Dec-2021 Avaya 46150T Actual Questions and 100% Cover Real Exam Questions
46150T Free Exam Questions & Answers PDF Updated on Dec-2021
NEW QUESTION 10
Your customer tells you that they have been having issues related to agent productivity and compliance, but that their current system doesn't provide away to track or measure performance.
Which feature of Avaya IX TM Workforce Engagement Select would enables them to create customizable, role-based scorecards and dashboards to measure the performance of all agents, queues, teams, groups, sites and lines of business supported by the contact center?
- A. Analyze module
- B. Live Monitor
- C. Coach and Learn
- D. Quality Management
- E. Contact Recording
Answer: D
NEW QUESTION 11
A potential customer in the Logistics market is looking for a communication solution sized for distribution centers, with endpoints suitable for use at shared workstations in a warehouse.
Which of the following products will satisfy that need? (Select two.)
- A. Avaya J139 desk phones
- B. Avaya Aura
- C. Avaya IX Conference Phones
- D. Avaya Web RTC soft clients
- E. Avaya IP Office TM
Answer: A,C
NEW QUESTION 12
Which of the following customer concerns are related to meeting the needs of a mobile workforce? (Select two.)
- A. Driving efficiencies
- B. Simplifying management
- C. Customer Satisfaction
- D. Work from anywhere
- E. Bring Your Own Device (BYOD)
Answer: D,E
NEW QUESTION 13
Your customer would like to implement webchat and web callback functionality for their agents.
Which capability of Avaya Contact Center Select provides these features?
- A. Inbound email processing
- B. Report creation
- C. Quality management
- D. Supervisor actions
- E. Web communications
Answer: D
NEW QUESTION 14
A potential customer in the Hospitality market is looking for a communication solution sized for hotel branches, with high-quality endpoints that will allow them to customize functionality and add their own branding.
Which of the following products will satisfy that need? (Select two.)
- A. Avaya J-169 desk phones
- B. Avaya Vantage K165 endpoints
- C. Avaya Aura
- D. Avaya DECT-6 wireless endpoints
- E. Avaya IP Office TM
Answer: B,D
NEW QUESTION 15
Which of the following features support a claim that Avaya IP Office TM makes it easier to record calls, manage and report upon such recordings? (Select two.)
- A. Avaya Call Reporting
- B. Media Manager
- C. Simplified Web Self-Administration
- D. Cloud Operations Manager
- E. Web RTC High Availability
Answer: A,B
NEW QUESTION 16
Which of the following platforms can be used in an on-premises UC unified communications solution based on Avaya IP Office TM Basic, Essential or Preferred Edition?
- A. Hyper-V
- B. Cloud computing platform
- C. VMware
- D. Linux Server
- E. IP500 V2
Answer: E
NEW QUESTION 17
Customers implementing Avaya Contact Center Select can choose_______or_______as their agent interface.
- A. Agent Desktop
- B. Avaya IX TM Workplace
- C. Avaya IX TM Meetings
- D. Avaya IX TM Workspaces browser
Answer: A,C
NEW QUESTION 18
Which of the following hardware platforms can be used in an on-premises UC unified communications solution based on Avaya IP Office TM Server or Select Edition? (Select four.)
- A. IP500 V2
- B. Hyper-V
- C. Cloud computing platform
- D. VMware
- E. Linux Server
Answer: E
NEW QUESTION 19
You are discussing Avaya IXTM Workforce Engagement Select with the decisionmaker at a prospective customer.
The customer mentions that they are primarily interested in recording incoming and outgoing calls.
Which package would be most applicable to their needs?
- A. Desktop Trigger
- B. Workforce Management
- C. Quality Management Edition
- D. Standard Edition
Answer: B
NEW QUESTION 20
Which Avaya IP Office TM edition supports the new Web RTC High Availability feature?
- A. Basic Edition
- B. Select Edition
- C. Essential Edition
- D. Preferred Edition
- E. Server Edition
Answer: B
NEW QUESTION 21
Which of the following hardware platforms can be used in an on-premises UC unified communications solution based on Avaya IP Office TM Server or Select Edition? (Select four.)
- A. IP500 V2
- B. VMware
- C. Hyper-V
- D. Linux Server
- E. Cloud computing platform
Answer: B,C,D,E
NEW QUESTION 22
Which of the following statements is TRUE regarding Avaya Contact Center Select? Avaya Contact Center Select. (Select three.)
- A. Supports the distribution of on-premise and remote agents and supervisors
- B. Scales to advanced enterprise-grade features and integration with Avaya and 3rd party solutions
- C. Is built for Avaya IX TM Workforce Engagement Select
- D. Provides rapid deployment targets
- E. Offers only simple inbound voice call routing and reporting
Answer: A,C,D
NEW QUESTION 23
Which of the following platforms can be used in an on-premises UC unified communications solution based on Avaya IP Office TM Basic, Essential or Preferred Edition?
- A. IP500 V2
- B. Cloud computing platform
- C. VMware
- D. Hyper-V
- E. Linux Server
Answer: D
NEW QUESTION 24
Cloud Operations Manager (COM) is a new management utility.
What does it manage?
- A. Up to 30 Avaya IP Office TM system inventories
- B. Up to 30 Avaya Aura systems
- C. Up to 3000 Avaya IP Office TM users
- D. Up to 3000 Avaya IP Office TM systems
- E. Up to 30,000 call recordings
Answer: D
NEW QUESTION 25
A prospective customer contact says, "Our business is very complex, Our agents work in six major databases on every call."
Which of the following attributes will help your proposals how that Avaya IP Office TM is easy to integrate?
- A. Modular
- B. Secure
- C. Resilient
- D. Scalable
- E. Simple
Answer: C
NEW QUESTION 26
A potential customer in the Logistics market is looking for a communication solution sized for distribution centers, with endpoints suitable for use at shared workstations in a warehouse.
Which of the following products will satisfy that need? (Select two.)
- A. Avaya Web RTC soft clients
- B. Avaya IX Conference Phones
- C. Avaya Aura®
- D. Avaya IP Office TM
- E. Avaya J139 desk phones
Answer: A,B
NEW QUESTION 27
A prospective customer contact says, "We're in growth mode. Our only priority is things that help us bring service to new markets."
Which of the following attributes will be the focus of your proposal?
- A. Modular
- B. Resilient
- C. Scalable
- D. Secure
- E. Simple
Answer: D
NEW QUESTION 28
Which of the following are features of IP Office Support Services (IPOSS)? (Select two.)
- A. IPOSS includes major software upgrades, updates and patches.
- B. Avaya IP OfficeTM cloud deployment subscribers must buy a prepaid IPOSS contract on top of their monthly subscription fees.
- C. Default coverage hours for IPOSSare365x 24.
- D. IPOSS includes remote diagnostic capabilities.
- E. IPOS Scan be sold under wholesale and co-delivery models.
Answer: B,E
NEW QUESTION 29
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