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Cisco Introducing Cisco Voice and Unified Communications Administration Sample Questions:

1. What is the quickest way to test the Cisco Unified Communications Manager configuration part of MWI to see if MWI On and MWI Off is working?

A) MWI cannot be tested directly from the Cisco Unified Communications Manager or an IP phone.
B) If MWI numbers are dialable from an IP phone, dial the MWI On number. If the light comes on, then dial the MWI Off number to see if the light goes off.
C) In Unity Connection, issue the MWI Flash command to turn all MWI lights on, then off.
D) Call a voice-mail user and ask them if their MWI light is on, and then disconnect the call. Call the user back and ask if the MWI light is off.
E) Dial into Cisco Unity Connection from an IP phone. Enter the MWI On numbers, then enter the MWI Off numbers.

2. Which Cisco IOS command should you use to view the configuration of voice dial peer 911?

A) show dialplan number 911
B) show event-manager consumers 911
C) show dialplan dialpeer 911
D) show dial-peer voice 911

3. When a phone that is registered as a Skinny Client Control Protocol device goes off hook, which counter gets incremented until it goes back on hook?

A) CallsCompleted
B) CallsActive
C) CallsInProgress
D) CallsAttempted

4. What are the two Cisco Unity Connection built-in reporting interfaces? (Choose two.)

A) Cisco Unity Connection Reporting
B) Cisco Unity Connection Serviceability Reports Tool
C) Cisco Unified Serviceability Reports Archive
D) Cisco Unified Reporting

5. Which two inputs are needed to create a new user profile in Cisco Unified Communications Manager? (Choose two.)

A) telephone number
B) last name
C) first name
D) user password
E) user ID

Solutions:

Question # 1 Answer: B

Question # 2 Answer: D

Question # 3 Answer: C

Question # 4 Answer: B,C

Question # 5 Answer: B,E