[Dec-2021] C-C4H510-01 Exam Dumps, C-C4H510-01 Practice Test Questions [Q66-Q84]

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[Dec-2021] C-C4H510-01 Exam Dumps, C-C4H510-01 Practice Test Questions

Attested C-C4H510-01 Dumps PDF Resource [2021]


SAP C-C4H510-01 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Identify fine-tuning timeline and dependencies in the context of the overall project plan
  • Explain Time Recording and Fulfillment in Service Tickets
Topic 2
  • Setup Service Levels, Categories and define Work Distribution rules for Service Process
  • Set up a notification process and configure conditions and actions for workflows
Topic 3
  • Identify how to use personalization and extensibility
  • Explain Registered Products & their usage in Service Tickets
Topic 4
  • Communication channels for Service Tickets. Knowledge Base in SAP Service Cloud
  • Explain Warranty Management & its usage in Service Tickets
Topic 5
  • Identify standard implementation methodologies used by SAP for SAP Cloud for Customer implementations
  • Communication Channel and Knowledge Base
Topic 6
  • Explain Maintenance Plan & its usage in Service Tickets
  • Perform tasks associated with the maintenance of employees

 

NEW QUESTION 66
Which of the following actions are supported by the e-mail communication channel?
There are 2 correct answers to this question.
Response:

  • A. Route unknown sender e-mails to a common inbox
  • B. Create service tickets from inbound e-mails
  • C. Broadcast e-mails to a group of individuals
  • D. Create activities from inbound e-mails

Answer: A,B

 

NEW QUESTION 67
Which activities do you perform when setting up a new approval process for sales quotes?
There are 2 correct answers to this question.
Response:

  • A. Select Scoping for Standard Approvals in Business Configuration.
  • B. Copy the Standard Approval process and activate it.
  • C. Select Scoping question for Sales Quote Approval in Business Configuration.
  • D. Copy the Standard Approval process and edit validity.

Answer: C,D

 

NEW QUESTION 68
Which field identifies a ticket as relevant for a field service scenario?
Please choose the correct answer.
Response:

  • A. Service Organization
  • B. Processing Type
  • C. Requires Work
  • D. Coverage Indicator

Answer: C

 

NEW QUESTION 69
What must you maintain to transfer data into SAP Hybris cloud for customer?
Please choose the correct answer.
Response:

  • A. Number ranges for business objects
  • B. ID Mapping
  • C. Code List Mapping
  • D. Migration Templates

Answer: C

 

NEW QUESTION 70
What objects is used in SAP Multiresource Scheduling?
Please choose the correct answer.
Response:

  • A. Demand
  • B. Service contract
  • C. Internal order
  • D. Service order

Answer: A

 

NEW QUESTION 71
You are setting up the connection between SAP Jam and SAP Cloud for Customer. Where do you enable this integration?
Please choose the correct answer.
Response:

  • A. In Service and Social General Settings under the Administrator work center
  • B. In General Settings under the Administrator work center
  • C. In Integration under the Business Configuration work center
  • D. In Fine-Tuning under the Business Configuration work center

Answer: C

 

NEW QUESTION 72
Which of the following objects deliver a default approval process?
There are 2 correct answers to this question.
Response:

  • A. Visit
  • B. Account
  • C. Ticket
  • D. Contract

Answer: C,D

 

NEW QUESTION 73
What can you do to give the business user access to the Territory Management work center?
Please choose the correct answer.
Response:

  • A. Assign the business user to a territory
  • B. Create a new business role with the work center and assign it to the business user
  • C. Assign the employee to the organizational structure
  • D. Use business scoping for the authorization of Territory Management

Answer: B

 

NEW QUESTION 74
You want to define automatic field update based on the ABC classification of an account. What are the follow-up steps required to set up the workflow?
There are 2 correct answers to this question.
Response:

  • A. Add a condition group
  • B. Select an action
  • C. Choose a rule type
  • D. Define a placeholder

Answer: A,B

 

NEW QUESTION 75
Which of the following objects can be created in SAP ERP when a work ticket in SAP Cloud for Customer is released to SAP ERP?
There are 3 correct answers to this question.
Response:

  • A. Internal order
  • B. Purchase order
  • C. Goods issue
  • D. Service order
  • E. Billing request

Answer: A,C,E

 

NEW QUESTION 76
Where do you configure service levels in SAP Coud for Service?
There are 2 correct answers to this question.
Response:

  • A. In Administrator Work Center
  • B. In Scoping
  • C. In the Service Control Center
  • D. In Fine-Tuning

Answer: A,B

 

NEW QUESTION 77
In which environments can you use integration flows?
There are 2 correct answers to this question.
Response:

  • A. SAP Data Services
  • B. SAP NetWeaver Process Integration
  • C. SAP BusinessObjects Business Intelligence
  • D. SAP HANA Cloud Integration

Answer: B,D

 

NEW QUESTION 78
In HTML5, what can you do using the field definition link?
There are 2 correct answers to this question.
Response:

  • A. Hide an extension filed form the master template.
  • B. Add an extension field to the page layout.
  • C. Add an extension field to a form template.
  • D. Add an extension field to a data source.

Answer: C,D

 

NEW QUESTION 79
What can you create using a workflow?
Please choose the correct answer.
Response:

  • A. Appointment
  • B. Task
  • C. Phone call
  • D. Activity list

Answer: B

 

NEW QUESTION 80
In which of the following ways can a service technician record and manage actual work?
There are 2 correct answers to this question.
Response:

  • A. Manually using the service entry screen
  • B. Automatically using start/stop buttons
  • C. Manually using the time entry screen
  • D. Automatically on creation of a time report

Answer: B,C

 

NEW QUESTION 81
When using data migration templates for the initial load, which activities are steps in migration process?
There are 3 correct answers to this question.
Response:

  • A. Import the provided migration template in Data Workbench
  • B. Upload data from the template file
  • C. Find and fix errors in the data file
  • D. Align data fields with input fields
  • E. Active the migration templates in scoping

Answer: A,B,D

 

NEW QUESTION 82
Which of the following are initial tasks required to configure SAP C4C?
There are 2 correct answers to this question.
Response:

  • A. Set up scoping
  • B. Execute data migration
  • C. Define the organizational structure
  • D. Define business roles

Answer: A,C

 

NEW QUESTION 83
Which of the following granularities can you use to define discount lists in SAP Hybris Cloud for Customer?
There are 2 correct answers to this question.
Response:

  • A. Overall Customer Group Discount
  • B. Customer Specific Sales Organization Discount
  • C. Customer Specific Product Discount
  • D. Customer Specific

Answer: A,C

 

NEW QUESTION 84
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