Trust is earned, so Actual4Exams hands over the evidence first. A free demo of the Microsoft Pro: Windows 7, Enterprise Desktop Support Technician material lets you interrogate real 070-685 questions and answers before your wallet gets involved.
Microsoft 070-685 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Windows 7, Enterprise Desktop Support Technician |
| Exam Number: | 70-685 |
| Certificate Validity Period: | Retired |
| Related Certifications: | Microsoft Certified Technology Specialist (MCTS): Windows 7, Configuration MCITP: Enterprise Desktop Administrator 7 |
| Exam Price: | USD 150 |
| Real Exam Qty: | Approximately 40-60 |
| Exam Format: | Build list, Active screen, Multiple choice, Drag and drop, Case studies |
| Available Languages: | Chinese (Traditional), French, Chinese (Simplified), Korean, German, Portuguese (Brazil), English, Spanish, Japanese |
| Passing Score: | 700 |
| Exam Duration: | 120 minutes |
| Recommended Training: | Microsoft Learning Resources (Archived) |
| Exam Registration: | Pearson VUE Microsoft Exam Registration Microsoft Certification Exam Registration (Historical) |
| Sample Questions: |  |
| Exam Way: | Delivered through Microsoft authorized testing centers (Pearson VUE) when active. Exam is now retired. |
| Pre Condition: | Candidates were expected to have experience supporting Windows 7 desktop environments and typically pursued the MCITP: Enterprise Desktop Administrator 7 certification path. |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/previous-versions/gg236057(v=technet.10) |
Microsoft 070-685 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Resolve Network Connectivity Issues | - Troubleshoot TCP/IP connectivity - Troubleshoot wireless networking issues - Resolve remote access and domain connectivity issues |
| Identify and Resolve New Windows 7 Desktop Support Issues | - Resolve application compatibility issues - Resolve hardware and device driver issues - Resolve operating system installation and upgrade issues |
| Resolve Security Issues | - Resolve authentication and access issues - Resolve user account and permissions issues - Resolve malware and security configuration issues |
| Support Mobile Users | - Configure and troubleshoot mobile devices - Resolve remote connectivity issues - Resolve offline files and synchronization issues |
| Resolve Software Configuration Issues | - Resolve issues with Internet Explorer and networking applications - Resolve issues with Windows settings and features - Resolve issues with desktop applications |
| Resolve Operating System Issues | - Troubleshoot startup and boot issues - Troubleshoot performance issues - Troubleshoot system security and update issues |
FAQ: Preparing for Microsoft Pro: Windows 7, Enterprise Desktop Support Technician the Smart Way
Microsoft Pro: Windows 7, Enterprise Desktop Support Technician is an official exam run by Microsoft under exam code 070-685. Passing it awards the Microsoft Certified IT Professional (MCITP): Enterprise Desktop Administrator 7 certification, which sits at the Professional tier. It also counts toward related credentials such as MCITP: Enterprise Desktop Administrator 7, Microsoft Certified Technology Specialist (MCTS): Windows 7, Configuration. Certified professionals remain in shorter supply than the market wants, which is precisely why this exam keeps showing up in conversations about better roles and better pay.
The Microsoft Pro: Windows 7, Enterprise Desktop Support Technician exam gives you 120 minutes to work through Approximately 40-60 questions. That is a tight ratio, and it punishes candidates who get emotionally attached to any single item. The fix is mechanical: answer what you know, flag what you do not, and keep moving. A few full-length timed runs in the Actual4Exams test engine, with its randomized question order, will calibrate your pace far better than untimed reading ever could.
The official fee for Microsoft Pro: Windows 7, Enterprise Desktop Support Technician is USD 150, and 700 is what passing takes. The uncomfortable part: retakes cost the full USD 150 again, which makes preparation the cheapest line item in this whole project. Before booking, put yourself through repeated scored sessions with the Actual4Exams practice tests and compare results over time; a stable margin above the passing line, not a single lucky run, is when you are ready.
Candidates were expected to have experience supporting Windows 7 desktop environments and typically pursued the MCITP: Enterprise Desktop Administrator 7 certification path.
Vendor rules do get revised, so treat this as your starting point and confirm the current eligibility details before booking via the official exam page.
Microsoft Pro: Windows 7, Enterprise Desktop Support Technician registration runs through these official channels.
Worth noting when you schedule: the exam is delivered Delivered through Microsoft authorized testing centers (Pearson VUE) when active. Exam is now retired..
Yes, Microsoft points Microsoft Pro: Windows 7, Enterprise Desktop Support Technician candidates toward the following training.
Whatever course you choose, close the loop with question practice: the 191 items in the Actual4Exams 070-685 package convert course knowledge into exam-day scoring ability.
It is. Actual4Exams publishes a free PDF demo of the Microsoft Pro: Windows 7, Enterprise Desktop Support Technician material, so the product can prove itself before you pay. Your purchase then comes with 365 days of free updates, and once that period ends, extending the update service costs 50% of the regular price. The test engine software itself is verified malware-free and safe to install.
Actual4Exams stands behind the product with a 100% money-back guarantee under defined conditions. If you take the Microsoft Pro: Windows 7, Enterprise Desktop Support Technician exam within 60 days of purchase and fail, you qualify for a full refund, provided the exam corresponds to your product. Sitting the exam within 3 days of purchase does not qualify, and neither do unused downloads, free materials, or expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are resolved within 7 days. You may also choose an exchange instead of a refund: two other exam products of equal value, free, with the update service on your original purchase retained.
Delivery takes about a minute. Files unlock for instant download at payment and are emailed to you automatically; if 2 hours pass with nothing received, check spam and contact customer service. There is no installation limit, so the test engine can live on every device you own, phone included.
Microsoft Pro: Windows 7, Enterprise Desktop Support Technician breaks down into 6 official domains, led by Resolve Software Configuration Issues, Resolve Network Connectivity Issues, and Resolve Security Issues. You will find the full topic-by-topic outline above on this page; use the weightings to budget your study hours where they pay back the most.
Microsoft Pro: Windows 7, Enterprise Desktop Support Technician Sample Questions:
Question 1
All client computers on your company network are members of an Active Directory Domain Services
domain.
The Finance team uses Remote Desktop to access Windows 7 virtual machines that are hosted on a
Windows Server 2008 Hyper-V server.
The team members receive the following error message when they attempt to log on to the virtual
machines:
"The trust relationship between this workstation and the primary domain failed."
You discover that the Hyper-V server was recently restored from a backup.
You need to ensure that the team members can log on to the virtual machines.
You log on to the virtual machines as local administrator. What should you do next?
A. Run the netdom join command on each virtual machine.
B. Restore each virtual machine by using the System Restore tool.
C. Modify the computer name of each virtual machine.
D. Make each virtual machine a member of a workgroup and join them back to the domain.
Question 2
DRAG DROP
A user tries to save a 5-GB file to a USB flash drive, but receives an error message and is unable to save the file. A view of the USB flash drive's properties is shown in the image below.
A company has computers running Windows 7 Enterprise.
You need to resolve the problem so that the file can be saved on the USB flash drive along with the existing data.
Which three actions should you perform in sequence? (To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.)
Question 3
All client computers on your company network run Windows 7.
The event logs contain errors from an application source and the Kernel-Power source. You plan to track the errors.
You need to capture only the relevant data to generate a report.
What should you do?
A. Open Event Viewer and create a Custom View. Include the application and system logs and include the event sources. Save the filter results as an XML file.
B. Open Performance Monitor and save the template from EventLog-System Event Trace Session.
C. Open Performance Monitor and save the template from EventLog-Application Event Trace Session.
D. Open Event Viewer and sort by Source.
Question 4
HOTSPOT
All client computers on your company network run Windows 7. The computers are members of a Windows
Server 2008 R2 domain.
You need to use Group Policy to ensure that data stored on removable drives is encrypted.
Which setting should you select? To answer, select the appropriate setting or settings in the work area.
Question 5
The help desk reports that several users use the previous version of App1, which causes some data to become corrupt.
You need to recommend a solution to prevent all users from using the previous version of App1.
What should you recommend?
A. that a domain administrator create a GPO linked to the domain and configure Software Installation settings in the GPO
B. that a domain administrator create a GPO linked to the domain and configure AppLocker settings in the GPO
C. that the previous version of App1 be added to the Data Execution Prevention (DEP) settings on each client computer
D. that the new version of App1 be added to the Data Execution Prevention (DEP) settings on each client computer
Solutions:
| Question 1 Answer: D | Question 2 Answer: Only visible for members | Question 3 Answer: A | Question 4 Answer: Only visible for members | Question 5 Answer: B |
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Actual4Exams confidently stands behind all its offerings by giving Unconditional "No help, Full refund" Guarantee. Since the time our operations started we have never seen people report failure in the Microsoft 070-685 exam after using our products. With this feedback we can assure you of the benefits that you will get from our products and the high probability of clearing the 070-685 exam.
We still understand the effort, time, and money you will invest in preparing for your certification exam, which makes failure in the Microsoft 070-685 exam really painful and disappointing. Although we cannot reduce your pain and disappointment but we can certainly share with you the financial loss.
This means that if due to any reason you are not able to pass the 070-685 actual exam even after using our product, we will reimburse the full amount you spent on our products. you just need to mail us your score report along with your account information to address listed below within 7 days after your unqualified certificate came out.
