[Dec-2021] SAP C-C4H510-01 Exam: Basic Questions With Answers
New 2021 Realistic Free SAP C-C4H510-01 Exam Dump Questions & Answer
SAP C-C4H510-01 Exam Syllabus Topics:
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NEW QUESTION 17
What tool can be used to control the general availability of a work center in the user interface in SAP C4C?
Please choose the correct answer.
Response:
- A. Activity List
- B. Scoping
- C. Application and User Management
- D. Fine-Tuning
Answer: B
NEW QUESTION 18
Which of the following elements is optional when you configure a service level?
Please choose the correct answer.
Response:
- A. Type of service
- B. Milestone
- C. Ticket priority
- D. Alert when overdue
Answer: D
NEW QUESTION 19
Which data is synchronized bi-directionally between SAP Hybris Cloud for Customer and SAP CRM on premise?
There are 2 correct answers to this question.
Response:
- A. Opportunities
- B. Product master data
- C. Account Master Data
- D. Territory Management data
Answer: A,C
NEW QUESTION 20
Which of the following business objects synchronize bi-directionally between Outlook and SAP Hybrid Cloud for Customer?
There are 2 correct answers to this question.
Response:
- A. Account contacts
- B. Leads
- C. Visits
- D. Tasks
Answer: A,D
NEW QUESTION 21
How can you allocate the remaining time from demands which do NOT fit into the same day?
There are 2 correct answers to this question.
Response:
- A. Assign to a different team
- B. Assign to the same resource
- C. Assign to the same team
- D. Assign to a different resource
Answer: B,D
NEW QUESTION 22
To which of the following entities must you assign the Phone Call work Center view to access the live activity pane for computer telephony integration (CTI)?
There are 2 correct answers to this question.
Response:
- A. Organizational unit
- B. Business user
- C. Business role
- D. Employee
Answer: B,C
NEW QUESTION 23
During scoping, you have selected the option to allow multiple territories per account. How does the impact the system behavior in the realignment of accounts and territories?
There are 2 correct answers to this question.
Response:
- A. There Define Exceptions step is disabled
- B. The Override Territory box is not available
- C. Additional fields become available for territory determination
- D. Access restrictions for territories are not available
Answer: A,B
NEW QUESTION 24
Which information is uploaded after the SAP C4C contact has been successfully replicated for SAP ERP?
There are 3 correct answers to this question.
Response:
- A. External ID
- B. Pricing status
- C. Invoicing status
- D. Total price
- E. Transfer status
Answer: A,B,E
NEW QUESTION 25
You are creating a service contract in SAP C4C. Which information is transferred from ERP when you request external pricing?
There are 2 correct answers to this question.
Response:
- A. Credit Limit
- B. External ID
- C. Transfer status
- D. Condition types
Answer: A,B
NEW QUESTION 26
What is the difference between a business user and an employee?
There are 2 correct answers to this question.
Response:
- A. Business users can be assigned access rights and business roles, employees cannot
- B. Employees can be assigned access rights and business roles, business users cannot
- C. Business users can be created using the data migration template, employees cannot
- D. Employees need to be assigned directly to the organizational structure business users do not
Answer: A,D
NEW QUESTION 27
You are setting up the connection between SAP Jam and SAP Cloud for Customer. Where do you enable this integration?
Please choose the correct answer.
Response:
- A. In Service and Social General Settings under the Administrator work center
- B. In General Settings under the Administrator work center
- C. In Integration under the Business Configuration work center
- D. In Fine-Tuning under the Business Configuration work center
Answer: C
NEW QUESTION 28
Which activities do you perform when setting up a new approval process for sales quotes?
There are 2 correct answers to this question.
Response:
- A. Select Scoping for Standard Approvals in Business Configuration.
- B. Copy the Standard Approval process and activate it.
- C. Select Scoping question for Sales Quote Approval in Business Configuration.
- D. Copy the Standard Approval process and edit validity.
Answer: C,D
NEW QUESTION 29
How can you create a ticket form an active maintenance plan?
There are 2 correct answers to this question.
Response:
- A. Automatically using a scheduled workflow
- B. Automatically using an MDRO run
- C. Automatically using a background job
- D. Manually using the Trigger Manual Run option
Answer: B,D
NEW QUESTION 30
Which of the following objects can be created in SAP ERP when a work ticket in SAP Cloud for Customer is released to SAP ERP?
There are 3 correct answers to this question.
Response:
- A. Internal order
- B. Purchase order
- C. Goods issue
- D. Service order
- E. Billing request
Answer: A,C,E
NEW QUESTION 31
Registered products are dependent on which of the following scoping options in Business Configuration Scoping?
Please choose the correct answer.
Response:
- A. Installed Base
- B. Equipment
- C. Installation Point
- D. Product Category
Answer: A
NEW QUESTION 32
Which additional business objects can be determined by using a registered product within a ticket?
There are 2 correct answers to this question.
Response:
- A. Service contract
- B. Warranty
- C. Maintenance plan
- D. Pricing condition
Answer: A,B
NEW QUESTION 33
In what facet can you maintain counter readings?
Please choose the correct answer.
Response:
- A. Measurements
- B. Contracts
- C. Maintenance Plan
- D. Items
Answer: A
NEW QUESTION 34
Which channel types are supported in SAP Cloud for Customer?
There are 3 correct answers to this question.
Response:
- A. Business to consumer
- B. Consumer to business
- C. Consumer to consumer
- D. Business to business
- E. Employee support
Answer: A,D,E
NEW QUESTION 35
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