Certification exams change, and study material has to keep up. The 3101 (Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting) question bank at Actual4Exams is reviewed continuously and comes with 365 days of free updates, so your 2026 preparation always reflects the current exam.
Avaya 3101 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting Exam |
| Exam Number: | 3101 |
| Related Certifications: | Avaya Aura® Communication Manager and CM Messaging Implementation Exam (6002) Avaya Aura® Communication Manager Administration Exam (3100) |
| Exam Format: | Multiple Choice |
| Real Exam Qty: | 68 |
| Sample Questions: |  |
| Exam Way: | Onsite proctored or online where available |
| Pre Condition: | Completion of Avaya Aura® Communication Manager Administration or equivalent experience |
Avaya 3101 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Operational Knowledge | - Accessing diagnostics and system logs - Message handling and system tools |
| Communication Manager Basics | - Maintenance and Troubleshooting of Communication Manager - Embedded Messaging System (CM Messaging) Guide |
Common Questions About the Avaya 3101 Exam
The 3101 exam, officially known as Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting, is the Avaya test that leads to the Avaya Aura certification at the Intermediate / Support Specialist level. Passing it validates the skills employers expect from a certified professional. It is also associated with related credentials such as Avaya Aura® Communication Manager Administration Exam (3100), Avaya Aura® Communication Manager and CM Messaging Implementation Exam (6002).
Completion of Avaya Aura® Communication Manager Administration or equivalent experience
Yes. A free PDF demo of the Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting questions is available, so you can check the question style and answer quality before you pay. Every purchase also includes 365 days of free updates, and if the product expires you can renew the update service at a 50% discount from your member zone.
If you take the corresponding 3101 exam within 60 days of purchase and do not pass, you can apply for a full refund under the 100% Money Back Guarantee: submit a scan of your enrollment slip and your official Score Report (PDF) within 2 days of the exam date, and the claim is processed within 7 days. Attempts made within 3 days of purchase, downloads without an actual exam attempt, free materials, and expired orders are not eligible, and the candidate name must match the payer name. Prefer new material instead of a refund? You can exchange your purchase for two free products of equal value and keep the update service on your original product. As for delivery, the files are available for instant download and are also emailed to you within one minute of payment — if nothing arrives within 2 hours, contact customer service. There is no limit on how many computers you can install the product on.
The official Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting outline is organized into 2 domains. The first three are:
- Communication Manager Basics
- Operational Knowledge
See the complete exam topics section above for the full outline and the weighting of every domain.
Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting Sample Questions:
Question 1
Avaya Communication Manager uses the International Telephone union's Telecommunication Standardization Sector (ITU-T) Recommendations for Voice over IP (VoIP)
Which two ITU-T protocols suites does Communication Manager use? (Choose two)
A. MP4
B. SIP
C. H.248
D. H.323
E. TCP
Question 2
You are configuring a subscriber's mailbox and need to enable the call answer and other standard mailbox capabilities.
Which type of permission should you choose to allow both capabilities?
A. None
B. Call-answer
C. Bulletin-board
D. Auto-attendant
Question 3
A user is unable to complete a call and you have initially determined that the user dialed a valid number. You have replicated the conditions and have run a list trace station report; however you would like a complementary log file to confirm the report.
A. Linux access security log
B. Log manager debug trace
C. Linux scheduled task (CRON)
D. Communication Manager restart log
E. Linux syslog
Question 4
Exhibit displays a list trace report on a station.
What are the Dl and D2 values for the denial events in the list trace report?
A. Binary destination codes that are listed in the Denial Events documentation
B. Binary data listed in the Communication Manager Denial Events
C. Hexadecimal destination codes that are listed In the Denial Event documentation
D. Hexadecimal data that must be converted to binary then interpreted In the Denial events document
Question 5
Avaya Communication Manager 6.0 offers the Feature and Evolution server options. Which two IP station protocols do the Feature and Evolution server options support? (Choose two)
A. RTP
B. SIP
C. H.323
D. UDP
E. T.38
Solutions:
| Question 1 Answer: C,D | Question 2 Answer: B | Question 3 Answer: B | Question 4 Answer: D | Question 5 Answer: B,C |
No help, Full refund!
Actual4Exams confidently stands behind all its offerings by giving Unconditional "No help, Full refund" Guarantee. Since the time our operations started we have never seen people report failure in the Avaya 3101 exam after using our products. With this feedback we can assure you of the benefits that you will get from our products and the high probability of clearing the 3101 exam.
We still understand the effort, time, and money you will invest in preparing for your certification exam, which makes failure in the Avaya 3101 exam really painful and disappointing. Although we cannot reduce your pain and disappointment but we can certainly share with you the financial loss.
This means that if due to any reason you are not able to pass the 3101 actual exam even after using our product, we will reimburse the full amount you spent on our products. you just need to mail us your score report along with your account information to address listed below within 7 days after your unqualified certificate came out.
