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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You support a customer whose network environment includes Microsoft Lync Server 2013. A firewall filters all inbound traffic from the Internet. All outbound IP traffic is permitted. Users report voice quality problems when they attempt to communicate with external participants. You need to ensure that Lync users are able to communicate with external participants. Which two ports should you open on the firewall? (Each correct answer presents part of the solution. Choose two.)

A) TCP port 8057
B) TCP port 443
C) TCP port 4443
D) TCP port 5061
E) UDP port 3478

2. You support a customer whose network environment includes Microsoft Lync Server 2013 deployed at two sites. Each site has 1 Mbps of available bandwidth on a multiprotocol label switching (MPLS) network. Lync-to-Lync calls are getting dropped, and voice quality is degraded using RT Audio WB codec with 100 simultaneous calls. Call admission control (CAC) is not being used. You need to ensure that the RT Audio WB codec is maintained for Lync voice communication without over-allocating- What is the minimum amount of bandwidth you should specify for each site?

A) 12 Mbps
B) 2 Mbps
C) 6 Mbps
D) 3 Mbps

3. DRAG DROP You support Microsoft Lync Server 2013 servers for an international company. You enable the Enhanced 9-1-1 (E9-1-1) emergency notification feature for users in a New York office. The users report that Lync prompts them to enter a location. You need to configure Lync to populate location information automatically. Which three steps should you perform in sequence? To answer, move the appropriate three actions from the list of actions to the answer area and arrange them in the correct order.

4. You support Microsoft Lync Server 2013 servers in your customer's network. The network is isolated from Internet with a firewall. Users report voice and video communication problems while communicating with external participants. You need to verify port availability for audio/video communication on the Edge Server. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

A) Check TCP port 443.
B) Check TCP port 8057.
C) Check TCP port 5061.
D) Check UDP port 3478.
E) Check TCP port 4443.

5. DRAG DROP You support a customer who
is deploying Microsoft Lync
Server 2013. The customer has completed deployment of the following components:
-A Lync Standard Edition Server,
-A Lync Edge Server,
-A media gateway connected to a Tl trunk,
-Appropriate rules for reverse proxy, and
-An Office Web App server with Microsoft SharePoint 2012.
Neither federation nor external access is enabled.
The customer installs a number of Lync 2013 clients on pilot user computers that are located inside their network. No one is able to access the Lync server from outside the network.
The pilot users report the following issues:
-When they make calls to local numbers, the calls do not work. An announcement states that they must not dial 1 to make a local call.
-When they make calls to long distance numbers, the calls connect, but the other end user reports that the caller's number does not appear correctly.
-When they receive long distance calls from outside, the caller ID information displayed in Lync does not match the caller's contact information.
You need to ensure that users in the customer's network can successfully have calls with users outside the network. You open the Voice Routing tab on the Lync
Server Control Panel as shown in the exhibit. (Click the Exhibit button.)

Which area should you look in to investigate each issue? (To answer, drag the appropriate voice routing area to the correct issue investigation or investigations. Each voice routing area may be used once or not at all. You may need to drag the split bar between panes or scroll to view content.)

Solutions:

Question # 1 Answer: B,E

Question # 2 Answer: C

Question # 3 Answer: Only visible for members

Question # 4 Answer: A,D

Question # 5 Answer: Only visible for members