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Salesforce Plat-UX-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Strategy and Governance | 17% | - Define UX strategy and governance
|
| Topic 2: Design System Implementation | 20% | - Leverage SLDS and design standards
|
| Topic 3: Testing | 11% | - Validate and test designs
|
| Topic 4: Human-Centered Design | 12% | - Apply design thinking and human-centered principles
|
| Topic 5: Discovery | 13% | - Gather user requirements and plan design strategy
|
| Topic 6: Declarative Design | 27% | - Design using Salesforce declarative tools
|
Salesforce Certified Platform User Experience Designer Sample Questions:
1. A UX Designer wants to inform user stories based on user value and development effort.
Which method should be used?
A) Prioritization Matrix
B) Customer Journey Map
C) Card Sorting
2. A UX Designer creates a set of patterns and guidelines for including visual indicators letting a user know which form fields are required.
Which Usability Heunstic is being used in this case?
A) User Control and Freedom
B) Error diagnosis and recovery
C) Visibility of system status
3. Cloud Kicks hired a UX Designer to help improve the design of its Experience Cloud site. The company knows the interface needs updating but is unsure about what should be done.
Which tool should the designer utilize first?
A) Design Template
B) Low-Fidelity Prototype
C) Heuristic Evaluation
4. What is a benefit of inclusive design?
A) Creating a lowest-common-denominator design
B) Tailoring a solution to one type of user
C) Reducing friction for users in achieving their goals
5. A UX Designer is working on a series of custom Salesforce components for a new website.
In which way could the designer accelerate the visual design process?
A) Use separate stylesheets to make implementation easier.
B) A Leverage the Salesforce Lightning Design System (SLDS) using UI kits or plugins.
C) Build a custom layout in Salesforce and export the underlying code.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: B |
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