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Avaya 3305 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam |
| Exam Number: | 3305 / 33140X |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Exam Format: | Multiple Choice |
| Passing Score: | Not publicly disclosed (replacement exam 33140X: 66%) |
| Certificate Validity Period: | 2 years |
| Exam Price: | $125 USD |
| Real Exam Qty: | 61-64 |
| Recommended Training: | Avaya Aura Experience Portal with POM Implementation and Maintenance |
| Exam Registration: | Pearson VUE Avaya Learning Center |
| Sample Questions: |  |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | No formal prerequisites recommended; Avaya Aura administration experience helpful |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 3305 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Architecture and Licensing | 20% | - Deployment models and zones - AEP solution architecture and components - POM components and features - Licensing requirements for AEP and POM |
| Topic 2: Installation | 20% | - High availability configuration - Installation procedures for AEP and POM - System requirements for AEP and POM - Database installation and setup |
| Topic 3: Maintenance and Troubleshooting | 20% | - Monitoring tools and logs - Diagnosis and resolution of common issues - Backup and restore procedures - Software updates and patching |
| Topic 4: Administration | 15% | - Call flow management - Reporting and scheduling - User account and access management |
| Topic 5: Configuration | 25% | - Experience Portal Manager (EPM) setup - Media Processing Platform (MPP) configuration - POM campaign creation and rules - Voice, email, SMS, and speech server integration |
Avaya Aura® Experience Portal with POM Implementation and Maintenance (3305) — Questions Candidates Actually Ask
The 3305 exam, officially known as Avaya Aura® Experience Portal with POM Implementation and Maintenance, is the Avaya test that leads to the ACSS - Avaya Aura® Experience Portal with Proactive Outreach Manager certification at the Avaya Certified Support Specialist (ACSS) level. Passing it validates the skills employers expect from a certified professional.
The 3305 exam contains 61-64 questions, and you have 90 minutes to complete them. Work out your per-question pace before test day, and flag slow items instead of stalling on them — time pressure, not knowledge, sinks many first attempts. Timed mock exams in the Actual4Exams test engines are the most reliable way to build that rhythm.
The passing score for the 3305 exam is Not publicly disclosed (replacement exam 33140X: 66%), and the official registration fee is $125 USD. If you miss the mark, a retake means paying the full fee again, so book your seat only when you are ready. A practical benchmark: score consistently above the passing line on timed practice tests before scheduling the real exam.
No formal prerequisites recommended; Avaya Aura administration experience helpful
Entry requirements can change, so confirm the latest conditions on the official exam page: https://www.avaya-learning.com/.
You can book the 3305 exam through the official registration channels below:
Exam delivery: Online proctored or onsite at Pearson VUE test centers. Seats at popular test centers fill quickly, so schedule early once your preparation is on track.
Avaya recommends the following training options for Avaya Aura® Experience Portal with POM Implementation and Maintenance candidates:
Pair any course with the 64 practice questions from Actual4Exams to measure how ready you really are before paying the exam fee.
Yes. A free PDF demo of the Avaya Aura® Experience Portal with POM Implementation and Maintenance questions is available, so you can check the question style and answer quality before you pay. Every purchase also includes 365 days of free updates, and if the product expires you can renew the update service at a 50% discount from your member zone.
If you take the corresponding 3305 exam within 60 days of purchase and do not pass, you can apply for a full refund under the 100% Money Back Guarantee: submit a scan of your enrollment slip and your official Score Report (PDF) within 2 days of the exam date, and the claim is processed within 7 days. Attempts made within 3 days of purchase, downloads without an actual exam attempt, free materials, and expired orders are not eligible, and the candidate name must match the payer name. Prefer new material instead of a refund? You can exchange your purchase for two free products of equal value and keep the update service on your original product. As for delivery, the files are available for instant download and are also emailed to you within one minute of payment — if nothing arrives within 2 hours, contact customer service. There is no limit on how many computers you can install the product on.
The official Avaya Aura® Experience Portal with POM Implementation and Maintenance outline is organized into 5 domains. The first three are:
- Administration — 15% of the exam
- Installation — 20% of the exam
- Architecture and Licensing — 20% of the exam
See the complete exam topics section above for the full outline and the weighting of every domain.
Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:
You have installed an application that uses the VoiceXML <log> tag, but you <Io not see any data from the application when you run an Application Detail Report.
What should you do to fix the problem?
- A. On the Report Data Configuration page of the Experience Portal Manager (EPM), enable Download VoiceXML log rags.
- B. On the Report Data Configuration page of the EPM, enable Periodic Download.
- C. Start your Media Processing Platform (MPP) servers.
- D. On the Change Application page of the EPM, enable Allow VoiceXML Log Tag.
A technician has upgraded the Primary Experience Portal Manager (EPM) and finds that the Auxiliary I I'M |is no longer able to communicate with it.
Which corrective action should be taken?
- A. Log into Linux on the Media Processing Platforms (MPPs) and run bash setup_vpms.php
<Auxiliary EPM> - B. Upgrade the Auxiliary EPM.
- C. Restart httpd on the Auxiliary EPM.
- D. Log into Linux on the MPPs and run bash setup_vpms.php <Primary EPM>
You have setup up an application server and installed the runtimeconfig.war. When accessing the runtimeconfig web application http: //<hostname>: <port>/runtimeconfig), you receive the following error:
org.apache, jasper.JasperException: javax.servlet.ServletException: java lang.NoClassDefFoundError: com/avaya/runtimecommon/plat forms/Tool kit
How do you correct this Issue?
- A. Check that the Web License Manager (WebLM) is running. If not start WebLM.
- B. Restart Avaya Aura Experience Portal.
- C. Re-install the runtimeconfig.war file.
- D. Make sure the runtime support files are installed in the correct location.
Which three are exit reasons in an Intelligent Customer Routing (ICR) CCA Session detail report? (Choose three)
- A. Call transferred
- B. Call completed in SSA
- C. Call routed
- D. Call completed
- E. Call failed
Which menu provides details about the running calls being handled by Intelligent Customer Routing R)?
- A. Call Center
- B. ICR Manager
- C. Standard Report
- D. ICR Monitor
No help, Full refund!
Actual4Exams confidently stands behind all its offerings by giving Unconditional "No help, Full refund" Guarantee. Since the time our operations started we have never seen people report failure in the Avaya 3305 exam after using our products. With this feedback we can assure you of the benefits that you will get from our products and the high probability of clearing the 3305 exam.
We still understand the effort, time, and money you will invest in preparing for your certification exam, which makes failure in the Avaya 3305 exam really painful and disappointing. Although we cannot reduce your pain and disappointment but we can certainly share with you the financial loss.
This means that if due to any reason you are not able to pass the 3305 actual exam even after using our product, we will reimburse the full amount you spent on our products. you just need to mail us your score report along with your account information to address listed below within 7 days after your unqualified certificate came out.
