A study guide frozen in time is a liability when the live exam keeps moving. Actual4Exams revises its 79 Oracle Fusion Service 2026 Implementation Professional practice questions continuously, and every 2026 purchase includes 365 days of free updates so your material never drifts out of date.
Oracle 1Z0-1064-26 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Fusion Service 2026 Implementation Professional |
| Exam Number: | 1Z0-1064-26 |
| Exam Format: | Multiple Choice, Scenario-based questions |
| Real Exam Qty: | 50 |
| Available Languages: | English |
| Exam Duration: | 90 minutes |
| Related Certifications: | Oracle Fusion Service Implementation Professional (previous versions) |
| Passing Score: | 68% |
| Recommended Training: | Oracle University Fusion Service training |
| Exam Registration: | Oracle Certification Portal |
| Sample Questions: |  |
| Exam Way: | Online proctored or testing center (Oracle University) |
| Pre Condition: | No formal prerequisite required; recommended experience with Oracle Fusion Service implementation |
| Official Syllabus URL: | https://education.oracle.com/ |
Oracle 1Z0-1064-26 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Data Migration and Integration | - Data import/export
|
| Customer Entitlements and Action Plans | - Entitlements and SLAs
|
| Computer Telephony Integration (CTI) | - Telephony integration setup
|
| Redwood UX and AI Features | - AI capabilities
|
| Digital Customer Service and Chat | - Digital Customer Service (DCS)
|
| Notifications, Emails, and Interactions | - Email processing
|
| Managing and Extending Service Requests | - Application Composer extensions
|
| Work Assignment and Routing | - Queues and assignment rules
|
| Productivity and Contact Center Tools | - Agent productivity tools
|
1Z0-1064-26 Exam Questions Answered: Oracle Candidates' FAQ
Oracle Fusion Service 2026 Implementation Professional is an official exam run by Oracle under exam code 1Z0-1064-26. Passing it awards the Oracle Fusion Service 2026 Implementation Professional certification, which sits at the Professional tier. It also counts toward related credentials such as Oracle Fusion Service Implementation Professional (previous versions). Certified professionals remain in shorter supply than the market wants, which is precisely why this exam keeps showing up in conversations about better roles and better pay.
The Oracle Fusion Service 2026 Implementation Professional exam gives you 90 minutes to work through 50 questions. That is a tight ratio, and it punishes candidates who get emotionally attached to any single item. The fix is mechanical: answer what you know, flag what you do not, and keep moving. A few full-length timed runs in the Actual4Exams test engine, with its randomized question order, will calibrate your pace far better than untimed reading ever could.
No formal prerequisite required; recommended experience with Oracle Fusion Service implementation
Vendor rules do get revised, so treat this as your starting point and confirm the current eligibility details before booking via the official exam page.
Oracle Fusion Service 2026 Implementation Professional registration runs through these official channels.
Worth noting when you schedule: the exam is delivered Online proctored or testing center (Oracle University).
Yes, Oracle points Oracle Fusion Service 2026 Implementation Professional candidates toward the following training.
Whatever course you choose, close the loop with question practice: the 79 items in the Actual4Exams 1Z0-1064-26 package convert course knowledge into exam-day scoring ability.
It is. Actual4Exams publishes a free PDF demo of the Oracle Fusion Service 2026 Implementation Professional material, so the product can prove itself before you pay. Your purchase then comes with 365 days of free updates, and once that period ends, extending the update service costs 50% of the regular price. The test engine software itself is verified malware-free and safe to install.
Actual4Exams stands behind the product with a 100% money-back guarantee under defined conditions. If you take the Oracle Fusion Service 2026 Implementation Professional exam within 60 days of purchase and fail, you qualify for a full refund, provided the exam corresponds to your product. Sitting the exam within 3 days of purchase does not qualify, and neither do unused downloads, free materials, or expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are resolved within 7 days. You may also choose an exchange instead of a refund: two other exam products of equal value, free, with the update service on your original purchase retained.
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Oracle Fusion Service 2026 Implementation Professional breaks down into 9 official domains, led by Digital Customer Service and Chat, Work Assignment and Routing, and Notifications, Emails, and Interactions. You will find the full topic-by-topic outline above on this page; use the weightings to budget your study hours where they pay back the most.
Oracle Fusion Service 2026 Implementation Professional Sample Questions:
You have been asked to manage the availability of Knowledge articles. The requirement is that agents, internal users, and external users should all have a way of accessing the articles.
Which three options achieve your customer's requirement?
- A. Make them available to external users by giving them access to the internal "My Knowledge" page.
- B. Make them available internally to agents as part of the Service Request Knowledge Panel.
- C. Make them available externally to customers via My Digital Customer Service (DCS).
- D. Make them available to employees and agents via My Knowledge.
- E. Make them available for users with the "Knowledge Analyst" and "Knowledge Manager" roles only.
Correct Answer: C,D,E 🗳️
Which two statements are true about system-to-system authentication between Digital Customer Service (DCS) and Oracle Engagement Cloud?
- A. It is configured exclusively via the Engagement Cloud Security Console.
- B. It enables anonymous users to search the DCS knowledge base.
- C. It must be configured by a user signed in to the Oracle Visual Builder Cloud Service with a valid developer or administrator account.
- D. It does not require matching passwords between Engagement Cloud and DCS.
Correct Answer: A,B 🗳️
What three things should you perform to show product images in the Product Picker component in Digital Customer Service (DCS)?
- A. Configure products groups and product items in Engagement Cloud.
- B. Add images as the product image will not be pulled from Engagement Cloud.
- C. Add product ID(s) to the database component.
- D. Add the Product object to your DCS application.
Correct Answer: A,C,D 🗳️
Which two statements are true regarding the Audit History tab of a Service Request?
- A. It is available only to authorized administrators.
- B. It is enabled by default.
- C. It is exportable to Excel.
- D. It allows users to save searches for later reuse.
- E. It is searchable by date range, username, event type, event severity, and event duration.
Correct Answer: B,D 🗳️
Your customer sells many kinds of specialized electronics equipment. When creating a service request (SR), an agent searches the product categories and chooses the appropriate type of equipment for that SR.
Identify three advantages of selecting the category correctly.
- A. Categories facilitate the assignment of an agent to the service request.
- B. The hierarchical structure of the categories helps to improve the service request classification.
- C. Categories improve the filtering of Knowledge articles that might contain a potential solution to the problem.
- D. Filter the selection of the product related to the service request, when filtering by a particular category.
- E. Categories determine the steps an agent must follow to close the service request.
Correct Answer: A,B,C 🗳️
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