Failing the C_TCRM20_70 exam means paying the full registration fee again. A focused run through the 100 SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 practice questions at Actual4Exams is a far cheaper way to walk into the testing center prepared.
SAP C_TCRM20_70 Exam Overview:
| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 |
| Exam Number: | C_TCRM20_70 |
| Exam Duration: | 180 minutes |
| Exam Price: | USD 500–550 / EUR 400–480 |
| Passing Score: | 63% |
| Real Exam Qty: | 80 |
| Exam Format: | Single answer, Multiple response, Multiple choice |
| Certificate Validity Period: | No fixed expiration (valid as long as SAP CRM 7.0 is supported) |
| Available Languages: | English, Russian, German |
| Related Certifications: | SAP Certified Application Professional - CRM Marketing with SAP CRM 7.0 SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 (C_TCRM20_71) SAP Certified Application Professional - CRM Sales with SAP CRM 7.0 SAP Certified Application Professional - CRM Service with SAP CRM 7.0 |
| Recommended Training: | TCRM10 – CRM Fundamentals TCRM20 – CRM Customizing |
| Exam Registration: | Pearson VUE Registration SAP Training & Certification |
| Exam Way: | Computer-based testing (onsite at Pearson VUE test centers or SAP Education centers) |
| Pre Condition: | No mandatory prerequisites; recommended basic knowledge of SAP business processes and CRM concepts |
| Official Syllabus URL: | https://training.sap.com/certification/c_tcrm20_70-sap-certified-application-associate-crm-fundamentals-with-sap-crm-70 |
SAP C_TCRM20_70 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| SAP CRM Master Data | 12% | - Business Partner - Organizational Management - Product Master |
| User Interface & Navigation | 12% | - Web Client Customizing - Role-Based Menus |
| Transactional Processing | 8% | - Marketing Elements - Sales Transactions - Service Transactions |
| Basic Functions | 12% | - Partner Processing - Billing and Revenue - Pricing and Conditions |
| Business Scenarios | 8% | - Integration with SAP ERP - End-to-End Process Flows |
| Interaction Channels | 12% | - Web Client UI - Mobile and E-Commerce Channels - Interaction Center |
| Technology & Integration | 12% | - BDoc & Error Handling - Enhancement Framework - CRM Middleware & Data Exchange |
| Administration & Reporting | 8% | - Basic Reporting & Analytics - CRM Administration Console |
C_TCRM20_70 Exam FAQ: What Candidates Ask About SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0
The C_TCRM20_70 exam, officially known as SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0, is the SAP test that leads to the SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 certification at the Associate level. Passing it validates the skills employers expect from a certified professional. It is also associated with related credentials such as SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 (C_TCRM20_71), SAP Certified Application Professional - CRM Marketing with SAP CRM 7.0, SAP Certified Application Professional - CRM Sales with SAP CRM 7.0, SAP Certified Application Professional - CRM Service with SAP CRM 7.0.
The C_TCRM20_70 exam contains 80 questions, and you have 180 minutes to complete them. Work out your per-question pace before test day, and flag slow items instead of stalling on them — time pressure, not knowledge, sinks many first attempts. Timed mock exams in the Actual4Exams test engines are the most reliable way to build that rhythm.
The passing score for the C_TCRM20_70 exam is 63%, and the official registration fee is USD 500–550 / EUR 400–480. If you miss the mark, a retake means paying the full fee again, so book your seat only when you are ready. A practical benchmark: score consistently above the passing line on timed practice tests before scheduling the real exam.
No mandatory prerequisites; recommended basic knowledge of SAP business processes and CRM concepts
Entry requirements can change, so confirm the latest conditions on the official exam page: https://training.sap.com/certification/c_tcrm20_70-sap-certified-application-associate-crm-fundamentals-with-sap-crm-70.
You can book the C_TCRM20_70 exam through the official registration channels below:
Exam delivery: Computer-based testing (onsite at Pearson VUE test centers or SAP Education centers). Seats at popular test centers fill quickly, so schedule early once your preparation is on track.
SAP recommends the following training options for SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 candidates:
Pair any course with the 100 practice questions from Actual4Exams to measure how ready you really are before paying the exam fee.
Yes. A free PDF demo of the SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 questions is available, so you can check the question style and answer quality before you pay. Every purchase also includes 365 days of free updates, and if the product expires you can renew the update service at a 50% discount from your member zone.
If you take the corresponding C_TCRM20_70 exam within 60 days of purchase and do not pass, you can apply for a full refund under the 100% Money Back Guarantee: submit a scan of your enrollment slip and your official Score Report (PDF) within 2 days of the exam date, and the claim is processed within 7 days. Attempts made within 3 days of purchase, downloads without an actual exam attempt, free materials, and expired orders are not eligible, and the candidate name must match the payer name. Prefer new material instead of a refund? You can exchange your purchase for two free products of equal value and keep the update service on your original product. As for delivery, the files are available for instant download and are also emailed to you within one minute of payment — if nothing arrives within 2 hours, contact customer service. There is no limit on how many computers you can install the product on.
The official SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 outline is organized into 8 domains. The first three are:
- User Interface & Navigation — 12% of the exam
- SAP CRM Master Data — 12% of the exam
- Interaction Channels — 12% of the exam
See the complete exam topics section above for the full outline and the weighting of every domain.
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