Randomized questions, a countdown clock, score history after every attempt: the Actual4Exams test engines turn Cisco Certified Support Technician (CCST) IT Support practice into a rehearsal of the real 100-140 experience, weak spots included.
Cisco 100-140 Exam Overview:
| Certification Vendor: | Cisco |
|---|---|
| Exam Name: | Cisco Certified Support Technician (CCST) IT Support |
| Exam Number: | 100-140 |
| Real Exam Qty: | Approximately 50 (varies) |
| Related Certifications: | Cisco Certified Support Technician (CCST) Networking Cisco Certified Entry Networking Technician (CCT) Cisco Certified Support Technician (CCST) Cybersecurity |
| Available Languages: | English |
| Exam Price: | USD 125 (may vary by region/tax) |
| Exam Duration: | 50 minutes |
| Certificate Validity Period: | 3 years |
| Passing Score: | 700 / 1000 (scaled) |
| Exam Format: | Multiple Choice, Simulation-based questions, Multiple Response, Drag and Drop |
| Recommended Training: | Cisco Networking Academy - CCST IT Support Cisco CCST Certification Overview |
| Exam Registration: | Cisco Certification Registration Portal Pearson VUE Cisco Exams |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored or test center (via Pearson VUE) |
| Pre Condition: | No formal prerequisites required; basic computer literacy recommended |
| Official Syllabus URL: | https://www.cisco.com/c/en/us/training-events/training-certifications/certifications/cisco-certified-support-technician.html |
Cisco 100-140 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Hardware and Device Support | - Basic diagnostics and troubleshooting tools - PC hardware components and peripherals - Device installation and replacement procedures |
| Topic 2: Security Fundamentals | - Safe computing practices and threat awareness - Authentication and access control basics - Basic cybersecurity concepts |
| Topic 3: Operating Systems | - Windows, Linux, and macOS fundamentals - User and device configuration basics - Command-line basics and system navigation |
| Topic 4: Networking Fundamentals | - Network components and architecture - Network connectivity and troubleshooting basics - IP addressing basics (IPv4/IPv6 concepts) |
| Topic 5: IT Support and Troubleshooting | - Help desk processes and ticket handling - Customer support communication skills - Problem diagnosis methodology |
The Cisco 100-140 Exam, Question by Question
Cisco Certified Support Technician (CCST) IT Support is an official exam run by Cisco under exam code 100-140. Passing it awards the Cisco Certified Support Technician (CCST) IT Support certification, which sits at the Entry / Foundation tier. It also counts toward related credentials such as Cisco Certified Support Technician (CCST) Networking, Cisco Certified Support Technician (CCST) Cybersecurity, Cisco Certified Entry Networking Technician (CCT). Certified professionals remain in shorter supply than the market wants, which is precisely why this exam keeps showing up in conversations about better roles and better pay.
The Cisco Certified Support Technician (CCST) IT Support exam gives you 50 minutes to work through Approximately 50 (varies) questions. That is a tight ratio, and it punishes candidates who get emotionally attached to any single item. The fix is mechanical: answer what you know, flag what you do not, and keep moving. A few full-length timed runs in the Actual4Exams test engine, with its randomized question order, will calibrate your pace far better than untimed reading ever could.
The official fee for Cisco Certified Support Technician (CCST) IT Support is USD 125 (may vary by region/tax), and 700 / 1000 (scaled) is what passing takes. The uncomfortable part: retakes cost the full USD 125 (may vary by region/tax) again, which makes preparation the cheapest line item in this whole project. Before booking, put yourself through repeated scored sessions with the Actual4Exams practice tests and compare results over time; a stable margin above the passing line, not a single lucky run, is when you are ready.
No formal prerequisites required; basic computer literacy recommended
Vendor rules do get revised, so treat this as your starting point and confirm the current eligibility details before booking via the official exam page.
Cisco Certified Support Technician (CCST) IT Support registration runs through these official channels.
Worth noting when you schedule: the exam is delivered Online proctored or test center (via Pearson VUE).
Yes, Cisco points Cisco Certified Support Technician (CCST) IT Support candidates toward the following training.
Whatever course you choose, close the loop with question practice: the 649 items in the Actual4Exams 100-140 package convert course knowledge into exam-day scoring ability.
It is. Actual4Exams publishes a free PDF demo of the Cisco Certified Support Technician (CCST) IT Support material, so the product can prove itself before you pay. Your purchase then comes with 365 days of free updates, and once that period ends, extending the update service costs 50% of the regular price. The test engine software itself is verified malware-free and safe to install.
Actual4Exams stands behind the product with a 100% money-back guarantee under defined conditions. If you take the Cisco Certified Support Technician (CCST) IT Support exam within 60 days of purchase and fail, you qualify for a full refund, provided the exam corresponds to your product. Sitting the exam within 3 days of purchase does not qualify, and neither do unused downloads, free materials, or expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are resolved within 7 days. You may also choose an exchange instead of a refund: two other exam products of equal value, free, with the update service on your original purchase retained.
Delivery takes about a minute. Files unlock for instant download at payment and are emailed to you automatically; if 2 hours pass with nothing received, check spam and contact customer service. There is no installation limit, so the test engine can live on every device you own, phone included.
Cisco Certified Support Technician (CCST) IT Support breaks down into 5 official domains, led by Hardware and Device Support, Security Fundamentals, and Operating Systems. You will find the full topic-by-topic outline above on this page; use the weightings to budget your study hours where they pay back the most.
Cisco Certified Support Technician (CCST) IT Support Sample Questions:
How should a technician approach conflicting solutions found in different knowledge base articles when addressing a network security breach?
- A. Implement the easiest solution first to check if it resolves the issue quickly
- B. Choose the longest and most detailed article's solution assuming it covers all bases
- C. Ignore older articles and use the most recent one regardless of its depth
- D. Synthesize information from various credible articles to form a comprehensive response plan
Explanation: Only visible for Actual4Exams members. You can sign-up / login (it's free).
A software development team is preparing to install a new development environment that requires 100 GB of free disk space. The current system shows only 85 GB available. What is the most immediate action to meet the space requirement?
- A. Archive old projects to an external drive
- B. Use disk cleanup tools to remove temporary files
- C. Partition the existing hard drive to create additional space
- D. Upgrade the physical hard drive to a higher capacity model
Explanation: Only visible for Actual4Exams members. You can sign-up / login (it's free).
What does a 169.x.x.x IP address indicate on a Windows device?
- A. The device has a static IP address
- B. The device is in sleep mode
- C. The device is connected to a VPN
- D. The device has failed to obtain an IP address from a DHCP server
A customer copied the APK file for an app from their Windows laptop to the Documents folder on their Android phone. The customer needs help installing the app on the phone.
You need to configure the phone to allow installation of unknown apps.
Which option should you choose?
Select the correct option in the answer area.

Explanation:
A user reports that their email application crashes every time they try to send an attachment. How should the technician proceed to accurately define the problem?
- A. Check if the problem occurs with all types of attachments or only specific ones
- B. Advise the user to use a web-based email service instead
- C. Increase the memory allocation for the email application
- D. Update the user's email application to the latest version
Explanation: Only visible for Actual4Exams members. You can sign-up / login (it's free).
No help, Full refund!
Actual4Exams confidently stands behind all its offerings by giving Unconditional "No help, Full refund" Guarantee. Since the time our operations started we have never seen people report failure in the Cisco 100-140 exam after using our products. With this feedback we can assure you of the benefits that you will get from our products and the high probability of clearing the 100-140 exam.
We still understand the effort, time, and money you will invest in preparing for your certification exam, which makes failure in the Cisco 100-140 exam really painful and disappointing. Although we cannot reduce your pain and disappointment but we can certainly share with you the financial loss.
This means that if due to any reason you are not able to pass the 100-140 actual exam even after using our product, we will reimburse the full amount you spent on our products. you just need to mail us your score report along with your account information to address listed below within 7 days after your unqualified certificate came out.




