where they pay back the most.
Avaya Aura Contact Centre Maintenance & Troubleshooting Sample Questions:
You are planning an Avaya Aura Contact Center (AACC) deployment. I he Information Technology department has requested that you specify host names (or the AACC servers.
Whit h two hostnames meet the server naming requirements specified by Avaya and RFC 1123? (Choose two.)
- A. 01CTCTRSRV
- B. CTSRV01
- C. CONTACTCENTERSRV01
- D. CONTACTCTRSRV01
- E. CTCTR SRV01
Which windows Event Viewer folder contains Communications Control Toolkit (CCT) audit, error, and security log files?
- A. Windows Event Viewer Logs\System
- B. Windows Event Viewer \ Applications and Services
- C. Windows Event Viewer Logs\Applications
- D. Windows Event Viewer Logs\Security
Which two visualization technologies are supported for Avaya Aura Contact Center (AACC)? (Choose two.)
- A. VMWare vSphere 3.0
- B. Microsoft Virtual Server
- C. VMWare vSphere 4.0
- D. Microsoft Hyper-V
- E. XenSecure Xen 3.1.2
Which Avaya Aura Contact Center (AACC) historical report contains the time of arrival, Automatic Number Identification (ANI), answering agent, and final disposition for individual calls?
- A. Contact Treatment report
- B. Contacts Received by Skillset report
- C. Contacts Details report
- D. Contact Summary report
The C:\WINDOWS\system32\drivers\etc\hosts file on the Contact Center Manager Server (CCMS) contains multiple entries for each host. You have removed the duplicate entries by manually editing the file.
What should you do next to completely resolve the issue?
- A. Run the CCMS network Configuration utility, save and apply all changes, then reboot the CCMS server.
- B. Run the Server Configuration utility, save and apply all changes, then reboot the CCMS server.
- C. Use the windows services utility to restart the MAS Configuration manager services.
- D. Reboot the CCMS server.
No help, Full refund!
Actual4Exams confidently stands behind all its offerings by giving Unconditional "No help, Full refund" Guarantee. Since the time our operations started we have never seen people report failure in the Avaya 3301 exam after using our products. With this feedback we can assure you of the benefits that you will get from our products and the high probability of clearing the 3301 exam.
We still understand the effort, time, and money you will invest in preparing for your certification exam, which makes failure in the Avaya 3301 exam really painful and disappointing. Although we cannot reduce your pain and disappointment but we can certainly share with you the financial loss.
This means that if due to any reason you are not able to pass the 3301 actual exam even after using our product, we will reimburse the full amount you spent on our products. you just need to mail us your score report along with your account information to address listed below within 7 days after your unqualified certificate came out.
