Avaya 33160X Valid Dump : Avaya Workforce Engagement Support Certified Exam

33160X real exams

Exam Code: 33160X

Exam Name: Avaya Workforce Engagement Support Certified Exam

Updated: Jun 30, 2025

Q & A: 71 Questions and Answers

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Avaya Workforce Engagement Support Certified Sample Questions:

1. A technician has installed Screen Capture on an employee Workstation and reads to verify if Screen Capture is running. The technician checks Task Manager Which two processes must be running to ensure that communication with the recorder is enabled for capturing the screen? (Choose two)

A) ScreenRecorder.exe
B) WCapW32.exe
C) Wcapwlistener.exe
D) ScreenCapture.exe


2. When setting up voice recording,whichstatement describes the purpose of member groups?

A) It creates groups of extensions for management purposes and defines the type of recording for your particularenvironment
B) It enables the translation of recorded events from third-Paty systems
C) It maps employees to extensions and data sources
D) It specifies the actual extensions in use in your system, and associates them with the data source


3. Which three Avaya Workforce Engagement maintenance tasks should be completed in a daily or weekly basis? (choose three).

A) Perform Database backups
B) Consider loading trends.
C) Check active alarms
D) Check data fragmentation
E) Confirm Services are running


4. A technician is migrating a customer's system from AWFO V15.1 to Avaya Workforce Engagement R20.X.
the customer has windows 2016 servers. You recommended that the customer use the side-by-side approach.
Which two factors led to this recommendation? (choose two).

A) It will support rollback by reverting to the 15.1 Date Center
B) It will minimize upgrade downtime risks
C) It is suitable for small systems only.
D) The data on the source DC servers are reformatted with Windows Server 2016, and installed L-' with R20.X-


5. Which two statements are true about Disk Manager tasks for Avaya Contact recorder advanced (ACRA)(choose two)

A) It is used to define and configure disk partitions used for storing.
B) It deletes the oldest recordings from the drive to make free space for the new recordings
C) It removes all the data associated with a recording file when necessary.
D) It monitors the call buffer to ensure that there is enough free space to.


Solutions:

Question # 1
Answer: A,B
Question # 2
Answer: A
Question # 3
Answer: A,C,E
Question # 4
Answer: A,B
Question # 5
Answer: B,C

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