2021 Latest C-C4H520-02 Exam Dumps Recently Updated 100 Questions
SAP C-C4H520-02 Real 2021 Braindumps Mock Exam Dumps
SAP C-C4H520-02 Exam Description:
The "SAP Certified Application Associate SAP Field Service Management 2005" certification exam validates that the candidate possesses the fundamental and core knowledge required of the application consultant profile. This certification proves that the candidate has an overall understanding and functional configuration skills to participate as a member of an SAP Field Service Management project team in a mentored role. This certification exam is recommended as an entry level qualification.
C-C4H520-02 Exam Certification Details:
| Duration: | 180 mins |
| Cut Score: | 61% |
| Level: | Associate |
| Sample Questions: | SAP C-C4H520-02 Exam Sample Question |
| Languages: | English |
| Exam: | 80 questions |
NEW QUESTION 39
As a technician, you want to complete multiple activities, which processes allows you to do that in SAP Field Service management Mobile App? Choose the correct answer.
- A. Save Efforts
- B. Standard Checkout
- C. Complete Smartform
- D. Group Checkout
Answer: D
NEW QUESTION 40
As a technician, you just have completed a job. you now need to book a second visit for the Customer.
What option is available in SAP Field service mobile App for you to do this? Choose the correct answer.
- A. Create a follow up activity from the Expenses page
- B. Create a follow up activity from the Smart form page
- C. Create a follow up activity from the Efforts page
- D. Create a follow up activity from within the Service call.
Answer: D
NEW QUESTION 41
What are the benefits of using activity feedback? Note: There are 2 correct answers to this question.
- A. Assist Technician to record time and material
- B. Generate Checklist reports for the customer
- C. Assist technicians to capture resolutions
- D. Generate QA Reports within the captured Data
Answer: C,D
NEW QUESTION 42
Where can you define the user access to the SAP Field Service management Mobile app? Choose the correct answer.
- A. In the SAP Field Service management Crowd Service Marketplace
- B. In the SAP Field Service management Self-Service Portal
- C. In the SAP Field Service Management Web App
- D. In the SAP Field Service management Mobile app
Answer: C
NEW QUESTION 43
What are the platforms supported for SAP Field Service mobile App? Note: There are 3 correct answers to this question.
- A. Windows Phone
- B. Blackberry
- C. Android
- D. Windows Desktop
- E. iOS
Answer: A,C,E
NEW QUESTION 44
What object can you use to create absence and reservation types for a technician in the planning board?
Choose the correct answer.
- A. Activity
- B. Service Contract
- C. Time Slots
- D. Service Call
Answer: C
NEW QUESTION 45
What are some of the available options to create dashboard reports? Note: There are 2 correct answers to this question.
- A. Import Queries
- B. Import Report Templates
- C. Use Pre-assembled Reports
- D. Use Pre-assembled queries
Answer: B,D
NEW QUESTION 46
How can you create a service call in SAP Field Service management? Note: There are 3 correct answers to this question.
- A. Manually in Web Application within Planning and dispatching
- B. Automatically via the cloud connector from an SAP CRM on-premise system
- C. Manually in the Web Application with in the master data
- D. Automatically when submitting a new service call from the Self-Service Portal
- E. Automatically Via the cloud connector from an SAP ERP On-premise system
Answer: A,D,E
NEW QUESTION 47
What are the typical steps you perform in the planning and dispatching App? Note: There are 2 correct answers to this question.
- A. Create Equipment
- B. Update contacts
- C. Assign Technicians
- D. Approve Efforts
Answer: C,D
NEW QUESTION 48
What is the main use case of smatforms? Choose the correct answer.
- A. Provide Smart Progress Feedback to the Dispatcher
- B. Generate a list of service team availability
- C. Capture customer feedback
- D. Provide a Script for service execution
Answer: D
NEW QUESTION 49
Where can Service Workflow steps can be used in SAP Field Service management? Choose the correct answer.
- A. In Field Service Management Crowd service when dispatching a call
- B. In Mobile Application when executing an activity
- C. In the Web Application when planning a Service
- D. In Customer Self-Service when submitting a self-service request
Answer: B
NEW QUESTION 50
What is the first step a technician needs to take to add aSmartform with in SAP Field Service Management Mobile App. Choose the correct answer.
- A. Select whether is mandatory
- B. Select a record from the linked object
- C. Select a linked object
- D. Select a Template
Answer: B
NEW QUESTION 51
What object corresponds to the service call in ERP? Choose the correct answer.
- A. Quotation
- B. Sales Order
- C. Service Contract
- D. Service Order
Answer: D
NEW QUESTION 52
What objects can you create/update in MDM module? Note: There are 3 correct answers to this question.
- A. Business Partner
- B. Activity
- C. Service Contract
- D. Equipment
- E. Service Call
Answer: A,C,D
NEW QUESTION 53
Which features are available in Smartform Designer? Note: There are 3 correct answers to this question.
- A. Create Custom Elements
- B. Import translations
- C. Copy Template
- D. Design New Icons
- E. Preview Report
Answer: B,C,E
NEW QUESTION 54
Which Customer steps are part of SAP Field Service management Self-service? Note: There are 3 correct answers to this question.
- A. Monitor the Execution Stage
- B. Record the Progress of the Incident
- C. Scan a QR Code
- D. Assign parts to the incident
- E. Record the incident via the website
Answer: A,C,E
NEW QUESTION 55
How Does SAP Field Service Management Crowd Service allow you to cater to next generation employees? Choose the correct answer.
- A. By helping Employees learn more about next generation technologies
- B. By adopting your workforce to accommodate for workers shifting perspectives
- C. By giving service technicians the ability to register for upcoming certifications
- D. By giving service technicians the ability to schedule the additional training
Answer: D
NEW QUESTION 56
Who Typically creates Smartform Templates in SAP Field Service management? Choose the correct answer.
- A. Service Engineer
- B. BackOffice Administrator
- C. Field Coordinator
- D. End Customer
Answer: B
NEW QUESTION 57
As a business, you want to build up your pool of crowd workers, Which entities best describes crowd workers? Note: There are 3 correct answers to this question.
- A. Partners
- B. Subsidiaries
- C. Dispatchers
- D. Managers
- E. Freelancers
Answer: A,B,E
NEW QUESTION 58
What are key functionalities of the SAP Field Service Management solution? Note: There are 2 correct answers to this question.
- A. Automated Scheduling
- B. Ticket Routing rules
- C. Service Level Agreement
- D. Mobile-Self Service
Answer: A,D
NEW QUESTION 59
You are a Service planner in SAP Field Service management, How can you find a suitable technician in the Planning board? Choose the correct answer.
- A. Use a Business Rule
- B. Use a Filter
- C. Use a workflow
- D. Use a checklist
Answer: B
NEW QUESTION 60
How can you translate a smartform? Choose the correct answer.
- A. Select the Translation language within the Designer
- B. Download it Microsoft word, translate and then upload
- C. Export it to XML, translate and Upload
- D. Maintain the translation of the smartform in company settings
Answer: C
NEW QUESTION 61
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