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Oracle 1Z0-1038-21 Exam Syllabus Topics:

Oracle Service Center 2021 Implementation Essentials Sample Questions:

Question 1

The current session expiration is set to 10 minutes but your client wants it to be 60 minutes. Which statement is true?

A. Because the system default is 15 minutes, it cannot be changed.
B. You can change the default value to 60 minutes by using Site Configuration > Session Timeout.
C. You can change the default value to 60 minutes by using File > Options > Session Expiration.
D. You can change the default value to 60 minutes by amending the Site Configuration > Configuration Settings value.

Question 2

When a new customer submits an incident via email, they get a message with a user ID and password, similar to the content below:
An account has been created for you with the following User ID and Password:
User ID: [email protected]
Password: o2UdlJ8d
An agent wants to disable the message being sent when a customer submits an incident via email.
Which option must be enabled to achieve this?

A. EGM_ENABLED
B. EGW_UPDATE_BY_CREATE
C. EGW_PASSWD_CREATE
D. EGW_PASSWORD_UPDATE_ENABLED
E. EGW_SEND_EMAIL_HEADERS

Question 3

Which two statements are true when working with add-ins in a Custom Object workspace?

A. It is not possible to automate anything by using an add-in framework in a Custom Object workspace.
B. You cannot obtain a custom object instance directly by using the add-in API. You need to use the Connect web service for SOAP again for the, same.
C. Using the record context, you can obtain an instance of a custom object by passing the package name and object name.
D. IGenericObject is the interface that is available with the add-in API for custom objects.
E. IGenericObject is the interface that is available with the Connect Common Object Model (CCOM) API for custom objects.

Question 4

A customer is trying to import a report when the following error occurs:
"The selected Report Definition File is not a valid file exported by the Report Designer Export function, or the exported file has been modified." Which two options will resolve this error?

A. Check the customized regional and language settings of your workstation or personal computer.
B. Check if the exported file was generated by a product version that is older than the existing product version.
C. Update the hash value to match the hash declared at the end of the file.
D. Reduce the picture scale of the report.

Question 5

Which three statements are true about headers of custom process models?

A. The/QDntain the version number of the Connect Common Object Model.
B. The header section needs to be uncommented during testing.
C. The header section is always commented.
D. They list only the events that are supported by the code implementation.
E. They contain standard objects only.
F. They contain all possible events with the objects.
G. Theycontain the version number of the PHP script.

Solutions: