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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. What feature in sales forecast allows salespeople to manually include or exclude a revenue or item forecast item from the sales forecast?

A) Forecast Explicit Update
B) Forecast Criteria Override
C) Forecast Criteria Rollup
D) Territory Re-alignment
E) Forecast metric

2. An organization is implementing close opportunity management functionality. Select three profile options available to configure the close opportunity management process in Oracle Fusion Sales.

A) Close Opportunity Reference Enabled
B) Close Opportunity How Enabled
C) Close Opportunity Status Enabled
D) Close Opportunity Win/Loss Enabled
E) Close Opportunity Competitor Enabled

3. A sales representative has been assigned to sell a new server product launched by his organization to its existing customers. Select two activities the sales Representative can perform as part of sales prospecting in Oracle Fusion Sales.

A) Create a Sales Campaign to invite all prospects' contacts for an upcoming road show.
B) Use Customer Center to review the prospects' pending service requests.
C) Create a quote for the prospect in Oracle Fusion Sales.
D) Use keyword search to identify existing customers with the old server product line.
E) Use LinkedIn to discover more about the prospect organization contact.

4. Select the correct sequence regarding Leads Life Cycle Management.

A) Lead Generation, lead Distribution, Load Qualification, lead Conversion, Lead Assessment
B) Load Qualification, Lead Generation, Lead Distribution, Lead Assessment, Lead Conversion
C) Lead Generation, Lead Qualification, Lead Distribution, Lead Assessment, lead Conversion
D) Lead Assessment, Lead Generation, Lead Qualification, Lead Distribution, Lead Conversion
E) Load Conversion. Lead Generation, Lead Qualification, Lead Assessment, load Distribution

5. Your company has asked you to customize the Oracle Fusion Customer page by using Oracle Composer.
Select the three true statements.

A) Source View is the most appropriate view because it provides access to page layout components that are not otherwise exposed.
B) Design View is the most appropriate view because it provides access to page layout components that are not otherwise exposed.
C) "Visibility" is a required value and is the first value that is set.
D) Page Composer is accessed by navigating to the Customer page and selecting Administration > Customize from the global area.
E) "Visibility" is a required value that may be set at any point during the configuration process.
F) Page Composer is accessed by selecting the Manage Page Composer task and during down on the Customers hyperlink.

Solutions: