Reading notes is one thing; sitting a timed exam is another. The Actual4Exams test engines simulate the real HP2-B102 exam environment, so the 63 HP Imaging and Printing Sales Fundamentals practice questions feel familiar long before test day.
HP HP2-B102 Exam Overview:
| Certification Vendor: | HP |
|---|---|
| Exam Name: | HP Imaging and Printing Sales Fundamentals Exam |
| Exam Number: | HP2-B102 |
| Exam Duration: | 60 minutes |
| Related Certifications: | HP Imaging and Printing Sales Credentials HP Sales Certifications |
| Available Languages: | English |
| Exam Format: | Multiple choice |
| Sample Questions: |  |
| Exam Way: | Online proctored or authorized testing center (varies by region and provider policies) |
| Pre Condition: | None |
HP HP2-B102 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HP Imaging and Printing Portfolio Overview | - Printer and multifunction device categories - Inkjet and Laser printing technologies - Print solutions and services ecosystem |
| Topic 2: Sales Fundamentals | - Solution mapping to customer requirements - Basic competitive positioning - Consultative selling approach |
| Topic 3: Customer Needs and Business Requirements | - Enterprise printing workflows and document management - Small and medium business printing needs - Cost optimization and efficiency drivers |
| Topic 4: HP Value Proposition and Differentiation | - Security and managed print services - Sustainability and environmental considerations - Reliability and total cost of ownership |
Common Questions About the HP HP2-B102 Exam
The HP2-B102 exam, officially known as HP Imaging and Printing Sales Fundamentals, is the HP test that leads to the HP ExpertONE Certification certification at the Associate level. Passing it validates the skills employers expect from a certified professional. It is also associated with related credentials such as HP Sales Certifications, HP Imaging and Printing Sales Credentials.
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The official HP Imaging and Printing Sales Fundamentals outline is organized into 4 domains. The first three are:
- Customer Needs and Business Requirements
- Sales Fundamentals
- HP Imaging and Printing Portfolio Overview
See the complete exam topics section above for the full outline and the weighting of every domain.
HP Imaging and Printing Sales Fundamentals Sample Questions:
What should a business do before deciding to print in-house?
- A. Hire a local print shop employee on a contract basis to help develop in-house material
- B. Find a contractor to create the design
- C. Use the HP Print Cost Calculator to determine if printing a job in-house is cost-effective
- D. Determine if they can get a bulk discount on glossy paper
What is line dominance?
- A. having the best placement in store displays
- B. Selling more units than your competitor
- C. Having better name recognition than your competitor
- D. Offering more choices than your competitor
Which HP technology deals with the issue of color consistency in color printing?
- A. Closed-loop calibration
- B. HP Instant-on Fuser
- C. HP Scalable Print Technology
- D. HP Transmit Once/RIP Once
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What does the HP Embedded Web Server do?
- A. orders supplies automatically
- B. enables users to access and manage imaging and printing devices remotely
- C. automatically notifies the IT department every time an imaging or printing device is used
- D. shows end users all devices that are available for printing
Why are up-selling and cross-selling beneficial to a channel partner?
- A. For every HP color printer sold using a cross-sell technique. HP provides an additional 10% discount on the hardware.
- B. They typically involve a higher value product leading to higher profits
- C. They allow the partner higher profits in combination with faster sales cycles.
- D. They are the only processes that allow the partner multi-vendor sales versus single-vendor sales.
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