A study guide frozen in time is a liability when the live exam keeps moving. Actual4Exams revises its 66 Avaya Midsize Solution Design practice questions continuously, and every 2026 purchase includes 365 days of free updates so your material never drifts out of date.
Avaya 37820X Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Midsize Solution Design Exam |
| Exam Number: | 37820X |
| Certificate Validity Period: | 2 years |
| Related Certifications: | ACDS-3781 Avaya Midsize Solution Design |
| Real Exam Qty: | 60-65 |
| Exam Price: | $125-$175 USD |
| Exam Format: | Simulations, Multiple Choice, Scenario-Based, Drag and Drop |
| Available Languages: | English |
| Passing Score: | Scaled score ~700/1000 or approx 70% |
| Exam Duration: | 90 minutes |
| Recommended Training: | Avaya Midmarket Solutions Design Training Avaya IP Office Implementation and Design |
| Exam Registration: | Avaya Learning Certification Portal Pearson VUE Registration |
| Sample Questions: |  |
| Exam Way: | Online proctored or in-person at Pearson VUE authorized test centers |
| Pre Condition: | No mandatory prerequisites; recommended 6-12 months experience with Avaya IP Office and basic networking/VoIP knowledge |
| Official Syllabus URL: | https://learning.avaya.com/certifications/37820x.html |
Avaya 37820X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Solution Sizing and Bill of Materials | 15% | - Complete bill of materials preparation - System sizing and capacity planning - Hardware and software component selection - Licensing requirements and calculation |
| Topic 2: Networking and Infrastructure Design | 20% | - QoS planning and bandwidth requirements - LAN/WAN design and considerations - Security, survivability, and redundancy - VoIP and unified communications network design |
| Topic 3: Unified Communications & Collaboration Design | 15% | - Conferencing and collaboration applications - Integration with third-party systems - Voicemail and unified messaging design - Mobility and remote worker solutions |
| Topic 4: Customer Business Requirements Analysis | 15% | - Identify business objectives and drivers - Determine collaboration and mobility requirements - Analyze user and site communication needs |
| Topic 5: Implementation & Migration Planning | 5% | - Post-deployment validation and support - Migration approaches and risk mitigation - Deployment strategies and rollout planning |
| Topic 6: Contact Center & Customer Experience Solutions | 10% | - Customer engagement design principles - Contact Center Select architecture - Agent, supervisor, and reporting features |
| Topic 7: Avaya Midsize Solution Portfolio | 20% | - Licensing models and options - Scalability and resiliency options - IP Office platform architecture and features - Deployment models: on-premise, hybrid, cloud |
The Avaya 37820X Exam, Question by Question
Avaya Midsize Solution Design is an official exam run by Avaya under exam code 37820X. Passing it awards the Avaya Certified Design Specialist (ACDS-3780) certification, which sits at the Specialist tier. It also counts toward related credentials such as ACDS-3781 Avaya Midsize Solution Design. Certified professionals remain in shorter supply than the market wants, which is precisely why this exam keeps showing up in conversations about better roles and better pay.
The Avaya Midsize Solution Design exam gives you 90 minutes to work through 60-65 questions. That is a tight ratio, and it punishes candidates who get emotionally attached to any single item. The fix is mechanical: answer what you know, flag what you do not, and keep moving. A few full-length timed runs in the Actual4Exams test engine, with its randomized question order, will calibrate your pace far better than untimed reading ever could.
The official fee for Avaya Midsize Solution Design is $125-$175 USD, and Scaled score ~700/1000 or approx 70% is what passing takes. The uncomfortable part: retakes cost the full $125-$175 USD again, which makes preparation the cheapest line item in this whole project. Before booking, put yourself through repeated scored sessions with the Actual4Exams practice tests and compare results over time; a stable margin above the passing line, not a single lucky run, is when you are ready.
No mandatory prerequisites; recommended 6-12 months experience with Avaya IP Office and basic networking/VoIP knowledge
Vendor rules do get revised, so treat this as your starting point and confirm the current eligibility details before booking via the official exam page.
Avaya Midsize Solution Design registration runs through these official channels.
Worth noting when you schedule: the exam is delivered Online proctored or in-person at Pearson VUE authorized test centers.
Yes, Avaya points Avaya Midsize Solution Design candidates toward the following training.
Whatever course you choose, close the loop with question practice: the 66 items in the Actual4Exams 37820X package convert course knowledge into exam-day scoring ability.
It is. Actual4Exams publishes a free PDF demo of the Avaya Midsize Solution Design material, so the product can prove itself before you pay. Your purchase then comes with 365 days of free updates, and once that period ends, extending the update service costs 50% of the regular price. The test engine software itself is verified malware-free and safe to install.
Actual4Exams stands behind the product with a 100% money-back guarantee under defined conditions. If you take the Avaya Midsize Solution Design exam within 60 days of purchase and fail, you qualify for a full refund, provided the exam corresponds to your product. Sitting the exam within 3 days of purchase does not qualify, and neither do unused downloads, free materials, or expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are resolved within 7 days. You may also choose an exchange instead of a refund: two other exam products of equal value, free, with the update service on your original purchase retained.
Delivery takes about a minute. Files unlock for instant download at payment and are emailed to you automatically; if 2 hours pass with nothing received, check spam and contact customer service. There is no installation limit, so the test engine can live on every device you own, phone included.
Avaya Midsize Solution Design breaks down into 7 official domains, led by Networking and Infrastructure Design (20%), Contact Center & Customer Experience Solutions (10%), and Solution Sizing and Bill of Materials (15%). You will find the full topic-by-topic outline above on this page; use the weightings to budget your study hours where they pay back the most.
Avaya Midsize Solution Design Sample Questions:
Your customer wants an Avaya video conferencing solution that can integrate with IP Office. The requirement Is to be able to conduct a single video conferencing with up to five additional participants to Join remotely using smartphones or desktop PCs. They have two small board rooms they want to be able to join the video conference.
What would be the least costly solution that will meet their requirements?
- A. One SMB9 License for each board room and one IX Collaboration Unit CU360 In each board room
- B. One MCU9 License for each board room and one XT5000 endpoint In each board room
- C. A Video Collaboration Solution for IP Office XT endpoint with embedded server
- D. A Video Collaboration Solution for IP Office XT endpoint with embedded server and one IX Collaboration Unit CU360
Correct Answer: C 🗳️
In Powered by Offer, when Is Fallback Twinning to an external device provided?
- A. When simultaneous mode for the IP Office user is not available
- B. When the mobile device loses contact with the IP Office In the cloud data center
- C. When the IP Office phone loses contact with the IP Office In the cloud data center
- D. After the mobile device rings an administer-able number of rings.
Correct Answer: D 🗳️
You are proposing an Avaya Midsize solution with 200 agents, 10 supervisors, 225 non-agent UC users, and
200 non-agent Telephony users.
How many Telephony users and UC users would be Included In your Bill of Materials?
- A. 210 Telephony users and 425 UC users
- B. 410 Telephony users and 225 UC users
- C. 400 Telephony users and 235 UC users
- D. 200 Telephony users and 435 UC users
Correct Answer: D 🗳️
What is one of the features of the Avaya Vantage K165 that makes it different than the Avaya Vantage K175?
- A. It has a smaller touch screen.
- B. It is not an all glass device.
- C. It has visible mechanical buttons.
- D. It does not Include a camera.
Correct Answer: D 🗳️
You have just completed a series of discovery conversations with a customer.
To summarize the results of your conversations, what would you create to show each of the customer contacts you met with?
- A. A single architectural diagram
- B. A design diagram for each person
- C. An architectural diagram for each person
- D. A single design diagram
Correct Answer: C 🗳️
No help, Full refund!
Actual4Exams confidently stands behind all its offerings by giving Unconditional "No help, Full refund" Guarantee. Since the time our operations started we have never seen people report failure in the Avaya 37820X exam after using our products. With this feedback we can assure you of the benefits that you will get from our products and the high probability of clearing the 37820X exam.
We still understand the effort, time, and money you will invest in preparing for your certification exam, which makes failure in the Avaya 37820X exam really painful and disappointing. Although we cannot reduce your pain and disappointment but we can certainly share with you the financial loss.
This means that if due to any reason you are not able to pass the 37820X actual exam even after using our product, we will reimburse the full amount you spent on our products. you just need to mail us your score report along with your account information to address listed below within 7 days after your unqualified certificate came out.
